We had a 15 night stay here, and on the whole it is a great hotel. Great location, and efficient reception staff. We had no housekeeping service for 2 days, and when they did turn up, had such a bad attitude. Other days they knocked early, before 9am, and just offered clean towels and asked you to sign that they'd been. I asked if they minded coming back later, and sometimes they did, sometimes they didn't!!
The water park was ok, but nothing special. The water was very cold, and half is undercover, also doesn't open until 11am. Again the changing area and toilets were dirty, even when the pool had just opened.
The other pool area was good, lovely jacuzzi, plenty of beds and heated.
If the housekeeping team could get their act together this would be a great hotel. Great location, plenty to do, just needs a good clean!!
- Official Description (provided by the hotel):
- Family friendly hotel and water resort located near the major theme parks and shopping. Coco Key Hotel and Water Resort is Orlando's first canopy covered water park boasting fourteen flumes, featuring "The Boomerango," 60ft of thrill seeking adventure offering twists and turns until you splash into our heated outdoor pool. Coco Key offers a 6,000 sq.ft. arcade featuring over 50 of the newest and coolest video games and interactive gaming on the market today. Coco Key Hotel and Water Resort-Orlando offers 391 well appointed Guestrooms and Suites designed for your Orlando, Florida lodging needs. Amenities include free local calls, coffee/tea makers, self controlled air conditioning, 37" plasma televisions with ESPN, am/fm alarm clock radios. Additional amenities include complimentary transportation to Universal, SeaWorld, Aquatica and Wet n' Wild, complimentary area shuttle, kids club and daily activities. ... more less
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- Also Known As:
- Coco Key Hotel And Water Park Orlando
- Orlando Grand Hotel