There were several glitches we experienced here, but all was OK in the end. I wasn't given some important information upon check-in. They were going to text me when my room was ready and give me my room number at that time. They never sent my room number, so I had to try and track that down while I was at Animal Kingdom. They forgot to give me my pin number so I could easily swipe my room card for purchases. That became an issue in the park, also. When my granddaughter and I finally got to our room around 11:00pm, we were exhausted and got ready for bed. That's when we found out the bathroom sink was clogged. They sent someone up right away and the poor man tried and tried to get that fixed, but couldn't. Then there was a bunch of black gunk all around the sink. So we used the tub for tooth brushing, etc. The room was very nice besides that. Nice King bed, and a fridge. After I got home, I sent them a note to tell them of our experience and also to let them know how kind and helpful the staff all tried to be. A few days later, someone from Disney calls and says they're going to refund more than half of my charges for that night and were very apologetice for my issues. So, that was a nice surprise. They really do try and make you happy there. I would stay there again.
- Official Description (provided by the hotel):
- Disney's All-Star Sports Resort is a Disney Value Resort hotel featuring giant icons that celebrate the fun and excitement of sports—including baseball, basketball, football, surfing and tennis. ... more less
- Reservation Options:
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- Also Known As:
- Disney`s All-Star Sports Hotel Orlando
- All Star Sports Resort
- Disneys All Star Sports Resort
- Disney All Star Sports Resort