Should have looked at the reviews before I booked this hotel! We had no hot water and had to take a cold bath and shower the night we got there. The tub would not drain and the next morning we had to stand in about 4 inches of water to take a shower. I called the front desk and they were no help and informed me that there was nothing they could do. When I asked to move to another room, they said the motel was full and no available rooms were to be had. The staff was very rude and uncaring. There was not a manager on site to speak to that night or the next morning at 10:00. To me this was unacceptable!
- Official Description (provided by the hotel):
- Whether traveling for business or pleasure, make the Quality Suites Universal your home away from home whe visiting Orlando. Our great location, affordable rates and top-notch service are the winning combination you are looking for. ... more less
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- Also Known As:
- Quality Suites Universal South Hotel Orlando
- Comfort Suites Orlando
- Orlando Comfort Suites
- Comfort Suite Orlando