When you arrive, check in is a wonderful experience. The staff exceeds any expectation you may have ever imagined. The head of the valet staff was friendly and more knowledgeable than the best concierge in any five star hotel. He gave my family the royal treatment. He knew the very best restaurants in the area and gave excellent directions. He knew the area like the back of his hand. Our family enjoyed a fabulous lobster dinner at a local restaurant and the price per person was less than $18.00. He was a fountain of information. And I have to say that our vacation was better than any we have taken all because he was able to anticipate and meet our needs.
The room was delightful. It was clean and well designed for traveling families. The outdoor walk way was large and created a nice little terrace overlooking the pool area where they set up a large outdoor screen to show Disney movies in the evenings. It reminded me of a very classy drive in theater! The hotel provided a quaint little seating area right outside your door in this same area where we were able to enjoy morning coffee or evening drinks overlooking the beautiful pool. It provided an extra little touch that enhanced our stay.
I loved the cooked to order breakfast in the mornings. This service is one of the included amenities at any of the Embassy Suites Hotels we have previously stayed in as well as the managers reception in the evenings where they lay out snacks and serve cocktails. I have to say we were very disappointed in the snacks that were served during the managers reception. The cocktails were to die for and the bartender was exceptional. Much like the Head of Valet she gave us little bits of information that proved invaluable. She also had a terrific sense of humor and a very extensible knowledge of different mixed drinks that were delicious. But the snacks were the worst. Stale popcorn every night seven nights in a row as well as off brand Chex Mix type snacks and watery dips and salsa that were always warm.
When we have stayed at other Embassy Suites the evening snacks were almost a dinner. They would put out hot appetizers like chicken fingers, mini tacos, boneless wings, small almost bite size little pieces of pizza and make your own nachos that included hot beef and beans as well as shredded cheeses and sour cream. So you can see how disappointed we were with the sub par snacks provided by this particular Embassy Suites Hotel.
Over all I would say we loved our stay and are planning a trip next year at the same time with our teenagers. They actually begged us to take them back next year to this same hotel, and with our kids that is a rare or even unheard of request. They usually play it cool and say yea it was all right. This time they said wow this was one the best vacations we have ever taken.
- Official Description (provided by the hotel):
- Our all-suite hotel is on the doorstep to the Walt Disney World® Resort. We offer a complimentary, scheduled shuttle to and from the Walt Disney World® Resort theme parks. With our complimentary cooked-to-order breakfast each morning, tennis courts, fitness center, and multiple on-site restaurants, we are a perfect location for your next Orlando, FL family vacation. ... more less
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- Also Known As:
- Embassy Suites Orlando/Lake Buena Vista Hotel Orlando
- Orlando Embassy Suites