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“The place to go” 5 of 5 stars
Review of Hyatt Place Orlando Universal

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Hyatt Place Orlando Universal
3.0 of 5 Hotel   |   5895 Caravan Court, Orlando, FL 32819 (Florida Center)   |  
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Ranked #63 of 326 Hotels in Orlando
GreenLeadersBronze level
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“The place to go”
5 of 5 stars Reviewed 1 week ago NEW

Every part of my stay was incredibly enjoyable, From the front desk service all the way to my comfortable nights sleep. I would recommend this hotel to anyone who asks. Thank you to all of the employees who made my time at the Hyatt memorable. especially the bartenders and house keeping (made me feel like i was at home).

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt01, Public Relations Manager at Hyatt Place Orlando Universal, responded to this review, 4 days ago
Hi Alex,

We are honored that you chose us to be your home away from home! Thank you for taking the time to tell us about your excellent stay! We look forward to seeing you next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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210 reviews from our community

Traveler rating
    103
    80
    25
    0
    2
See reviews for
95
60
3
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Cricklade, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is our second stay at this hotel, and one of the reasons we went back is that the staff here are exceptionally friendly and helpful. It is also very convenient for Universal, and whilst there is a free shuttle bus service provided by the hotel, it is an easy walk of about 15 minutes to City Walk. It is very good value and the rooms are of a good size with a sitting room area with coffee maker, fridge, writing desk and sofa.
Breakfast is also included and there is a good selection of things to choose from. I would recommend this as a place to stay, especially if you are going to spend a couple of days in Universal Studios.

Room Tip: Our room was overlooking the front of the hotel and was very quiet.
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  • Stayed December 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt01, Public Relations Manager at Hyatt Place Orlando Universal, responded to this review, 4 days ago
Hi Susan,
I am delighted to hear you enjoy staying with us. Thank you for returning to our property. We look forward to seeing you agian!
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Houston, TX
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved every bit of our stay here. From the moment we checked in with very personalized service until we checked out, the staff was friendly. The breakfast was one of the best ever encountered in a "free hotel breakfast". Our room was quiet and was very convenient to walk to Universal or take the shuttle from the hotel. Love the style and comfort of the room. Would definitely recommend and would definitely stay here again.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt01, Public Relations Manager at Hyatt Place Orlando Universal, responded to this review, 1 week ago
Thank you for staying with us and for telling us about your stay. I am so glad you enjoyed our friendly staff and complimentary hot skillet breakfast! We hope to see you agian!
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London, United Kingdom
Top Contributor
107 reviews 107 reviews
88 hotel reviews
Reviews in 82 cities Reviews in 82 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

Fantastic location for visiting Universal Studios which was only a comfortable 20 min walk away. Good sized room with wet bar. However room location is critical for a good stay. We had a room on the opposite side to the main entrance and the traffic noise was a problem. There were also a number of early morning deliveries to the rear side (from about 6am) by trucks and the banging of doors and unloading of pallets was disturbing. One silly observation was that access to the bathroom was awkward with no real space between the toilet and door. Breakfast was adequate although often crowded. Bed very comfortable and the aircon worked well. Recommended if you get the room location right.

Room Tip: Facing away from the road
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  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt01, Public Relations Manager at Hyatt Place Orlando Universal, responded to this review, 1 week ago
Thank you for staying with us and for taking the time to leave your feedback!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Top Contributor
57 reviews 57 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is very close to Universal and about 17 minutes to Disney. Great location with tons of restaurants close, great customer service, big rooms with separate living room so lots of room to move around. Housekeeping was excellent and the free hot breakfast was really good. Note: elevator is very slow so don’t get assigned to the 6th floor!

Room Tip: Not the 6th floor. Elevators are super slow
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  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt01, Public Relations Manager at Hyatt Place Orlando Universal, responded to this review, 1 week ago
Hi Carla,
Thank you so much for staying with us and for telling us about your great stay! I am glad to hear that you enjoyed our amenities and great location. We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorktown, Indiana
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel itself seemed clean and modern but there were just so many negatives that I wouldn't book it again. On the plus side the beds were nice and comfortable and there was plenty of room. Unfortunately, the towels were rough and the toiletries were awful. We were issued one small bar of bath soap per day and one tiny bottle of equally awful shampoo to share. No lotion or nice soaps like other hotels in the area. There were two beds and a pull out sofa, only one had a blanket. We shouldn't have had to ask for extra, I felt like it was the hotel's attempt to cut corners but it came across as being cheap. To top it off, the woman at the ticket counter was so rude when we asked for shuttle tickets you would have thought we were asking her to drive us there in her own car. We took a taxi afterwards, just didn't want to deal with her. The hotel wasn't bad, but for the price we expected a bit more.

Room Tip: Bring your own toiletries.
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  • Stayed December 2014, traveled with family
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt01, Public Relations Manager at Hyatt Place Orlando Universal, responded to this review, 1 week ago
I apologize that you did not have an exceptional experience at our property. Thank you for notifying us that your experience with the Universal Studios staff in the Ticket/Shuttle booth was not satisfactory so that we are able to address this issue. Please know that whenever you stay at a Hyatt Place we do offer several "Odds & Ends" that are complimentary such as soap, shampoo, conditioner, lotion, tooth paste, shower caps, and sewing kits. Please feel free to call a Gallery Host at any time during your stay and we will deliver these items to your room. We like to make sure that our guest have the items they need to feel like they are at home.
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New Delhi, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Close to universal studio and premium outlet mall, very spacious & comfortable rooms with small kitchenette at great low price with free breakfast and wi-fi.
Highly impressive rooms
Highly recommend this hotel

  • Stayed December 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt01, Public Relations Manager at Hyatt Place Orlando Universal, responded to this review, 1 week ago
I am so pleased that you had an Excellent stay with us! Thank you for taking the time to tell us about your stay and we hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Orlando Universal

Address: 5895 Caravan Court, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#28 Green Hotel in Orlando
#56 Romantic Hotel in Orlando
#82 Family Hotel in Orlando
#92 Business Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Orlando Universal 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Hyatt Place Universal Studios Hotel Orlando
Hyatt Place Orlando
Hyatt Universal Studios
Hyatt Orlando

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