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“I couldn't sleep.” 1 of 5 stars
Review of Rosen Inn at Pointe Orlando

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Rosen Inn at Pointe Orlando
3.0 of 5 Hotel   |   9000 International Dr., Orlando, FL 32819   |  
Hotel amenities
Ranked #82 of 328 hotels in Orlando
Port Saint Lucie, Florida, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“I couldn't sleep.”
1 of 5 stars Reviewed January 2, 2014 via mobile

The hotel grounds are decent, room clean, convenient restaurant on site. However, it is right by I4. Very loud, i couldn't sleep last night and I'm very tired. what's the point of staying in a hotel if you can't sleep in it? i requested a room away from highway with no luck.

  • Stayed January 2014
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Rosen Inn at Pointe Orlando, responded to this review, January 3, 2014
If you come back to Orlando, please let me know, Belinda W!

I will ensure your next stay goes A LOT better…promise.

Thanks for staying with us. Hope to hear from you.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (817)
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English first
Wigtown, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 1, 2014

for what this place costs its fab- its not a 5* resort. but a budget friendly "motel" style.
it is clean, modern enough, with brilliant facilities and helpful staff.

The location is great and the car park always has plenty of spaces. The pool areas are nice and the bar etc onsite looks fine (although we didnt try it with millers being over the street)

Cant wait to go back again in September 2014!

Room Tip: try to get rooms away from i4 if youre a light sleeper. and a low floor if you dont like climbing st...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Rosen Inn at Pointe Orlando, responded to this review, January 3, 2014
We can’t wait to have you back, hclark_21!

Thank you for your continued business. We appreciate it.

Have a safe 2014.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 1, 2014 via mobile

We will be returning to the rosen inn for the 3rd time in 3 years and we cannot wait. We have been around 8 times in total..the first time I was 7. Im now 28 eeek. Always fantastic service, spotlessly clean and in a superb location. What else could you ask for? Im hoping we get the same rooms again.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Rosen Inn at Pointe Orlando, responded to this review, January 3, 2014
Love to see that you continue to come back, becca_faulks.

Thanks for staying with us. Can’t wait to see you next time.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 1, 2014

Never again - we were delayed flying into Orlando so didn't arrive at the hotel until gone midnight - were then informed that there was no room available even though they had taken payment and they had moved us to another hotel miles away (the clarion lake Buena vista). No offer of a refund was given at any point whatsoever they could not get rid of us quick enough. After driving to the Clarion the Rosen hadn't even informed the Clarion that we were expected and we had to wait in reception for 1 hour with a child - we finally got a room at 1.20am extremely disappointing guest relations. Have tried to contact the Rosen chain since but its incredibly difficult to find online contact details for the chain.

  • Stayed October 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Rosen Inn at Pointe Orlando, responded to this review, January 3, 2014
Hello Wesleyerik-

Thank you so much for sharing your experience. I am so sorry to hear that it wasn’t a great one. I have reached out to you privately in hopes for some more information.

Thank you,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middlesbrough, United Kingdom
1 review
4 of 5 stars Reviewed January 1, 2014

It's been a while between stay and review so please forgive me for taking over 2 years to write a review! :)
We stayed here in October 2011. It was my 4th visit to Florida but my 1st stay here. We picked the hotel at the time because of the location and reviews we had read before booking and we were pleased with our choice. It's very well located across the road from Wonderworks (upside down house) and the Pointe Orlando shopping centre and there are plenty of places to eat nearby.
We didn't use many of the hotels facilities as we were out pretty much all day and let's face it, in Orlando you only need somewhere to sleep, shower and get dressed! :)
Rooms are well appointed and car parking is freely available with lots of slots for your car.
We went to the hotel bar once and we used the restaurant once, and personally next time we visit, I won't be using them again. The buffet was underwhelming and there are far better value and quality places all along I-drive.
Staff were friendly and helpful and the Lite Bite shop came in useful when coming back late at night or setting off to the parks early in the morning for things like bottled water and late night snacks.

We are returning to Orlando in 2015 for our honeymoon and will be combining a 5 night stay at Disney AKL with 11 nights here and look forward to returning again to this hotel.

Room Tip: I put in a request via email before travelling to ask for a room away from the Interstate as I had s...
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Rosen Inn at Pointe Orlando, responded to this review, January 3, 2014
All about the location, Smudge1979, and we have the best location!

Thank you very much for staying with us and sharing your story with everyone.

I see you are returning in 2015…if there is anything I can do to make sure your next stay is even better, please don’t hesitate to let me know.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 30, 2013

stayed here 27th nov - 11 dec 2013. lovely and clean, staff polite and helpful. The Christmas decorations were absolutely beautiful, inside and out. We were a family of 6 adults and 2 children, aged 3, and 8 months and we couldn't fault this place. We all had rooms facing the highway and although we could hear it I wouldn't say it was overly loud at all and it didn't bother any of our party, so don't be put off if you get a room facing the highway. The pools were kept lovely and clean as was everywhere. We will definitely be staying here again on our next visit without any hesitation. Ideal location on I- Drive and free transport to universal parks. Try Millers bar just over the road for great prices on food and drink, they also have a daily cocktail for just a dollar!

Room Tip: if you face the highway you get to watch the fireworks at Disney every night
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Rosen Inn at Pointe Orlando, responded to this review, December 31, 2013
Great review, Debbie B!

Thank you so much for reaching out on TripAdvisor and letting us know how your stay went. We appreciate it.

We hope you come back soon. Safe travels in 2014!

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 29, 2013

We stayed here in 2003 and 2005 the place was clean and within walking distance to restaurants and some attractions I have fond memories of the the place as the quality inn plaza and the upside down house

Stayed December 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Rosen Inn at Pointe Orlando, responded to this review, December 31, 2013
So long ago and you still remember us, Chazdaddy!

You need to visit again soon…so many changes. Thanks for choosing our property!

Thanks,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Rosen Inn at Pointe Orlando

Address: 9000 International Dr., Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#10 Best Value Hotel in Orlando
#48 Romantic Hotel in Orlando
#72 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rosen Inn at Pointe Orlando 3*
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Also Known As:
Rosen Inn At Pointe Orlando Hotel Orlando
Quality Inn Plaza International Drive
Quality Inn Plaza Hotel Orlando
Quality Inn Plaza Orlando Fl
Quality Inn Orlando
Orlando Quality Inn

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