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“Best Hotel to stay at when visiting Disneyworld” 5 of 5 stars
Review of Walt Disney World Swan and Dolphin

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Walt Disney World Swan and Dolphin
4.0 of 5 Resort   |   1500 Epcot Resort Boulevard, Orlando, FL 32830 (Walt Disney World Resort)   |  
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6th Night Free & Credit
Ranked #132 of 327 hotels in Orlando
New Smyrna Beach, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Best Hotel to stay at when visiting Disneyworld”
5 of 5 stars Reviewed yesterday NEW

My husband and I are Disneyworld passholders. We moved to Florida from NY and visit Disney as often as we can. We starting coming when they opened their doors and have had well over 100 visits. We have stayed in everyone of Disney Hotels. When we want to stay in a luxury Hotel we pick the Dolphin!..The Swan & Dolpin are not officially Disney resorts but they offer all the perks that Disney Hotels offer. The location cannot be beat...their prices are usually real good...they do have a resort fee but it includes several things that other hotels do not (ask before you reserve)...All staff is attentive!~ What we apprecaite the most is that when we request a special room or location they try real hard to accommodate us.

Room Tip: Resort View rooms are the best!
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,374 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (435)
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English first
Ellicott City, Maryland
1 review
4 of 5 stars Reviewed yesterday NEW

Was there in July for an event. Love the location...two concerns. I was awoken by someone trying to get in my room to check on me (apparently housekeeping says I wasn't responding to the phone that never rang). Thank goodness for that hook thing because even if they have a key, that latch will keep the door from opening. That was an odd misunderstanding. However the other issue was someone had to come remove a 'palmetto bug' form my room on two different nights. I have a timeshare in Orlando and have had one for about 12 years, I have never had an issue with those bugs (call them what you want) in any of the other various locations I have staying in Orlando. I will chalk it up to being a bug of the region, and they were troopers about removing it or changing rooms if I wanted to..however I worry about just having them in my room, around my things, etc. Besides those two issues, it was a good week at this resort. Just remember to lock your door and beware of big bugs!!!

Room Tip: The 24 hour food location is pretty good but a little pricey. Invest in the travel cup. It comes w...
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  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pembroke Pines, Florida, Usa
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We had a very enjoyable stay at the Dolphin Resort. This was our first time on Disney propery and we could not have been happier. When we arrived at 0945 we expected to check our baggage and go to the park and formally check in later. I called the hotel before we came and I was told they had lock up lockers for our baggage and that I should pre-register in the morning..Was I surprised and delighted when I was told our room was ready for us as they handed me our room keys!! I know this might not be able to happen every time but it was a wondeful surprise to be able to take our luggage to the room before going to the park!!

Room Tip: If you want to be closer to the pool/and or playground request the west tower
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Green Features: We took the no room service option ...500 Starwood points per night or you might take a $5.00 food voucher instead. They have a Green Policy which is appreciated.
  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobe Sound, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We stayed at the swan for the Labor Day weekend - got a great rate on hotel room but then they add on 21 resort fee and $26 valet parking fee so it adds up! The pools were nice and the kids camp at night was a great option! Ate at blue zoo - nice atmosphere but overpriced for what we got. Location of hotel is great - rooms are not fancy. I would only stay again if I was going to Epcot!

  • Stayed August 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cincinnati
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed yesterday NEW

The finance/human resources conference was the best. The rooms, restaurants, bars, banquet facilities and SERVICE was first class. The hotel as well as room were very clean and again, the service was very memorable.

Finance 2 ... H.R. 0, nada, nothing.

Room Tip: I lost a few pounds walking abck and forth between the two hotels, which was perfect.
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Green Features: It is recommended to Opt for "Make-A-Green" choice program.
  • Stayed August 2014, traveled on business
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern US
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've been to this hotel many, many times, almost always on the Swan side because they have queen beds instead of doubles. I am excited to see that they are renovating the rooms. The old rooms are still great, however. I really appreciate the empty refrigerator, which is a great place to keep drinks. I also like the extra sink outside of the bathroom. It's convenient for multiple people getting ready at once.

On this trip, there were things I hadn't experienced before. For the first time, I received a note acknowledging my status as a repeat guest. Also, there was new uplighting on the palm trees along the walkway between the Swan and Dolphin. It was just beautiful. They also had chilled towels and water by the elevators at the end of the day, which is great after a hot day in the parks. This is my favorite hotel in the world because of its location. I was pleasantly surprised that this last trip was the best so far.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed yesterday NEW

The Dolphin is not a Disney hotel it is a SHERATON one. I would have rated terrible or poor this hotel had it not been for the excellent service rendered by the hotel staff at check in. Not only they answered to our needs by changing us of room but they also upgraded our room when they realized nothing else was available in our tariff. Another positive thing is the pool area which is very wide and my children enjoyed a lot. Now coming back to the negative side: the rooms are very basic and outdated. Really you do not want to stay long in the room. The air conditioning could not be turned off and we froze during our sleep! There is not a breakfast service at the hotel: you have to go to another hotel (the Swan, a Westin hotel) to have breakfast at u$s 25 p/person. And there is a self service near the pool where you are automatically charged an extra 15% as tip even though there are no waiters only the person at the cashier. After two days we had the impression they were charging us to breath... Parking is not included. Internet is not included (and is not great). I think the Hotel is a possible choice because it is well located (Disney buses will take everywhere and Epcot is very near). And the rooms are very clean. Just try to get a good deal because the rooms are not great and eating at the hotel is very expensive.

Room Tip: Ask for a room near the elevators or you will have to walk a lot...
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  • Stayed August 2014, traveled with family
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Walt Disney World Swan and Dolphin

Address: 1500 Epcot Resort Boulevard, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Walt Disney World Resort
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Spa Hotel in Orlando
#31 Top resorts Hotel in Orlando
#36 Luxury Hotel in Orlando
#84 Business Hotel in Orlando
#99 Romantic Hotel in Orlando
#122 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Walt Disney World Swan and Dolphin 4*
Official Description (provided by the hotel):
Walt Disney World Swan and Dolphin Resort is located in the center of Walt Disney World. Epcot and Disney's Hollywood Studios are just a boat ride or short walk away, with Magic Kingdom and Disney's Animal Kingdom Park nearby. Our hotel has free area transportation. We offer a unique blend of Disney benefits and Starwood amenities. ... more   less 
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Also Known As:
Walt Disney World Swan And Dolphin Hotel Orlando
Walt Disney Orlando
Walt Disney Hotel Orlando
Swan Resort Disney
Disney World Swan Resort
Walt Disney World Swan Resort

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