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Hyatt Regency Orlando International Airport: Traveler Reviews

3.5 of 5
9300 Airport Boulevard, Orlando, FL 32827 (Orlando International Airport)
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Hyatt Regency Orlando International Airport
Ranked #24 of 328 hotels in Orlando
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970 reviews from our community

Traveler rating
    539
    331
    72
    17
    11
See reviews for
Families
349
 
Couples
232
 
Solo
66
 
Business
199
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Mississauga, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“A+ for Location, Location, Location”
5 of 5 stars Reviewed January 22, 2013

We stayed here on our way to a cruise and the location was amazing! Just walked to our room after picking up our bags and then right to security the next morning. We didn't use any of the amenities, but were pleased with the check-in and out procedures and our room. The room was very clean and nice. Nothing fancy, but very welcoming after a flight.
We did eat the brunch buffet at one of their restaurants the next morning and the service there was brutal (even thought it was a buffet). I think our server must have known because he didn't charge us for the kids' meals.
I'd highly recommend staying there, especially with kids as you don't need a shuttle or car to get to a nice, soft bed.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask aafrank about Hyatt Regency Orlando International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa C, Customer Service at Hyatt Regency Orlando International Airport, responded to this review
January 23, 2013
Dear aafrank,

Thank you for taking the time to leave such a glowing review! It is wonderful to know that we were able to provide clean and quiet accommodations for you and your family after a long day of traveling. I can assure you that we have addressed the breakfast service issue you mentioned, as this is valuable feedback.

We hope that if traveling to Orlando in the future, you will allow us another opportunity to exceed your expectations.

Regards,
Alyssa C.
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Plover, Wisconsin
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“So surprised!”
5 of 5 stars Reviewed January 21, 2013

I was a little skeptical about staying in an airport hotel (noise), but we were so pleasantly suprised. Everything about the hotel, the food at the restaurants and the people were all wonderful! Our room over-looked the inside of the airport so you could sit and people-watch for hours if you wanted to. I was amazed at how quiet everything was and the beds were very comfortable. We ordered room service one night and it was quick and setup very nicely. There is a small rooftop pool and lounge area, which was a pleasant place to sit and relax. I can't wait until our next trip to the area so we can stay again. We loved it.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jan N about Hyatt Regency Orlando International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Orlando International Airport, responded to this review
February 1, 2013
Dear Jan N:

Thank you for talking a moment to share feedback about your recent stay at our Hyatt Regency Orlando Airport. We're delighted to hear how much you enjoyed everything from your guestroom to our friendly employees. We hope to have the opportunity to welcome you back the next time you travel through Orlando.

Your referral is greatly appreciated.

Sincerely,

Nick B. - Guest Relations Associate
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Tel Aviv, Israel
Top Contributor
106 reviews 106 reviews
18 hotel reviews
Reviews in 43 cities Reviews in 43 cities
19 helpful votes 19 helpful votes
“INTERNET SERVICE TERRIBLE”
1 of 5 stars Reviewed January 21, 2013 via mobile

Imagine checking into the hotel and getting ready to power up to do some work. The wireless is runoff the Orlando Airport system which by definition means poor quality of service. From my room (7th floor) I got no wifi service and when I called the front desk was told that because it was run off of the airport servers, signal quality service varied (which in my case meant no service). I was then asked suggested to use a wire (which rendered my iPods useless)' and which did not work anyway with my laptop (meaning I now had to spend my time figuring out how to connect with a wire). This is 2013 not 2003! Wifi hotel service is as common (and in budget priced hotels free) as a toilet service. So I'm down on this hotel and as a Hyatt Platinum Member VERY disappointed.

Stayed January 2013, traveled on business
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Ask mysterioustraveling about Hyatt Regency Orlando International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Orlando International Airport, responded to this review
January 24, 2013
I appreciate you taking the time to provide feedback on your recent experience at our property. I’m sorry to hear that the Wi-Fi did not meet expectations. The Wi-Fi offered is through the airport. For those who do not wish to use the Wi-Fi we do offer wired high speed internet in all the guest rooms. I will be sure to share you feedback with our management team. Thank you for choosing Hyatt. We look forward to welcoming you back in the future.

Brock S. – A Guest Relations Associate
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Brisbane, Australia
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Day room”
5 of 5 stars Reviewed January 21, 2013

We used this hotel for a 9-6 stay during the day for $100.
Very convenient located inside the terminal.
they have rooms facing inside terminal and some looking at runways.
We stayed in one facing runways wa very quiet.

Room Tip: Good for short stays in the airport.
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  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 11 more reviews by 992STEVE_99 for Orlando
Ask 992STEVE_99 about Hyatt Regency Orlando International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa C, Customer Service at Hyatt Regency Orlando International Airport, responded to this review
January 22, 2013
Dear 99STEVE_99,

Thank you for taking the time to leave such valuable feedback regarding your stay. Our Day Room option is wonderful for travelers who have a late departure or long layover. It provides all the comforts of a regular hotel stay minus the overnight accommodations. I am delighted to hear that this option proved to be beneficial for you and your family.

We look forward to welcoming you back in the near future!

Regards,
Alyssa C.
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Idaho
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Good Value and So Convenient”
4 of 5 stars Reviewed January 20, 2013

I've stayed here a couple times and been very satisfied. You literally walk from your plane gate up the escalator to the hotel-Great for early departures & late arrivals. Nice rooms and the fitness center is very well appointed. It's surprisingly quiet for an airport hotel. Nice staff. I did a Priceline bid and got a good rate.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask flyfish66 about Hyatt Regency Orlando International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa C, Customer Service at Hyatt Regency Orlando International Airport, responded to this review
January 22, 2013
Hello Flyfish66,

Thank you for taking the time to review our property. I am happy to hear that you continue to choose us for your hotel accommodations when coming to Orlando. Our convenient location is definitely a draw for early departures or late arrivals like you mentioned. I will pass along your great comments to the rest of our team so that we can continue to better serve you.

We look forward to welcoming you back!

Regards,
Alyssa C.
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Additional Information about Hyatt Regency Orlando International Airport

Also Known As:
Hyatt Regency Orlando International Airport Hotel
Hyatt Regency Orlando International Airport Hotel Orlando
Hyatt Regency Orlando
Hyatt Orlando International Airport
Hyatt Orlando
Hotel Hyatt Orlando Regency
Orlando Hyatt
Hyatt Regency Orlando Intl Airport
Address: 9300 Airport Boulevard, Orlando, FL 32827
Region: United States > Florida > Central Florida > Orlando > Orlando International Airport
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotels in Orlando
#21 Business Hotels in Orlando
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Our 4 diamond hotel is located inside the Orlando Intl Airport with the hotels elegant decor and artwork, combined with superior food & beverage service that makes for a luxury hotel experience 445 soundproof guest rooms and 42,000 sq ft. of flexible meeting space. ... more   less 
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