We arrived fairly early and asked for early check in. The person at check in was very businesslike (not friendly as you would expect at Disney) and told us there were no rooms available. He said he would call when one became available. We waited for hours with no call from him. We decided to go back to the desk and sure enough they were checking people in. A man ahead of us was booked on the seventh floor but we got a dark and depressing ground floor room facing the parking lot. The bathroom was ridiculously laid out with no door. The floor was slate and felt terrible walking on it. It felt dirty. The sink tho modern was ridiculously shallow and the tub was old fashioned and chipped! Come on! The restaurant is very dark and the theme is automotive! Not a light spa-like ambiance. I had a terrible manicure at the spa. She cut me and my thumbs didn't match on my french manicure. When I brought this to her attention she offered no discount or compensation of any kind. But her tip was automatically included on the cc charge slip. All around a very bad experience and will never come back.
- Official Description (provided by the hotel):
- B Resort and Spa, an Official Walt Disney World(R) Hotel, is a new lifestyle resort near the Downtown Disney(R) area. The resort features 394-newly renovated guest rooms and suites that showcase stylish, yet playful, decor and are equipped with the most desirable amenities. Guests are invited to enjoy incredible onsite amenities, such as the zero-entry pool; creative culinary concepts, FreeB WiFi and the B Indulged(R) by AVEDA full-service spa. Guests can ride the complimentary shuttle to all Walt Disney World(R) Theme Parks and the Downtown Disney(R) area, receive preferred tee times at Disney championship golf courses, and explore the nearby, expansive retail outlets. Whether planning a fun-filled vacation or attending the corporate event of the season, B Resort & Spa, located in the Walt Disney World(R) Resort, is where you'll want to B. ... more less
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