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“Spacious suites with kitchen, Bose audio system, separate rooms and baths made this business meeting exceptional.” 4 of 5 stars
Review of Westin Orlando Universal Boulevard

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Westin Orlando Universal Boulevard
4.0 of 5 Hotel   |   9501 Universal Blvd, Orlando, FL 32819 (Formerly Westin Imagine Orlando)   |  
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Breakfast for 2 Included
Ranked #90 of 327 Hotels in Orlando
Certificate of Excellence 2014
Miami Lakes, Florida
Top Contributor
99 reviews 99 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
45 helpful votes 45 helpful votes
“Spacious suites with kitchen, Bose audio system, separate rooms and baths made this business meeting exceptional.”
4 of 5 stars Reviewed October 31, 2012 via mobile

Great for families too! Suite experience allowed us to both have separate rooms which is great especially for a family or business meeting. Lobby is a bit plain but spacious and comfy. Front desk and bellhops were extremely nice and service oriented. The same is applied to the restaurant staff - great service. I loved the location because its right off international drive and close to the restaurants and attractions of the area - as long as you have a car. Also close to convention center. Overall - hotel is very clean .... Lobby just needs a little more "detailed love" ---- rooms are very clean and new

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinImagineOrlando, General Manager at Westin Orlando Universal Boulevard, responded to this review, November 8, 2012
Whether staying for business or pleasure, suite accommodations at The Westin Imagine Orlando are perfect for enjoying a superbly comfortable stay in Orlando. Thank you for your review and sharing your appreciation for our hotel, centrally located to provide easy access to so much of what the area has to offer. Our suites feature kitchenettes or full kitchens and plenty of space to stretch out and our associates love what they do. We hope to welcome you back again soon, be well.
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942 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
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English first
Columbus, Ohio
1 review
4 of 5 stars Reviewed October 30, 2012

Well trained staff and comfortable property. They were able to check me in early and accommodate my requests. The almonds at the bar were a nice touch and completely addictive. Only draw backs were lack if you don't have a car you are pretty much stuck at the hotel if you don't want to cab all over town and the Wi-Fi is $14.95 for 24 hours per device so make sure you sign in with the device you are going to use the most so you don’t get stuck paying for your tablet, laptop, and phone. Over all nice stay.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinImagineOrlando, General Manager at Westin Orlando Universal Boulevard, responded to this review, November 8, 2012
Impeccable hospitality and small touches are what can make the difference in a great stay. Thank you so much for sharing your review of The Westin Imagine Orlando, we are thrilled you enjoyed your stay. While there is indeed a charge associated with Internet access within the hotel, we hope that it wasn't too much of an inconvenience for you. For a service that not every guest uses, we find it better to charge at the time of use and pass along the savings to those who do not. It would be our pleasure to welcome you back in the near future.
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Austin, Tx
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 24, 2012

Having stayed at Westin's across the world. This is a wonderful property with excellent service.

We were visiting Orlando to celebrate my wife's birthday and I had reached out them and they provided a complimentary upgrade and arranged a small surprised as requested.

The best thing about this hotel is the service. There were a few times I had to call the front desk for minor things and within 2 minutes someone was there to resolve the request.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinImagineOrlando, General Manager at Westin Orlando Universal Boulevard, responded to this review, November 1, 2012
What a fantastic way to share a celebratory getaway with your wife. There is no greater pleasure than to hear from one of our guests and learn how much they enjoyed their stay. Our associates truly love what they do and it is always our hope that all of our guests enjoy such a positive experience. Thank you for providing such a lovely review of Westin Imagine Orlando, we hope to see you again soon.
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Palm Harbor, Florida
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 22, 2012

Microwave version of a review:
-super staff
-fantastic price (AAA hot deal $105)
-crazy good location for Orlando attractions
-easy check-in/out process
-heavenly beds are just that, "heavenly"
-pool, gounds were beautiful
-delicious food

We are SO going back soon!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinImagineOrlando, General Manager at Westin Orlando Universal Boulevard, responded to this review, November 1, 2012
Thank you for the wonderful review, it is always great to learn about what our guests enjoy while staying with us. From your account of your accommodations and Heavenly Bed, location, dining and pool, it seems as if you enjoyed it all and for that we are truly appreciative. We look forward to your next visit to The Westin Imagine Orlando.
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North Attleboro, MA
Top Contributor
81 reviews 81 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 21, 2012

