We had such a wonderful stay at this hotel! We plan to go back for all of our Disney trips (hope we have tons!). This is an affordable yet elegant hotel. The staff is great; we have no complaints about them at all (a special thanks to Angela Santiago, for all the hospitality; she made us feel like home in the very first day!).
The hotel is very clean and the room is excellent: there is a refrigerator, a microwave oven and a coffe machine (all complimentary). We also loved the sleep number beds and the sheets, which were very soft. The housekeeping staff was friendly, and the rooms were cleaned properly and on time.
We will definitly be back again and will reccomend this hotel to anyone!

The Radisson Hotel -Lake Buena Vista was an excellent hotel in accommodations, food and especially friendly and helpful staff. We enjoyed our stay and will plan on coming back in the future. The breakfast buffet was wonderful and the wait staff was fantastic. We even enjoyed an evening cocktail in the bar/lounge area upon returning from a fun-filled day at Epcot.

We stayed 15 nights at the Radisson, late November and early December and we found it very comfortable.

Big plus is the room size, with, in our case, a huge king bed and the fabulous air-mattress system. Apart from that, the room was large enough for a sitting area with sofa and desk. The room has a good sized fridge, microwave and real coffee machine and the bathroom is well fitted, although the shower is in-bath, not separate. Linen and towels were excellent and the maid service was efficient throughout our stay.

Our view was the car park and I4 freeway – not great, but we were not too concerned by the traffic noise. If you opt for the other side of the hotel, overlooking Crossroads, then you cannot have a king bed (two doubles are standard). BTW: the air-conditioner is considerably louder than I4 traffic!

There are no grounds as such, just car parking and a pool. Pool is quite large, but a bit bare and spartan, and I4 is noisy here. Pool is cold in November, but the hot tub is great! Pool towels are the smallest I have ever seen, but at least not rationed.

What this place really has going for it are good staff and a great location. Staff are ever smiling and helpful and Terry the GM was very kind to my wife when she took a tumble in the car park.

Location is five minutes from Disney, 15 from Universal, Premium Outlets a mile away and Crossroads, with a range of eating and shopping is two minutes’ walk away. Location-wise, the hotel is perfect for most Orlando attractions.

This is a well-managed, mid-range hotel in a great location, and we enjoyed our stay and thoroughly recommend it. Given our time again we would certainly return.

We booked this hotel after reading others' positive reviews about the customer service, great value, and great location on Trip Advisor. We reserved this hotel using American Airlines miles through their reservation website. Although we reserved a king bed (it was my husband and I traveling), we were given two double beds upon check in. We were not told this at the desk, we discovered it when we reached our room.
After returning to the desk to request a king bed, the front desk attendant informed us that no one is ever given a king bed when booking through websites other than directly with the hotel. I then provided an email as proof that we had booked a king bed. Although she was not happy about this, she decided to "allow" us to stay in a king bed for the first night of our trip. She informed us that the king bed was not available for the duration of our stay, and we would have to call the manager and likely switch rooms in the morning.
The next morning, I attempted to speak with a manager on the phone. However, a manager was not available. The front desk attendant I spoke to advised me to stay in the room and avoid the inconvenience of moving rooms since we were planning to spend the day at a Disney park.We were relieved.
Upon returning to the hotel later that night, we found that our room key did not work! When we reported to the front desk, they informed us that we were supposed to have contacted them in the morning about switching rooms! Of course, we already had, and we explained this. We were allowed access into our room again. A front desk attendant then called us in our room to explain that we would be charged an additional $10/night to stay in our king bed. My husband told them that this was unacceptable since we were simply staying in the room we had booked.
At this point, we had already spent nearly two hours of our trip trying to arrange to stay in the room that we had originally booked! After much arguing, the front desk attendant spoke with her manager and told us we would not be charged the additional $10.
I have never experienced such poor customer service. We were not requesting a room upgrade or anything special at all. All we wanted to do was stay in peace in a king bed (we are a married couple after all!) that we had ALREADY booked and pre-paid for. Not to mention, we spent around 45,000 American Airlines miles on this room for our trip. The front desk staff made us feel like we were being unreasonable, needy, and irresponsible. All we wanted was to stay in the regular room that we had booked. We were not interested in moving to a room with two double beds in the middle of our trip. After all, we were in Orlando and of course had a busy couple of days planned.
It would have been nice if the manager had taken some initiative and contacted us. Instead of apologizing to us, they made us go through the same scenario multiple times. It was almost comical.
The room was clean and comfortable. However, our room faced the highway and we were awoken by construction sounds at 6:30 in the morning each morning.
We will not stay at this property again. We will likely avoid staying at any Radisson Hotel due to the fact that the customer service was so poor.