Service was great and location is great except you can only enter from the east. If you are traveling from the west, you have to make a u-turn way down the road. A little inconvenient, but no big deal. Lighting in the rooms could be a little better. Lamps are very dim. I also found that the shuttle times to Disney were few and far between. We used a cab service most of the time. Three coin-op washers and dryers on the 2nd floor and there is a Budget Rent a Car office on site.

Arrived one day too early to check into our timeshare and decided to stay here. The price was reasonable and the brand name was good. When we first arrived I did not expect much due to the location of the property, next to a cheezy gift shop. Once inside I was happy. The hotel lobby as very clean. The staff was really nice. Ther issue I encountered was when the clerk said " we have an available room but it will cost you $25 to check in an hour early. Well I did not accept the offer.We went to the lobby bar had a cocktail. Once we were finally checked onto our room, we found the room to be one of the CLEANEST ROOMS I HAVE EVER ENCOUNTERED. Not even a smudge on the very shiny black marble bathroom floors. The rooms were larger then standard hotel rooms and the flat screen TV was great. The hotel has sleep number beds and they were pretty cool.

There was some noise from the main road, but it didn’t bother us. We like the hotel a lot, especially taking into consideration the price we paid – a fraction of the other hotels we booked around Florida, and still some of the best.
Room was large, clean and very comfy. Check in was fast and effective, so was checking out. Free parking right in front of the hotel.
Didn’t have breakfast at the hotel. You can walk 5 minutes from the hotel and find a lot of restaurants.

The room was great, the staff was helpful but the constant noise from the elevator and a party going on somewhere kept me awake the first night. The next night, my husband put the a/c fan on as white noise so I could sleep the subsequent nights and that helped. Also, using a lure of a welcome package, we were subjected to a pitch to attend a "time share" free breakfast which required a $20.00 deposit that was refunded in the form of script at Univeral Studios.