My wife and I had a massage, facial, mani and pedi (just her on mani/pedi). The facility is not setup very well and kind of dirty. The gentleman at the front desk (Andy maybe) was not very friendly. He gave us a quick tour of the place which is pretty simple. Still not quite sure what the deal is in the back room with the two mattresses on the floor. We waited in their holding area that is not quiet. They are constantly parading "tours" through and leave the door open so you hear everyone talking so it is hard to get into a relax mode. I will say thought, with a little work it could be a really good place.
The massage was not good at all. The rooms are not quiet, you can hear all the employees/guests talking outside the door. The therapists are very inexperienced and are not worth the price they are getting. It was basically a back rub with about 10 minutes of leg work. Maybe we got the inexperienced ones, either way, total disappointment and they actually made my neck hurt badly.
The facial was excellent. Very thorough, and the arm and feet massages were amazing. Her technique was great and totally relaxed me. Highly recommend the dermalogica facial. My face has never been better. That was well worth the money.
The mani/pedi for my wife was good as well. I would suggest that they give you the bottle of polish when it is done. It is a small thing but that is something that every spa we have ever been to and was a disappointment for my wife when they didn't.
All in all it is an OK place. Don't go in there expecting a Woodhouse Spa or Ritz Carlton or any other high end spa experience you will be disappointed. Save your money on the massage, skip straight to the facial and mani/pedi. Next time I am in Orlando I will definitely get another facial.
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