Upon check-in to the Swan we were made feel special by Michelle in reception so this was a great start to our stay. The hotel is in a great location for visiting the Disney parks and is serviced by a water taxi to the parks. Rooms are large and clean and there are numerous options for food between the Swan and the Dolphin. We were on our honeymoon so were spoilt by the hotel.

The Resort really disappointed me mostly because it is completely overpriced for what you get. An average hotel room with an old bathroom and the internet connection hardly works. we had to call to get our room cleaned. And staffers weren' t able to answer basic questions If you are looking for dining options, you will have a hard time finding an entree below 25 USD. I hope that I will never have to attend a conference in this place again.

this was a nice hotel in the eighties or early nineties...it's old and worn. Rooms feel like a modest holiday inn. There is mold in bathroom. Not enough plugs in the room for today's wired world.

The biggest problem was there was no internet available throughout our stay---hotel said there was a problem in the entire place but there was nothing they could do. All the staff did was send you to tech support. Tech support again said there was a problem throughout the property but they had no idea of when it would start working. It is a tad sad that we are so dependent on technology now but we are and when it doesn;t work for more than 24 hours, it is a problem. On that basis alone I'd stay elsewhere if I were you.

My family and I have stayed at several Disney hotels in the moderate category as well as the deluxe category. After many visits we still return to our favorite, The Swan. We have stayed at the Dolphin as well but the queen size beds at the Swan make it our first choice. It caters to families but has an upscale resort edge that the other Disney hotels don't have. The pools along with the trendy Cabana bar give a South Beach feel rather than a toddlers only enviroment offered by other properties. We take advantage of the amazing dining options at BlueZoo and Il Mullino during our visits. Both restaurants are a highlight in a city that has wall to wall mediocre dining. Our favorite part of the Swan is it's location. We are able to walk directly to EPCOT (our favorite Disney park). We can also stroll over to Disney's Boardwalk for dining and entertainment.