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“Comfy beds” 3 of 5 stars
Review of DoubleTree by Hilton Orlando Downtown

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DoubleTree by Hilton Orlando Downtown
3.5 of 5 Hotel   |   60 South Ivanhoe Boulevard, Orlando, FL 32804 (Formerly Sonesta Hotel Orlando Downtown)   |  
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December Rates from $89
Ranked #202 of 326 Hotels in Orlando
GreenLeadersSilver level
Westport, Indiana
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
“Comfy beds”
3 of 5 stars Reviewed October 10, 2013

Beds are comfortable. Rooms are nice. Awkward setup as far as figuring out where to pull in to unload and park. It looks like you are pulling into a garage and the arrow says to event parking. Yet u can pull in and unload and check in then drive straight thru and go out to next street or park in garage which is $17 a day. We chose free street parking. Trains go through on a consistent basis. So pretty noisy. Pool is chinzy. I have seen better setups at two star hotels.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review, October 16, 2013
Thank you for taking the time to post a review and to share comments regarding your recent stay. We were happy to learn that you liked your room and were so comfortable in the beds. All guest feedback is appreciated and is reviewed with our management team, thank you for your comments. We hope that you will allow us the privilege of welcoming you back the next time you are visiting the area.
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677 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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English first
New York City, New York
1 review
5 of 5 stars Reviewed October 9, 2013

I spend the last weekend at this property. Very nice rooms and fantastic views. I enjoyed my stay very much. Downtown is within walking distance. I can only recommend this hotel. I get a rate of under 60 USD per night for my weekend stay.

Stayed October 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review, October 16, 2013
Thank you for choosing the DoubleTree by Hilton Orlando Downtown for your weekend stay in the area. Our hotel is ideally located in the heart of the city; making it easy for guests to explore the downtown area. We are so glad that you enjoyed your visit with us and hope that we can welcome you back soon.
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Gainesville, GA, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 8, 2013

While I attended a teacher's workshop, my family enjoyed themselves at the Double Tree. Other than noisy neighbors fairly late one night, we were very satisfied. Our check-in and check-out were easy, and the hotel staff was very friendly and helpful.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review, October 16, 2013
It is always a pleasure to hear from our guests and learn about their experience at DoubleTree by Hilton Orlando Downtown. Thank you for your review. We are delighted that your family’s stay with us during the teacher’s workshop was enjoyed by all. The next time you are visiting the area we hope that you will allow us the privilege of welcoming you back.
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Merritt Island, United States
1 review
5 of 5 stars Reviewed October 8, 2013

We had a wonderful experience staying at Doubletree. We came so we would be close to the hospital for my Mother-in-laws early morning surgery. Our stay was perfect and the surgery went better than expected

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review, October 16, 2013
We are so happy to hear that your mother-in-law’s surgery went better than expected and hope that things continue to go well. Thank you very much for choosing the DoubleTree by Hilton Orlando Downtown, we’re glad that our location worked so well for you and that your stay with us was a wonderful experience. If you are ever in need of accommodations again in this area, it would be our pleasure to welcome you back.
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Draper, United States
1 review
3 of 5 stars Reviewed October 7, 2013

Loud and frequent train noise throughout night. Patron noise in halls at night. I really have no idea why the minimum review is 200 words. I'll remember that and not respond the next time. The lobby and restaurant area of the hotel is very good. I didn't use any of the pool or exercise facilities.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review, October 16, 2013
Although you have expressed an appreciation for our hotel lobby and restaurant, we regret that sounds from outside your guestroom were a disruption. Thank you for sharing your experience with us. We hope that one day you will allow us the privilege of welcoming you back.
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Tallahassee, United States
1 review
3 of 5 stars Reviewed October 7, 2013

I was not pleased with the overall stay. The staff were very friendly, but the rooms were at best average. I found the non-room charges excessive (parking, and especially the restaurant, charging $17.00 for a very mediocre breakfast). The lack of complementary coffee and tea was particularly disappointing. All-in-all, not a good value, and very atypical for a Hilton property.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review, October 16, 2013
It is truly disappointing that your overall stay with us did not meet your expectations. We are grateful for your feedback and we will share your comments with our management team. Thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed October 6, 2013

We stayed at this hotel with our 2 boys while we were having our home remodeled. Everyone at the hotel was accommodating, friendly and made us feel so welcomed. David at the front desk, Tony in the restaurant, everyone was super.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review, October 7, 2013
It was truly wonderful to read your review and learn that your stay at the DoubleTree by Hilton Orlando Downtown during your home remodel exceeded your expectations. Thank you very much for your praise for our staff; it is always our goal to deliver exceptional service. We hope that if you are ever in need of overnight accommodations in the area again, you will allow us the pleasure of welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Orlando Downtown

Address: 60 South Ivanhoe Boulevard, Orlando, FL 32804 (Formerly Sonesta Hotel Orlando Downtown)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#23 Green Hotel in Orlando
#118 Business Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Orlando Downtown 3.5*
Number of rooms: 341
Official Description (provided by the hotel):
The DoubleTree by Hilton Orlando Downtown offers prime accommodations near Lake Ivanhoe in downtown Orlando. Hotel guests will find themselves nine miles from Universal Studios® and 16 miles from Walt Disney World®. Attractions within two mile’s reach of the hotel include the Bob Car Performing Arts Center, Orlando Museum of Art, Orlando Science Center, Orlando Shakespeare Theater, and the Amway Arena. Hotel amenities at the DoubleTree by Hilton Orlando Downtown hotel include a rooftop Olympic-style heated swimming pool and sun deck; a 24-hour shuttle whisks hotel guests to downtown Orlando attractions within the business and culture districts. Indoors, we provide our signature fitness center, gift shop and complimentary 24-hour business center. The hotel offers a lobby coffee bar serving Starbucks® coffee, and a contemporary restaurant. Picturesque Lake Ivanhoe serves as the backdrop to 341 beautifully appointed oversized guest rooms, including 22 suites with complimentary high-speed Internet access, flat panel HDTVs, premium cable with on-demand movies, and Sweet Dreams® by Doubletree bedding. Many suites feature views of the pool area and beautiful downtown Orlando and Lake Ivanhoe. The DoubleTree by Hilton Orlando Downtown is a perfect pick for an Orlando business meeting or social event, boasting 35,000 square feet of indoor and outdoor event space. Proud to feature the largest hotel ballroom in downtown Orlando, the DoubleTree by Hilton Orlando Downtown can comfortably accommodate groups from 15 to 1000 guests. ... more   less 
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Also Known As:
Doubletree By Hilton Orlando Downtown Hotel Orlando

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