I stayed at the Dolphin for a conference in April and found the hotel to have a great facade, but after a few minutes you can start to see the tell tale signs of an aging hotel. The check in process was extremely efficient and what you would expect from Disney...fast, friendly and customer oriented.
The room was not overly clean, and had left over food in the fridge, which was surprising to see from a Disney quality resort. At over $200/night, I would have expected a little more.
The location was excellent, and having the quality of restaurants, pool, shopping, Disney access all within a few minutes walk was excellent.
I did have a small issue with the air conditioning unit, which was resolved quickly and thoroughly by the maintenance team that showed up within 30min of my call. The Wifi was pretty slow, but not horrible.
Overall I enjoyed my stay, and would definitely look to this hotel as a family friendly Disney hotel. The level of service by the team was what you would expect from Disney.
- Official Description (provided by the hotel):
- Walt Disney World Swan and Dolphin Resort is located in the center of Walt Disney World. Epcot and Disney's Hollywood Studios are just a boat ride or short walk away, with Magic Kingdom and Disney's Animal Kingdom Park nearby. Our hotel has free area transportation. We offer a unique blend of Disney benefits and Starwood amenities. ... more less
- Reservation Options:
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- Also Known As:
- Walt Disney World Swan And Dolphin Hotel Orlando
- Walt Disney Orlando
- Walt Disney Hotel Orlando
- Swan Resort Disney
- Disney World Swan Resort
- Walt Disney World Swan Resort