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“Can't beat the location” 4 of 5 stars
Review of Radisson Hotel Orlando - Lake Buena Vista

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Radisson Hotel Orlando - Lake Buena Vista
3.5 of 5 Hotel   |   12799 Apopka Vineland Rd, (also known as SR 535), Orlando, FL 32836 (Lake Buena Vista)   |  
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Ranked #44 of 328 hotels in Orlando
GreenLeadersSilver level
Charlotte, North Carolina
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“Can't beat the location”
4 of 5 stars Reviewed March 28, 2013

This Radisson hotel is located right outside one of Disney's entrance gates. Traffic can be a bit crazy at times, but you can't beat the location. The rooms were a decent size and were always clean upon our return. The sleep number bed was a nice added touch. The nightly rate we got from Travel Zoo made it a steal. A bonus is that there are many restaurant choices that are within walking distance.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgmntTeamRadissonLBV, Director of Sales at Radisson Hotel Orlando - Lake Buena Vista, responded to this review, April 3, 2013
Dear ‘Scott S’: Thank you for choosing our hotel and taking your time to share a review about your stay with us! We are pleased that you benefited from our convenient location and one of our promotions! We are also delighted that you enjoyed your Sleep Number Bed and recognized our commitment to cleanliness! We welcome you and your family to return to us again in the future and hope that is soon!

Wishing you well always,
The Radisson LBV Hotel Team
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
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English first
Oshkosh, Wisconsin
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 27, 2013

We just arrived home from our FL vacation. We began our trip in Daytona Beach and finished with 3 days at Disney and stayed at the Radisson Lake Buena Vista from the 24th through the 27th. We've stayed on grounds and off grounds and this hotel is by far our favorite of all. It is immaculate, housekeeping does an excellent job, extremely comfortable beds, rooms are good sized and no resort fees. We stayed in the two bedroom king suite on the 4th floor and I loved, loved, loved the king suite room. I cannot say enough about the cleanliness, the rich feel of the hotel and the comfort of the rooms. We also had a mini fridge and microwave as well as a roomy cabinet area and were able to have cereal, fruit, etc for breakfast before leaving for the parks. We kept our fridge stocked full of water and soda for our late afternoon break, it worked perfect. Normally upon return home from vacation nothing feels as good as your own bed but I just turned to my husband and said "I wish we could be sleeping in the king suite bedroom at the Radisson!" It really was that nice, we will definitely be back. :)

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgmntTeamRadissonLBV, Director of Sales at Radisson Hotel Orlando - Lake Buena Vista, responded to this review, April 3, 2013
Dear ‘Stephanie B’: To your review we have to say: Come back anytime! Thank you so much for taking the time to share a review with us and the other prospective guests that we hope to have the honor of also accommodating! Your review means so much- we cannot thank you enough! You shared such nice comments and helpful tips- surely, others will benefit from reading them! Thank you!

We welcome your return and ask when the time comes, call us directly and we will be sure to take great care of you again!

Warm wishes to you in Wisconsin,
The Radisson LBV Hotel Team
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Pensacola, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 27, 2013 via mobile

