Staff are friendly and welcoming. They give you everything you need if you are heading to attractions. A list of phone numbers, addresses for GPS, restaurants, etc. were included in our welcome package. They even walk you through the map of the property so you're not lost.

We checked in early. Our room wasn't ready yet, but we were welcome to explore the resort and use the pool while we waited. Really check the place out if you have the chance so you know where you are going. We spent some time across the lake at the "Habitat" playing video games and reading books.

There is so much to do on the resort itself. They give you a weekly calendar for the month with a schedule and locations to all resort events. There is so much to do for kids - car racing, video games, basketball, tennis, mini golf, boats, nature walks, and life size chess!

There are bbqs outside your building with picnic tables to eat outside.

The wi-fi is free and available on all devices (not just per device). The TV has so many channels, including Disney Channel for the kids.

We stay every year around Christmas in Cypress Harbour. The staff, whether at the Frontdesk, at the bar, in the shop is always so friendly. The do everything to make your stay a very pleasant one. We stay at other Marriott properties in the area, but this is our favorite.
We are booked already for Christmas 2013.

We were moved to Marriott Cypress after an unpleasant experience at another hotel. We fell in love immediately. Staff at front desk was very welcoming, gave us a folder with a calendar of events (one was a bonfire), info on local attractions and a few phone numbers. We got to our to our room and we were totally blown away. Im a very picky person and was amazed at how clean the room was. Living area was nice and roomy, large eating table and plenty of dishware. Loved the screend in porch for our morning coffee :) Huge bath tub in master suite. We were on the first floor, corner unit and it was so quiet. Our room overlooked a small pond where an alligator would sunbath. Rooms were being renovated during our stay. Bartenders were excellent and there was a happy hour at the one pool. Hubby used the steam room a few times.
*noticed our A/C unit went on the fritz while we were there. A man showed up to fix it while we were at park and left a note with his name and number if we had any more problems.
The only issue we had was the pull out couch in the other room. My sister and daughter were staying in there and you have to put the pull out couch away as soon as you wake so that you have room to walk and get to closet/dresser.

We stayed with 4 adults and 1 child. The room was immaculate, well stocked, and we had a nice view of the lake. Beds were very comfortable (always a plus!) and my 4 year old thought the jacuzzi tub was an indoor pool! I was pleasantly surprised to see we had cleaning service daily (we did not stay an entire week as many time share owners do). Check in/out was a breeze, and it is only a 2 min. drive to Sea World. Definitely a better option as opposed to traditional hotel rooms!