This hotel was chosen for me through work (everyone stayed at the same hotel). Normally, I would have chosen a different brand, but Westin is good for a quick stay. The location is near the convention center. However, in the FL heat you'll most likely have to take a taxi over to the covention center. I called and asked how far of a walk the hotel was from the West part of the Conv. Center...they told me 5 minutes tops. But, when I checked in and asked again...they said 15-20 minutes (good thing for taxis and I had rented a car). Check-in and lobby were excellent. Room was comfortable and decor was nice. Beds were excellent (Westin beds are always so comfortable). Room service was right on time and the food was good (always pricey with all of the added taxes, delivery charges, and tip included...$30 for the $15 breakfast). Lobby bar was fine (good service). Bellmen were great at helping with luggage and taxis. The room had everything I needed (except there was a charge for wifi...don't understand why some brands don't just release this for free...I am an SPG gold member), oh well. Just used my sprint card (but, free internet is one of the first amenities that I check for when I am booking a hotel for business or pleasure). Bathroom and water pressure were great. I would have no problem staying at this hotel again. You will need a rental car, since nothing (restaurants, ect..) is within walking distance.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinImagineOrlando, General Manager at Westin Orlando Universal Boulevard, responded to this review, October 26, 2012
Thank you for sharing your perspective of The Westin Imagine Orlando. Located directly across the street from the Orange County Convention Center, our hotel provides easy access when attending any events. Recover from your busy day and relax with luxurious accommodations, fine dining at Fiorella's Cucina Toscana and a perfect night's sleep in one of our Heavenly Beds. We are thrilled to be able to provide accommodations that made you most comfortable. While we do charge for Internet access in all guestrooms, we do offer complimentary wireless access in all public areas of the hotel and we hope it was not too much of an inconvenience for you. It is our hope that we have the opportunity to welcome you again for another fantastic stay, be well.
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 20, 2012 via mobile

Value gets a 5 since I only paid $75 thanks to Priceline Negotiator. This hotel is excellent. The staff has been great and friendly. I would definitely recommend this hotel. It's also located near so many things.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinImagineOrlando, General Manager at Westin Orlando Universal Boulevard, responded to this review, October 26, 2012
We think your review is excellent! Thank you for your recommendation of The Westin Imagine Orlando as well as your feedback. Providing the best in professional and hospitable service is of importance to everyone here and we are glad to know you found everyone to be so friendly. It would be our pleasure to welcome you back again.
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Lakeland, Florida
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 20, 2012

My wife and I stayed here for our wedding night. The staff were fantastic. When they found out we were newlyweds, they upgraded us to complimentary valet parking. They do charge a $13 a day self parking fee normally, but that is common at the nicer Orlando resorts. I booked a standard king room.The room was extremely spacious and had a nice kitchenette with a microwave and mini-fridge. The room also came with a sitting area, desk, and kitchen table with chairs. Everything was clean and sparkling. Best of all, it was QUIET! I've stayed at a number of Orlando resorts, and this was the BEST I've ever stayed at! We're looking forward to our next trip to the Westin Imagine!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinImagineOrlando, General Manager at Westin Orlando Universal Boulevard, responded to this review, October 26, 2012
Congratulations on your recent nuptials! It is an honor to read that your stay at The Westin Imagine Orlando was so enjoyable for your special occasion. Your generous praise for our quiet, clean accommodations is greatly appreciated and we will share your comments with everyone. We wish you all of the best for your marriage and hope that you can return soon as it would be our pleasure to welcome you back. Thank you for your review.
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Additional Information about Westin Orlando Universal Boulevard

Address: 9501 Universal Blvd, Orlando, FL 32819 (Formerly Westin Imagine Orlando)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Luxury Hotel in Orlando
#41 Business Hotel in Orlando
#68 Romantic Hotel in Orlando
#92 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Orlando Universal Boulevard 4*
Number of rooms: 315
Official Description (provided by the hotel):
The Westin Orlando Universal Boulevard is the area's ideal Orlando Convention Center hotel. Located within the heart of numerous attractions and things to do in Orlando, this Orlando luxury hotel features 315 guest rooms, including one- and two-bedroom suites. Experience personal renewal and luxury at this Orlando hotel. ... more   less 
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Also Known As:
Westin Imagine Orlando Hotel Orlando
Orlando Westin
Westin Orlando

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