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Sheraton Orlando Downtown: Traveler Reviews


Sheraton Orlando Downtown
60 S Ivanhoe Blvd, (formerly Ivanhoe Plaza Downtown Orlando), Orlando, FL 32804
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Traveler Reviews

58% Recommend
3.5 of 5 stars 24 reviews
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NOT what I expected from a Sheraton

Sheraton Orlando Downtown

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2 of 5 stars
paradigmwg 9 contributions
Florida
Jul 12, 2009 | Trip type: Solo travel New

I was the only one at the check in desk - clerk was standing in front of me talking to someone on the phone (obviously someone she knew because she finally said "well, I have to go") - avoided making eye contact until she finished the phone conversation. That probably only took 30-45 seconds but felt like an hour with me standing there just waiting. Once I gave her my card and picture ID, she asks me the question "would you like a King?" I told her I was going to be in the room for 8 hours and it didn't matter as long as it was quiet. She then asked "so do you want a sofa in the room?" My response was "just make it quiet."

I was assigned the room and left the hotel with friends to go to an event, arriving back at 1am. Entering into the room I was greeted by a very musty smell that came close to the odor of urine. The room was very warm with the air not set on. At 1am I was more concerned about getting to sleep so I ignored the smell and got to bed.

Right after I turned the light off, I started hearing the sounds from the next room where the couple was apparently having much more fun than I was. (The walls are paper thin). I finally fell asleep but at 3:30am, all kinds of noise came out of the hallway with a couple guys who'd been drinking coming down the hall with their young kids. That noise of doors slamming, etc., went on for a while.

The bed itself was comfortable but had a sheet, heavy blanket, and then a heavy spread on top .... (this is summer in Orlando). The pillows were typical hotel pillows but had a bunch of them at least (needed 2 to make the thickness of 1 quality pillow).

In the morning, went to take a shower and noticed that the shower head was actually rusty.

About the only positive thing I can say about the place was that valet parking was very efficient. I really can't understand these hotels that charge $12 to self-park and $15 to have valet.

Not a place I'll be staying in again. Very surprising to me for a Sheraton!

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Age group 50_64
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $119 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good location and value

Sheraton Orlando Downtown

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4 of 5 stars
ValuesGoodValue 8 contributions
Sarasota, FL
Jul 10, 2009 | Trip type: Business

The Sheraton is a very good location if you have business downtown. The room was clean and the lobby was nice enough. There is a bit of noise from the nearby train and Interstate 4, but not as bad as some of the other posters indicate. The only downside I could find was the parking - it is run by another company and must be paid seperately. There's very little room at the enterance, so if there's much hotel traffic, it's sort of a mess. Also, the trend of charging high parking fees is out of control and this place is no different, but in general, it's not a bad stay at all. I'd stay here again. If you are in Orlando for the theme parks, look for a closer hotel. This one is quite far away.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Business
  • Traveled with With Colleagues
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $119 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Getting better, but not there yet...

Sheraton Orlando Downtown

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3 of 5 stars
Leightnite 21 contributions
Virginia Beach
Jun 16, 2009 | Trip type: Solo travel
1/1 found this review helpful

I have stayed at this hotel several times. Its still not to the level of the Maitland Sheraton, but it has greatly improved and I would stay here again. Great location, free wifi, good room and good view. Pool deck was nice and clean, even though I had to make a call for towels. My biggest gripe, was the parking on both ends. When I pulled in, because I decided to park my vehicle while I checked in, the Valet attendant was very smug, and rudely told me to hurry up so he can keep the lane clear...So I decided to park it myself, and save the $3+(tips) for the differnce. the parking is 12self/15valet and cannot be put on your room bill for business travelers. It can only be paid cash/credit at the attendant. Leaving again, doing the same thing to check out, the valet attendant was rude again... jumping over dollars to make quarters...

I would stay here again, because it is getting better, and i give it a recommendation, but understand, i did get a AWESOME rate on PRCLN which kind of balanced it out. But as a SPG member, I would have cancelled my reservation after the first rude comment, and went to Maitland.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Member since July 28, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $119 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
You get what you pay for

Sheraton Orlando Downtown

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3 of 5 stars
hstnheather 1 contribution
Houston
Jun 5, 2009 | Trip type: Couples

We stayed at the Sheraton Orlando Downtown basically because it hd the best rates online. We got to the hotel at about 7pm, and the front desk agent couldn't fine my reservation. She didn't offer any type of explanation. Now, I work in the hotel industry, so I asked her if maybe they switched my first and last names (happens to me alot). She sighed, and then looked for the reservation again. Of course, they had switched the names. She checked us in without aplogizing. We had no issues while we were there, although I think that's because we spent most of our days at Universal Studios, and not at the hotel. When we checked out, the agent didn't say one word the entire time. No thanks for staying, or come back next time, or enjoy your day...not one word. We did have a great rate, so I guess we really can't complain, but still...

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25-34
  • Member since June 05, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $119 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Short Stay -- Very Noisy

Sheraton Orlando Downtown

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3 of 5 stars
JAXTRVLR 10 contributions
Jacksonville, FL
May 26, 2009 | Trip type: Couples
1/1 found this review helpful

I made a quick stop at this hotel on my road trip to Tampa. We got in around 8PM and left the next morning. The service was good but there were a few big issues with the hotel. First off, the window was leaking and Orlando had gotten a lot of rain. Not a huge problem, but still a little inconvenient. The real problem was all the noise -- and it wasn't just the guests fault. Even when I tried to be extra cautious with closing the door, it made a small slamming noise. If you look at the bottom of each door, there's a big gap to the floor, so all of that noise just echos into the room. Add on loud guests in the hall at 4 AM, and I got very little sleep. The price was right, but I would have spent more to be able to sleep.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since January 29, 2007
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $119 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Sheraton Orlando Downtown Also Known As

Address: 60 S Ivanhoe Blvd, (formerly Ivanhoe Plaza Downtown Orlando), Orlando, FL 32804