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“Pros better than the cons” 4 of 5 stars
Review of Embassy Suites Hotel Orlando - International Drive / Convention Center

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Embassy Suites Hotel Orlando - International Drive / Convention Center
3.5 of 5 Hotel   |   8978 International Drive, Orlando, FL 32819   |  
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RATES FROM $139/NIGHT!
Ranked #158 of 326 Hotels in Orlando
Knutsford, United Kingdom
Top Contributor
101 reviews 101 reviews
43 hotel reviews
Reviews in 42 cities Reviews in 42 cities
80 helpful votes 80 helpful votes
“Pros better than the cons”
4 of 5 stars Reviewed April 18, 2013

Let's get this straight - this is not a 5* super deluxe property. It is a reasonably comfortable hotel in Orlando that perhaps needs a little TLC in places. You're not going to get 3* Michelin food for breakfast at the buffet, what is there is good enough.

The downsides have been mentioned - the drapes do not cover the windows fully/easily at the front and it's easy to peek around the edges. I always travel with Duck tape and this solves the problem. The room decor could do with an upgrade and the sofa-bed was not the best in the world for comfort. Luckily my kids were worn out from the parks. Food in the in-house restaurant is not that good.

The good - early start at breakfast is easy and gets you out for the Parks in good time. Rent a car - do not rely on shuttle busses - they will eat into your valuable vacation time.

The pools are good, but unsupervised, so beware of rowdy kids.

Free booze at the Manager's reception - what can be wrong with that? Have an early start then head back for drinks while the crowds get wet in the storms. Then out to eat - plenty of places a simple stroll away.

All in all a good stop for a family vacation - good to have the extra space to park the kids and a room for the parents.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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971 reviews from our community

Traveler rating
    413
    302
    139
    73
    44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
ireland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 17, 2013

Stayed there 5th April till 12th.i was in a room on freeway traffic very noisy.the staff were very helpful and moved us the next night to the front of the hotel which was quiet.Rooms a bit dated but very clean.Maid service excellent room cleaned and tidied daily very well.complimentary soap stuff very nice.BReakfast very plentiful and tasty.Didnt make it to manager reception but a nice idea.THe lifts were erratically working a different lift broken daily.and a wait for the ones that did work.

Room Tip: Get a room at the front of hotel
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed April 16, 2013

My whole family stayed at this hotel over Easter. It was not of the standard one would expect for a busy period and hotel in international drive. Three out of the four lifts were actually working; the swimming pool needed a vacuum to clean it as you could see the dirt collected on the bottom. The sauna was never hot as the door didnt close properly, and no water to throw on the coals. Guests tended to form two lines at the breakfast grill which was not marked what you could obtain from each queue, also there was a long wait for cutlery and trays.. The staff are not motivated in collecting breakfast trays, so it was difficult every morning to find a place to sit, a self service disposal of trays area would suffice as there was not sufficient staff. The room furniture was out of date, heavy and dark and signs of treated woodworm, blistering paint on the bathroom door. Maintenance needs to check the room equipment: coffee machine had to be changed twice and the fridge door wouldnt open easily. Also, the noise level of slamming doors in the night was intolerable.
The only good points were comfortable beds and the free drinks at the bar at certain times in the evening but even then not enough staff on the bar.
Reception staff and hotel shuttle service staff were polite and helpful..

Room Tip: Rooms off international drive entrance might be an advantage.
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  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Miami, Florida
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 9, 2013

This is a good hotel on International Drive near many restaurants. The service was Excellent especially the young man at the front desk, I'm sorry I did not get his name but he is there most of the day Saturday and Monday. The room was very quiet and clean. Breakfast was very good. We plan on returning.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 9, 2013

The hotel is in a great location on International Drive and walking distance to attractions such as Wonder Works, Pirate Cove miniature golf, and the Ice Bar. This Embassy Suites also offers a free shuttle to them parks and a great breakfast each morning. I enjoyed my visit and will certainly be back.

JC

Room Tip: Rooms on top floor appear to have a full balcony
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, South Carolina
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 8, 2013

The last couple of reviews of this hotel are simply not true. This is an older hotel, but it is well kept, clean and the service is excellent. We did not hear a sound as we were trying to go to sleep
Very good location. good food in the restaurant, as well as the wonderful breakfast. Superb place to stay.

Room Tip: Rooms 826-827 great
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 7, 2013

This is an old an tired Embassy Suites. The window coverings in the front do not cover the entire window so all walkers-by can look in on either side of your door. Tub was old and cracked, ceiling was peeling. The AC worked hard but the room stayed humid and stuffy. One elevator was broken. The other is so slow I took the stairs down 8 flights and beat the family to the car by 4 minutes. My wife had been a guest there the previous week and said the elevator was broken then. On a bright note, I let my daughter sleep in the king bed with my wife, and the pull out sofa was the most comfortable I've ever been on. I slept great

Room Tip: Stay on a low floor and use stairs. One elevator was out - apparently had been out for a long time...
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  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel Orlando - International Drive / Convention Center

Address: 8978 International Drive, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#98 Romantic Hotel in Orlando
#118 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Orlando - International Drive / Convention Center 3.5*
Number of rooms: 244
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Also Known As:
Embassy Suites Hotel Orlando - International Drive / Orlando
Embassy Suites Orlando
Orlando Embassy Suites

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