I wish I could review the staff of Disney World and the location separately... but since I can't here goes.
As far as the campsite goes and amenities available, transportation, pools, kids activities, etc everything was GREAT. The campsite was spacious and the transportation wasn't too inconvenient though I would prefer to change the frequency of the bus arrivals and routes if it were me.
My one complaint is that you have to bring your own firepit if you want to have a fire at your campsite. It would be nice if they had them even to rent or something. We flew in and traveling with a firepit was not feasible.
I love that you can mail stuff there before your stay. Full electricity. Bathrooms were clean, hot water stayed hot. We only saw bugs once at Hollywood Studios and didn't have any problems with bugs at our campsite (which actually felt weird... shouldn't there be bugs when camping?).
The Wi-Fi connection is very poor. Not worth doing anything with really. But we picked up one of the modems and plugged in and had internet at the campsite with that no problem.
Disney World was super fun and this was the most economical way to go and stay on site. What broke the trip for us was the staff. The customer service was EXTREMELY disappointing.
As first time Disney World vacationers, I was expecting some excitement, some welcome, some happiness. When we checked in the woman there couldn't have cared less that we were there. She never gave us our "First Disney Visit" buttons and we had to request them later at Magic Kingdom. We got a gruff welcome with instructions on how to use the bathroom key and that was about it. I was so disappointed.
I was hoping it was just an early morning thing, but no. Almost every interaction with a staff member was unpleasant. It is apparent to me that the staff at Disney World hate their jobs! It is so sad.
I had ONE exception with a girl who was actually very sweet and kind, she said it was her first week there though she was also not particularly knowledgeable. But unless she was friendly! There was an older gentleman working the evening shift at Ft. Wilderness that I also found to be genuinely kind. These two are unfortunately the exception not the norm.
As for Disney's Magical Express- it is extremely unmagical.
They told us to stay at our campsite when we arrived because if the luggage was delivered and nobody was there they would keep it at the front lobby (a good long bus ride away). We had a 10 month old baby and a 5 year old. They told us the luggage would take 3-4 hours. We waited at the campsite ALL DAY! It took over 7 hours for our luggage to finally arrive. I was shocked. I went to the front lobby after 5 hours and they said, "oh yea, sometimes that happens." Like it was completely commonplace. They did not seem to care that we were stuck at a campsite with no tent, no luggage, in the rain, with small children because they told us not to leave until our stuff arrived. At that point I left the campsite and took the kids to explore around the area. Our tent was delivered but we were still missing 3 suitcases. I went back to the front lobby and again, they didn't seem to care that we were well outside the quoted time frame.
If it is so common for luggage to take so long, they should never give an expectation of 3-4 hours. The woman at the desk tried to blame it on me saying I didn't tag the suitcases when I know very well that I had. Finally, she went to investigate and what do you know? Miraculously our suitcases were outside on a rack stacked full of suitcases, with the appropriate luggage tag.
No apologies whatsoever.
I was so extremely disappointed and heartbroken with the way this all went down. I wanted our trip to be exciting and magical. I was so excited for Disney World. Our first day was a complete letdown and the employees attitudes could have made all the difference.
All over Disney World the employees just seem to hate their lives, with the exception of the characters. It really puts a damper on the trip.
ALSO- Memory Maker is in my opinion not worth it. We did a lot of character dining and they do not take pictures for you there with a photo pass. They wil take pictures with your camera but they do not have photographers in the restaurant. With the exception of Cinderella's Table.
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- Also Known As:
- Disney Camping
- Fort Wilderness Disney
- Campground Orlando
- Fort Wilderness Florida
- Disneys Fort Wilderness Resort Campground
- Ft Wilderness Disney
- Disney Fort Wilderness Resort
- Disneys Ft Wilderness Campground