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“Well-located, classy complex” 4 of 5 stars
Review of Marriott's Cypress Harbour

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Marriott's Cypress Harbour
3.5 of 5 Resort   |   11251 Harbour Villa Road, Orlando, FL 32821   |  
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Ranked #4 of 326 Hotels in Orlando
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Well-located, classy complex”
4 of 5 stars Reviewed February 25, 2013

Stayed a week with my sister and her husband. Nice decor, fine amenities. Good layout, I had the second bedroom and it was fine. Although there were many families, the atmosphere was quiet. Very friendly fellow vacationers, and very friendly staff- very well-trained. Excellent location for visiting a variety of Orlando tourist spots. You could practically walk to Sea World. The fitness center was very clean and well-appointed.
An on-site restaurant would be a nice addition.
A shuttle or low-priced chauffeured option for getting to and from the airport would be a huge plus; I felt our questions about transportation were dismissed with an off hand, "oh well, we could call you a taxi, it's about $50".

Room Tip: Ask for one near a pool. There is a lot of acreage here.
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,247 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (292)
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English first
Wesley Chapel, Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed February 24, 2013

Stayed on 2/16/13, room 5136. The room appeared to be very nice and we were initally happy with the room. The next morning we awoke to bed bugs in the bed. It was quite shocking as we have never had this experience to date. Called the front desk, and after about 20 minutes, several people showed up to investigate/take care of the problem. A specialist positively identified the bugs. The people that came to the room were understanding and helpful, and informed us that Beth with the front desk would contact us. We were never contacted prior to our check out. Upon checking out, we were informed that they compensated our stay, but that does not resolve the issue of sleeping with bed bugs. Upon complaining to Marriott how Beth had responded to the situation, they gave us an additional night stay. I will update my review of this hotel after the next stay.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, General Manager at Marriott's Cypress Harbour, responded to this review, February 27, 2013
We acknowledge this very unfortunate incident and would like to assure readers that all possible measures are taken to prevent bedbugs. Unfortunately, as has been reported in the media, there is no preventative measure for bedbugs. They are brought in by a previous guest . As stated on Bedbugcentral.com, bed bugs are nocturnal insects and lead a very cryptic lifestyle. At Cypress Harbour our housekeepers are trained regularly with video to check for bedbugs every time a bed is made. In the rare case that they are found, the villa is thoroughly treated by our licensed pest control company and all mattresses, bedding and any other affected item thrown away immediately.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San jose, CA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 24, 2013

Stayed for 7 nights with family of four. The room is very clean and well appointed. Bedding very comfortable and clean. The master bedroom is huge. Bedrooms are far separated from each other. No sound transfer from one room to another.

The activity center rents all kinds of bicycles and even fishing gear. The gym is nice. The two large heated swimming pools are very comfortable. There are large areas of 3-4 feet deep, great for kids.

The Pizza Hut onsite is convenient for a late-night pizza or burger if you come back late, since it closes at 10pm. The convenience store onsite is OK. I think the store can stock better and more choices of fresh and frozen food items.

The location is good. Easy access to highway. Not too close to Disney. But only by a few minutes more driving. On the other hand, it is super close to SeaWorld, and just a few minutes to the section of International Drive for shopping and dining. So you get a lot more flexibility.

The one minor improvement I'd suggest is the fan in shower room. It's a bit too noisy. A quieter fan would be much better.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bliss,NY
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 24, 2013

We stayed there the first week of February. The location is amazing.. You can practically walk to Sea World. Very quiet and peaceful, which is exactly what you would not expect in Orlando. The pools are very nice and are well taken care of. If your looking for a establishment that is well maintained and very relaxing, then this is the place for you.

Room Tip: I suggest having a corner unit towards the golf course.. I had one and it was very quiet with a grea...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Americas
Top Contributor
110 reviews 110 reviews
87 hotel reviews
Reviews in 58 cities Reviews in 58 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed February 23, 2013

This is no ordinary timeshare. It is constantly improving its facilities and amenities. You do not need to go to the overpriced "attractions" to enjoy your vacation. The property keeps you entertained throughout your stay. It is secluded from the touristy parts of Orlando yet within 10 minutes you can be in the "attractions" or the best shopping and restaurants in town. It is close to everything. The apartments are clean and fully equiped. They are also very practical and comfortable. Like a new home away from home. There is a great gym and spa, beautiful trails and views, a charming lake, swimming pool and anything you hope for. Our only issue is that they keep trying to upsell you their property and the Marriott Vacation concept, which is tacky and inappropriate if you are already there. They should not solicit their guests. The rest is well...just perfect!!!!

Room Tip: Ask for a high floor overlooking the lake and close but not too close to the reception area
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Helens Merseyside
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 22, 2013

Owned a timeshare at Cypress harbour for 3 years but this was our first visit and we were not disappointed.
Fantastic location, quiet but only minutes from all the major attractions. Villas well appointed, and on site facilities great for our teenage boys. The grounds are beautiful and immaculately maintained.
Only 2 negatives, pull out beds very poor quality not what you expect of Marriott beds and an on site restaurant would be an added bonus.
Overall we had a wonderful stay and will definitely be using our weeks as often as we can.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleyville, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2013

The perfect retreat for a business trip. We had a group of business associates and wives attending a convention at the Orange County Convention Center (less than two miles away). The facilities were perfect, clean, comfortable, quite, and beautiful. All associates had a wonderful time with zero complaints.

If you need to get away for business, or pleasure... this is the perfect retreat.

Room Tip: They are all good.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott's Cypress Harbour

Address: 11251 Harbour Villa Road, Orlando, FL 32821
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Orlando
#1 Top resorts Hotel in Orlando
#2 Romantic Hotel in Orlando
#5 Family Hotel in Orlando
#63 Business Hotel in Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Marriott's Cypress Harbour 3.5*
Number of rooms: 510
Reservation Options:
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Also Known As:
Marriott`s Cypress Harbour Hotel Orlando
Marriotts Hotel Cypress Harbour
Marriotts Hotel Orlando
Marriott Orlando
Marriott Cypress Harbour
Orlando Marriott
Marriotts Cypress Harbour

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