I stayed at the B resort from 19th till 27th of November. First of all I was taken to room 285 where the heating and cooling had issues. I complained it was too hot and then they fixed it to being too cold. Finally my room was changed to 1612. Before then I had ordered a few stuff to the hotel using my previous no. I had also dropped my clothes for drycleaning at the front desk. Even though I had notified the front desk about the change so that all my delivery would be in my room, my drycleaning ended up being somewhere else and I received it about 24hours later than expected. I kept on calling about my packages and drycleaning and I was told that it would be brought up to me immediately. I even offered to go pick them up myself but wasn't allowed to. Only one lady at the front desk was helpful to my ordeal. If it means increasing the no of staff in the hotel so as to provide better services, B resort should do so please. It was my first time in orlando and my stay at B resort ruined part of my vacation. At the end of the day when I was leaving I had to go back home without one of my packages as they couldn't find it.
- Official Description (provided by the hotel):
- B Resort and Spa, an Official Walt Disney World(R) Hotel, is a new lifestyle resort near the Downtown Disney(R) area. The resort features 394-newly renovated guest rooms and suites that showcase stylish, yet playful, decor and are equipped with the most desirable amenities. Guests are invited to enjoy incredible onsite amenities, such as the zero-entry pool; creative culinary concepts, FreeB WiFi and the B Indulged(R) by AVEDA full-service spa. Guests can ride the complimentary shuttle to all Walt Disney World(R) Theme Parks and the Downtown Disney(R) area, receive preferred tee times at Disney championship golf courses, and explore the nearby, expansive retail outlets. Whether planning a fun-filled vacation or attending the corporate event of the season, B Resort & Spa, located in the Walt Disney World(R) Resort, is where you'll want to B. ... more less
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