The hotel photos were nothing like the room we had. Our hotel room had bugs crawling around, the bathroom was extremely old and worn out, the linen was soiled and our hotel keys did not work on numerous occasions. All hotel staff were incredibly RUDE. We were waiting to check out and instead of acknowledging our presence at the front desk, they staff were more interested in talking to eachother. The hotel offers free shuttles to Universal studios and to the shops so we were really interested in this hotel for its convenience....how WRONG were we!? The hotel shuttle only goes once in the morning to Universal studios at 10 am and once at night time. So we decided to catch a taxi and get their early to buy tickets and the line was huge and once the gates opened there were already half hour line ups and this was in winter. If we had gone at 10am with the shuttle, we would have been waiting longer. There is also no shuttle to the shops like advertised. There is a Moroccan taxi driver who is the only friendly person associated with this hotel. I would not waste your time with this hotel, I wish I took photos of the room to show you how disgusting the room actually was. Do not be fooled like we were.
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- Also Known As:
- Days Inn Orlando Universal Maingate Hotel Orlando
- Orlando Days Inn