I got a deal for this place from Groupon. It was a steal for this area in Orlando. I pulled up my voucher to see what time we could check in and noticed a lot of complaints regarding their groupon reservation. I decided to call and check. After holding for 15 minutes and spelling my last name 4 times they confirmed my reservation.
When I arrived at the sunsol I noticed that the lobby was modern and clean looking. The staff wasn't very friendly. The girl helping me told me I didn't have a reservation and maybe it was under someone else's name. After showing her my groupon she was able to pull it up.
We found our room quickly, on the 4th floor pool view. It was nicer than I thought it would be. The beds were really comfy. The shower was a joke it was impossible to not get water everywhere. The toilet flushed so slow I was concerned. There was no remote for the tv, we called the front desk and they brought one up right away. There was a microwave, small fridge and one of those tiny coffee pots. At this point I was happy until we went to sleep that night. I'm trying to explain it the best I can but the door doesn't look like it fits the door frame. The noise was ridiculous. You hear everything even someone walking down the hall. In the morning people were out and about early around 7am it was a nightmare. What good is the hotel if you can't even get a decent night sleep? After reading some other reviews here it looks like a lot of other rooms have this problem.
We were here two nights. The day after we checked in our room was cleaned. We received all fresh towels. That night when I got out of the shower and reached for a towel I noticed it had hair all in it. Either they gave me a dirty towel or they are over stuffing their washers and dryers.
I didn't even attempt the continental breakfast due to all of the reviews on that cluster.
On their website it says checkout at 1130am. On the day we were leaving they knocked on our door at 10 am to confirm we were leaving and asked what time. Really?!?!
Also groupon said there was a $5 per day resort fee. They charged me $8 per day. I am going to call and ask for my money back. It looks like I am not the only one with that issue either. If they don't want to help me I will call my credit card company.
Overall Sunsol deserves 2 1/2 stars at best. The room appeared nice but the quality below the surface was sub par. Also there are no vending machines or ice.
- Official Description (provided by the hotel):
- SUNSOL International Drive is your ticket to all the Orlando fun. Located near the popular International Drive corridor, this hotel places you within 5 minutes of Universal Studios and Islands of Adventure. Each morning we offer a delicious complimentary continental breakfast. The hotel also features free shuttles to Disney and Universal Studios, WI-FI in all rooms and common areas, a splash-park for kids, playground, heated pool and ticket-sale in reception 24 hours with bilingual service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, getaroom.com, TripOnline SA, Cheap Tickets, Despegar.com, Travelocity, Odigeo and Tingo so you can book your SUNSOL International Drive reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Travelodge International Drive
- Travelodge Hotel Orlando
- Travelodge Orlando
- Orlando Travelodge
- Orlando Travel Lodge
- Travel Lodge Orlando