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“CoCo very Cool Cool!” 5 of 5 stars
Review of Coco Key Hotel and Water Park Resort

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Coco Key Hotel and Water Park Resort
3.0 of 5 Hotel   |   7400 International Drive, Orlando, FL 32819   |  
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Ranked #150 of 326 Hotels in Orlando
Bronx, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“CoCo very Cool Cool!”
5 of 5 stars Reviewed August 22, 2014

Second visit this past August can't say enough. Friendly staff, nice rooms, pool & hot tub nice, water park is family friendly, and located in the middle of everything. Did I mention very affordable! It's a win win all the way!

Stayed August 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this review, August 25, 2014
Thank you for providing us with feedback regarding your stay with us. We are very pleased that your second visit to CoCo Key was just as great if not better than your first visit with us! We look forward to having you stay with us again for a third time!
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1,264 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (359)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 19, 2014

I will start by saying the pics online give the rooms no justice. These rooms are very nice, beds are comfortable, and we have no complaints whatsoever! The water park is an absolute blast. I have three kids, 12,11,&7 and I felt completely comfortable letting them do their own thing bc there was security and lifeguards everywhere! It was a great location close to everything and in between park days we had a great reprieve halt Coco Key. The breakfast buffet is pretty good, $10 for adults,$5 for kids. The grill has amazing burgers!!!! Def try one! I would definitely go back to Coco Key. Thank you for a real good time!

Stayed August 2014
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this review, August 25, 2014
Thank you for providing us with feedback regarding your stay with us! We are very pleased that you found the hotel rooms to be very clean, nice, and comfortable! We are also very pleased that you enjoyed the water park, and the burgers at our Grille! We look forward to your next trip to Orlando and CoCo Key!
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Atlanta, Georgia, United States
Top Contributor
56 reviews 56 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 18, 2014

A water park in the hotel was great, kids ran around like maniacs having a blast while you enjoy a fruity drink at the tiki bar within eye shot. The room standards are lacking, not filthy but not a high end room by any means. Location is great for all attractions in Orlando.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this review, August 25, 2014
Thank you for providing us with feedback regarding your stay with us. We are very pleased you found the on-site water park to be a great amenity of the property. We are also very pleased that your children had a blast! We apologize with any inconvenience you experienced with you room and have passed your comments along to our Director of Housekeeping. We look forward to having you visit with us again soon!
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Pigeon Forge, Tennessee, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 17, 2014

After reading the reviews we were goin to find somewhere else to stay ! So glad we didnt go somewhere else we had a great time ! Housekeeper was great an friendly we stayed waterpark front yes it was loud but like the music an wasnt to bad when door was shut we didnt use water park but we liked the pool by itself only negative is i saw alot of kids fall in waterpark area we would so stay here again!

  • Stayed August 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoCoKeyOrl, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review, August 17, 2014
Dear krose28412,
Thank you for choosing CoCo Key as your Orlando destination. I am delighted to know that our housekeeping staff was great and friendly. We look forward to welcoming you and your family back on your next Orlando Adventure!
Thank you
Mary Cook
Guest Services Manager
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Palm Beach Gardens, Florida
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 16, 2014

waterpark is good, but good luck finding any chairs! very crowed---part of the pool is on the covered side ---that is very crowded since it's shaded --awful service at the pizza line--this hotel is a renovated Holiday Inn---rooms just average. Hotel has a very small sign on the building and we had a hard time locating it , as we arrived at night. Dunkin Donuts next door and plenty of breakfast spots on International Drive---but again, long wait on weekends and in summertime--we won't come back here, there are plenty of other nice properties with waterslides, etc

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoCoKeyOrl, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review, August 17, 2014
Dear spacemountainmom,
Thank you for your review regarding your stay last September. We appreciate that your family continues to choose Orlando as a getaway. Orlando does offer many choices in accommodations, but I hope you will reconsider staying with us again at CoCo Key.
Thank you
Mary Cook
Guest Services Manager
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Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 15, 2014

My family and I usually stay at the Coco Key each year for at least a day or so while the other days are spent going to one of the local resorts. The resort has always been a fun one for us. The kids enjoy the slides as I have 3 kids ages 5-9. They have a nice selection of slides for each age to enjoy. The life guards are outstanding. They are usually making their rounds and help make sure the kids are kept in check. It is very relaxing as it is the one place we don't have to keep 24/7 watch on each of the kids while they enjoy themselves.

