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Marriott's Cypress Harbour: Traveler Reviews

3.5 of 5
11251 Harbour Villa Road, Orlando, FL 32821
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Ranked #3 of 329 hotels in Orlando
Most recent review
5 of 5 stars Reviewed January 13, 2013
jyanick White Plains, MD
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857 reviews from our community

Traveler rating
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Families
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Couples
109
 
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Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
White Plains, MD
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Great option for lodging!”
5 of 5 stars Reviewed January 13, 2013

We stayed with 4 adults and 1 child. The room was immaculate, well stocked, and we had a nice view of the lake. Beds were very comfortable (always a plus!) and my 4 year old thought the jacuzzi tub was an indoor pool! I was pleasantly surprised to see we had cleaning service daily (we did not stay an entire week as many time share owners do). Check in/out was a breeze, and it is only a 2 min. drive to Sea World. Definitely a better option as opposed to traditional hotel rooms!

Room Tip: There is no indoor pool, not a big deal to us, but for some families it's a "must have"...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MA
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
“I would return again in a heart beat!”
5 of 5 stars Reviewed January 13, 2013

We have stayed at various properties in this area but this is right at the top of the list. The rooms were recently renovated and immaculate! We arrived for check in late, around 2 AM, as our flight was delayed but the front desk was as helpful as could be. The lobby was spotless. We had taken advantage of a special rate through the Marriott email and could not believe the value for the money. The room had two bedrooms and two full baths and a beautiful kitchen with updated appliances and granite countertops. It honestly felt more like an apartment than a hotel suite. The beds were very comfortable and the addition of a screened in balcony was a nice touch. We ate all of our meals on the balcony and enjoyed every moment of it. The pool we visited was very clean as well. And I cannot say enough about housekeeping. We would head out for breakfast or to the pool and return 2 hours later and the room was ready when we returned. Usually we opt to stay in a condo so we don't have to deal with housekeeping coming and going or knocking on the door while we are sleeping but this housekeeping staff was top notch and never disturbed our vacation/sleeping schedule. I was concerned we may be bombarded with sales calls since it is a timeshare resort but that was not the case. I would not hesitate to recommend this resort to anyone and I can't wait to return!

Room Tip: Depending on which villa section you are in, the pool(s) can be a good distance away.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask impromptutravel about Marriott's Cypress Harbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Will be back again!!”
4 of 5 stars Reviewed January 6, 2013

This was our 2nd time at Cypress Harbour (this time our honeymoon) & on this occasion, had a main floor unit that backed the golf course. The resort was as well kept as it was the 1st time. Our unit did show some signs of deferred maintenance (kitchen cupboard door's laminate was peeling off in a few places) but overall was very clean & well stocked with the essential accoutrements (thankfully that included a wine cork screw). My wife & I enjoyed being away from the pool areas as we preferred not to have been disturbed my the exuberance of the children visiting Orlando/Disney. The staff at Cypress Harbour are always very friendly. The only real complaint we had was a relative had sent us a wedding gift that arrived at the resort on the day we checked in but they (the resort) never advised us that the package was there until we were checking out! It would have been nice to have been able to enjoy the champagne during our stay. Despite that, Cypress Harbour will still be our 1st choice when we return to Orlando for some R&R next time.

Room Tip: If you're travelling with kids, try to get a unit close to the pools or children's play area...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“2nd time here and still love it!”
5 of 5 stars Reviewed January 5, 2013

We arrived back at the Marriott's Cypress Harbour resort after a five day cruise. We got here at 10 AM - way before check-in time but thought we would try to check-in anyway.

Front desk staff was extremely friendly and were able to find us a 2 bedroom ground floor end unit that had, apparently, been recently updated. Sometime when we do timeshare switches (Interval) I get the sense that we are given older rooms in poor locations. This was certainly not the case today!

We love this location for everything it offers. Great location, fantastic rooms, HD TV, free internet, pools, tennis, golf, etc.

Highly recommend this facility and would come back here anytime!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Canuck648 about Marriott's Cypress Harbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Wonderful!”
5 of 5 stars Reviewed January 5, 2013

Really enjoyed this after relocating from another Marriott nearby. (We moved from the Grande Vista because of annoying maintenance issues.) We had stayed at Cypress Harbour before and always liked it, so wondered why we ever considered a change! Our rooms were spotless. The customer service was great. In fact, ironically enough, the day after we moved here, a maintenance guy showed up (as notified in advance through the house phone) to perform a seasonal maintenance check on the unit. "Nicky" , "usually a painter", who "loves his job", was a very personable guy, who checked for burned out lightbulbs etc.--(a feature clearly lacking in the room we had previously at Marriott's Grande Vista). Our Cypress room was updated, clean, and well-appointed. All in all, we couldn't have been happier!

Room Tip: If you want peace and quiet, ask for the 4th floor. Also, ask for a floor with a view of the firewor...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Marriott's Cypress Harbour

Also Known As:
Marriott`s Cypress Harbour Hotel Orlando
Marriott`s Cypress Harbour Hotel
Marriotts Hotel Cypress Harbour
Marriotts Hotel Orlando
Marriott Orlando
Marriott Cypress Harbour
Orlando Marriott
Marriotts Cypress Harbour
Address: 11251 Harbour Villa Road, Orlando, FL 32821
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in Orlando
#31 Business Hotels in Orlando
Price Range: $$$
Hotel Class:3.5 star (3.5*)
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