My daughter and I stayed at the Radisson March 14-18 for our first trip to Disney. We chose the Radisson for our hotel because of the price, ratings, location, and the fact that they do not charge resort fees!! We booked and paid online through the Radisson website and all that was owed when we checked in was a refundable $25. As a single, working mom and full time student, budget was very important to me and I was ecstatic to receive no surprise charges. The location of the Radisson couldn't have been more perfect. It was right outside of Disney gates and made getting to and from the resort super easy. Yes, there was a lot of traffic but that is completely expected and normal, not something to judge the actual hotel on. We live in Florida so we had our own car and didn't use the hotel shuttles. Although they were offered, I can't rate that aspect of it. Karla checked us in and was super friendly and helpful. I have a pretty generic name but she remembered speaking to me two days prior which was nice. I had requested an upper floor room based on other reviews and she was more than happy to accomodate me. The room was on the 8th floor and super clean and quiet. An added bonus, which my daughter loved, if you get a room facing the Disney resort, you can see part of the fireworks at 10 every night!! The housekeeping did a fantastic job and my daughter was so tickled at the towels our housekeeper, Elizabeth, folded into animals for her. Every day she would leave a note thanking Elizabeth and each night when we returned, she would have an animal shaped towel on her bed. Our housekeeping was excellent. We ate breakfast at Waffle House but the hotel does offer breakfast buffet. I only has room service once and although it was pricey, it was no pricier than any other hotel that you would order room service from. The food was prompt and delicious. The sleep number bed is a big draw for some people. I didn't care about it either way but my 9 year old loved it. The morning we were leaving, my daughter called the front desk and asked if she could keep the room key as a souvenir (it was fantasyland themed) and the receptionist said of course. Our stay could not have been more perfect. We WILL be returning to this hotel for each return trip.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgmntTeamRadissonLBV, Director of Sales at Radisson Hotel Orlando - Lake Buena Vista, responded to this review, April 3, 2013
Dear ‘Mary Beth S’: What a special honor- to have hosted your first Disney Trip! On top of that a Mother-Daughter Trip! How wonderful! Thank you for affording us the opportunity! Thank you for sharing a review of your experience with us and also for highlighting many of our unique attributes, especially our Team Members, Karla and Elizabeth- your words go a long way! We will more than happy to host your return visit in the future! When you are ready to begin planning, please contact the hotel direct for unique services to you, our Loyal Returning Guest! We look forward to seeing you again soon!

I hope to meet you myself, upon your return stay with your daughter :)

Warm wishes,
Angela on Behalf of the Radisson LBV Hotel Team
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Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 26, 2013

This is a great hotel with great staff! We stayed here for 6 nights and thought the room was very nice and central to all theme parks. Since the rate we got for this room from expedia was only about $103/night we weren't sure what kind of hotel we would be getting but the reviews were great and we figured we will be out of the room the whole day at the theme parks anyhow so as long as it was ok it would be fine. But the room, hotel and staff were beyond our expectations and I recommend this hotel to anyone who is going for DIsneyWorld/Universal. The rooms were all fairly new, clean, and front staff was very nice and we even had dinner at the restaurant within the hotel and the food was good. There was also a shuttles provided to and from the theme parks, and Universal, as well as the outlets, so very very convient. We had a problem with the shuttle service on our first day which was no fault of the hotel's but the front desk was very helpful and called the shuttle service and dealt with it right away. So overall, great hotel and definitely deserves more than the 3 star rating given, and for the price paid!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgmntTeamRadissonLBV, Director of Sales at Radisson Hotel Orlando - Lake Buena Vista, responded to this review, April 3, 2013
Dear ‘Reggie M’: Thank you for visiting us from Canada! Thank you also for taking the time to write this review! Your satisfaction is priority to us and we are elated to learn that you enjoyed your stay with us! Thank you for highlighting just some areas of the great service and quality that we provide at our hotel! It also sounds like you received a great promotional rate at the time of your booking- good for you! We wish to invite you to return anytime and when you do, please contact the hotel directly as you earn Club Carlson points when you book through the brand website or hotel directly- we love our Loyal Returning Guests! Once again- thank you and we hope to see you soon!

Best wishes,
The Radisson LBV Hotel Team
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United States
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 25, 2013

The hotel is located in an ideal location if you are doing a "Disney" style vacation. It's located just outside the entrance of Downtown Disney and walking distance to many shops. The staff is friendly and the rooms very clean. I suggest not getting a room with a jacuzzi as it is actually in the main room taking up a lot of space. It's also a good way to ensure a really humid stay if you arent a fan of cold air conditioning. The decor is a bit outdated but the beds are comfortable and sleep adjustable. if you request a room facing toward Downtown Disney you may be able to see the nightly fireworks. Be aware that the hotel is at the intersection of two main roads i4 and Apopka Vineland which are two very busy roads, rush hour traffic and weekend traffic are a guaurentee.