The rooms are ok. The staff does a decent job but tends to forget a lot of things. Our room didn't have bedding for the pull out couch. Also they don't supply any shampoos and the towels and wash clothes are very limited. If you get a room for 4 you will most likely have enough towels for 2 people. We didn't spend to much time in the room though so it wasn't much of a let down. The food selection is ok as well. It is of course a little over priced for what you get and they don't let you bring your own coolers in so you are usually stuck buying their supplied food and beverages so be ready to either drop some cash or run back and forth to the room.

All and all we will be staying again next year during our next family outing.

Room Tip: Stay on the outside of the building facing the parking lot on either side. It is much quieter as th...
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  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoCoKeyOrl, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review, August 17, 2014
Dear Gndmwing,
Thank you for being a loyal and repeat guest of CoCo Key. We appreciate your feedback and will use this as an added tool to continue to improve our guest satisfaction. Sofa Bed linens are delivered to room by guest request to ensure that any assistance needed in making the bed can be offered. All of our rooms do come with all the standard amenities. Could you please email your room number so I may review how your room was not serviced properly. We do offer many food choices on property that you may purchase while at the water park. We look forward to welcoming you and your family back on your next CoCo Key Adventure!
Thank you
Mary Cook
Guest Services Manager
mary.cook@cocokeyorlando.com
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1 review
3 of 5 stars Reviewed August 13, 2014

Generally speaking I think this is a good spot. It's economical, staff is friendly, and the crowd the is pretty laid back. The pool and the slides were so much fun. I tried each slide at least once, even the boomerang. my daughter could not get enough of the entire water park.

I give this hotel three stars because the housekeeping on one out of the four days I was there they did an exceptional job. One day I found the telephone cord disconnected from the jack, I notified the desk right away. I had to call for sheets twice. Issues were resolved immediately. My daughter did complain that the pool needed to be cleaned.

Stayed August 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoCoKeyOrl, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review, August 17, 2014
Dear Gaudy R,
We appreciate your feedback and will use this as an added tool to continue to improve our guest satisfaction. I am happy to know that our staff was able to provide immediate resolution for your challenges. We do hope you will consider staying with us again on your next Orlando Adventure!
Mary Cook
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Coco Key Hotel and Water Park Resort

Address: 7400 International Drive, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#117 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Coco Key Hotel and Water Park Resort 3*
Number of rooms: 391
Official Description (provided by the hotel):
Family friendly hotel and water resort located near the major theme parks and shopping. Coco Key Hotel and Water Resort is Orlando's first canopy covered water park boasting fourteen flumes, featuring "The Boomerango," 60ft of thrill seeking adventure offering twists and turns until you splash into our heated outdoor pool. Coco Key offers a 6,000 sq.ft. arcade featuring over 50 of the newest and coolest video games and interactive gaming on the market today. Coco Key Hotel and Water Resort-Orlando offers 391 well appointed Guestrooms and Suites designed for your Orlando, Florida lodging needs. Amenities include free local calls, coffee/tea makers, self controlled air conditioning, 37" plasma televisions with ESPN, am/fm alarm clock radios. Additional amenities include complimentary transportation to Universal, SeaWorld, Aquatica and Wet n' Wild, complimentary area shuttle, kids club and daily activities. ... more   less 
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Also Known As:
Coco Key Hotel And Water Park Orlando
Orlando Grand Hotel

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