we arrived Christmas Eve, it took a half hour to check in, with two clerks, construction on site had us traveling like a rat in a maze to the building where our room was. The room was nice the first night. Christmas Day we left the hotel and were gone all day. When we returned to the room at 6:00 pm it wasn't cleaned. I went to the front desk and explained to the gentleman that our room was not cleaned, he picked up the phone and told me no one was answering . He wrote down my room number and told me to talk to someone on the line for check in. The line for check in was literally out the door. The man said he would take care of this. We returned to room at about 11:00 and still there had been no maid service.
Upon check in they gave us a letter from The general manager with his assurance of a fine stay with his cell phone number. I explained to him that we did not have any maid service and he said we would not have to pay for our night there, well the trip was paid in advance through Expedia, so we will see if he makes good on this.
- Official Description (provided by the hotel):
- Experience an idyllic tropical paradise in the heart of America's most popular vacation destination at the newly multi-million dollar renovated Wyndham Orlando Resort International Drive, located at the epicenter of Orlando's ever-popular I-Drive. This Orlando resort hotel boasts an enviable location in the core of Orlando's premier tourist destination, with exciting changes currently underway, and features lush gardens and romantic lagoons, a delightfully restored and welcoming courtyard area, and a myriad of services and amenities. With Universal Studios Orlando and SeaWorld Orlando within easy reach of this pet-friendly Orlando resort - along with free shuttle service to both of these enchanting destinations - and the Orange County Convention Center just one mile away. From the moment one enters the sleek, inviting new lobby, the changes are at once noticeable and yet elegantly understated. Two heated swimming pools and whirlpools, a state-of-the-art fitness center and a sauna proffer ample opportunities for both relaxation and recreation. With 613 newly revitalized guest rooms and suites, guests will find beauty and serenity. Upscale touches like a pillow-top mattress, plush 100% BeWell bedding, fluffy feather pillows, shower massage and high-tech extras like a 40-inch flat-screen TV, MP3 docking station and on-demand movies ensure maximum comfort. Families with children will delight in the suites which feature bunk beds and play areas, and for a true Floridian experience, the premium rooms offer sliding glass doors with poolside views or direct pool access. ... more less
- Reservation Options:
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- Also Known As:
- Wyndham Orlando Hotel Orlando
- Wyndham Orlando Resort
- Orlando Wyndham