Room Tip: Request a high floor corner room.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgmntTeamRadissonLBV, Director of Sales at Radisson Hotel Orlando - Lake Buena Vista, responded to this review, March 26, 2013
Dear ‘AlexPaz33’: Hi there ‘Alex’…thank you for taking the time to share a review! We are happy you were able to reserve one of our romantic Jacuzzi Suites as there are a limited number in the hotel! From your review, it sounds like you may have had some challenges with the AC unit in your room? We certainly understand the importance of staying cool here in Orlando- please know that our Maintenance Team is always happy to help assist our guests with the operation of the AC units. Additionally, you certainly made an excellent point about the traffic- it is inevitable, as it always busy here in the Disney area, so being prepared for potential traffic, is a great tip for anyone planning on staying in the Disney area! Once again, we thank you for your review and of course for staying with us! We invite you to return anytime and when you do, we will make sure your room is at the ideal temperature for you! Best wishes to you and many thanks!

With our warmest regards,
Radisson Hotel LBV Team
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Toronto, Canada
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 23, 2013 via mobile

Stayed here while visiting Disney and Universal. The location is convenient to both and there are lots of dining options nearby. For the price, it was a good value, though lacking in personality.

Staff were hands off, and spoke to me only upon check in and check out. Buying tickets through the hotel is subject to a surcharge - not explained until you have committed to the ticket purchase.

Rooms were clean and bathrooms had better than expected decor. Sleep number bed was not particularly amazing.

We were not happy with the Disney shuttle, which did not have very convenient time, and was over 30 minutes late.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgmntTeamRadissonLBV, Director of Sales at Radisson Hotel Orlando - Lake Buena Vista, responded to this review, March 26, 2013
Dear ‘no_hills’: Thank you for taking the time to share a review with us! You review provides us with an opportunity to examine our service execution and continue on in the pursuit of perfecting it. While some of the instances you shared are indeed rare occurrences, we take it very seriously these times when you or any guest do leaves feeling less completely satisfied. We have since addressed our Front Desk Team, along with the isolated issue with the transportation services we provide complimentarily to our Guests. Finally, we have also addressed the Ticket Sales Desk issue that you shared, as there are not and should not be any ‘surcharges’ with the exception of mandatory State Tax, without guest election of such additional services, at point of sale. As a Team, we apologize to you and invite you back, when your travels return you to Orlando, to show you what we are truly all about and can also assist you in finding your 'perfect number' on our Sleep Number Beds! Thank you once again! Best wishes to you and yours!

With hopes to have you with us again soon,
Radisson Hotel LBV Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 21, 2013

I have to say this was the best experience I have had to date staying in any hotel. Very friendly staff from the front desk to the maids in the hallways. Welcome package goodies were unexpected and a nice touch. The lovely woman who's name I didn't (British I believe) get at the ticket counter/concierge even offered to make dinner reservatons for us and saved us a 1 1/2 wait. Bed were amazing, even the blankets were comfy! Whirlpool tub was awesome super clean as well as the 6 head shower. I live only 45 minutes from this hotel and would Deffinately book another unwind date night there again!

The only draw back and this is being picky is that my husband would have liked for them to offer movie rentals on the t.v.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Radisson Hotel Orlando - Lake Buena Vista

Address: 12799 Apopka Vineland Rd, (also known as SR 535), Orlando, FL 32836
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Green Hotel in Orlando
#23 Business Hotel in Orlando
#40 Family Hotel in Orlando
#42 Romantic Hotel in Orlando
#44 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Radisson Hotel Orlando - Lake Buena Vista 3.5*
Official Description (provided by the hotel):
Located at I-4 exit 68, we are a 1/4 mile from the Walt Disney World Resort & minutes from the Universal Orlando Resort, SeaWorld, Premium Outlet Mall, Cirque Du Soleil, Legoland & the Orange County Convention Center. All of our 196 guest rooms are 100% Smoke Free, feature 37 inch HD Flat Panel TV, Sleep Number Beds, Free Parking & High Speed Internet Access, & much more! Guests can also enjoy our on-site restaurant, Liquid Bar & Grill, work out in our Fitness Center or relax by our pool & spa while enjoying a beverage or snack at the Tiki Bar. NO RESORT FEES! Also, COMPLIMENTARY Business Center Access! Complimentary In-Room Safe! Convenient On-Site Laundry Facility available also! ... more   less 
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Also Known As:
Radisson Orlando
Orlando Radisson

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