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“Nice on the outside, shady inside. Low 79 degrees.” 3 of 5 stars
Review of B Resort & Spa

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B Resort & Spa
3.5 of 5 Hotel   |   1905 Hotel Plaza Blvd, Orlando, FL 32830 (Lake Buena Vista)   |  
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Ranked #74 of 326 Hotels in Orlando
Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Nice on the outside, shady inside. Low 79 degrees.”
3 of 5 stars Reviewed today NEW via mobile

I live in Winter Park (Orlando) and my girlfriend and I wanted a mini "staycation"so we booked a room at the B on Hotels Tonight. We were going to eat and go out in downtown Disney for the evening. Upon checking in I asked for a room on a high floor
In order to possibly watch the fireworks. We were told no and put in a room in the 2 story building. Lame. We were then informed of the resort fee and parking fee. $16 to park your own car in their lot and walk to your room. $20 for a resort fee. We were told it covered free transportation to the attractions and figured we were going to pay that in cabs anyway so no biggie. We got a ride to downtown disney and that was it. Tipped the driver $10. The driver gave us his card to be picked up later. When we left at 10:00pm we called and he was at home. We could not find a shuttle and was sent on a wild goose chase looking for one. We ended up getting a cab and paying $15 including tip to get back. After getting back to the room the AC was blowing warm and the room was 79 degrees. Informed the desk and they sent a maintenance guy that crawled into the AC vent and said he fixed it. The room never got cooler than 78. I called to see if there was a soda machine and ice machine to find out there isn't. Hotel with no ice machine? Lame. I had to order a mini coke through room service for $3 and a $4 delivery charge. $10 with tip. Checking out the next day I was going to just chalk it up as a loss but decided to inquire more about the resort fee and possibly get refunded. The front desk clerk danced around the resort fee and told me that it wasn't for free transportation but that it paid the cost of the two complimentary 4oz waters in the room and for a complimentary coffee in the restaurant. Lame. It wasn't even worth arguing because I work in the hospitality industry and have hundreds of people a week sit at my bar. If one of those guests are dissatisfied I'll do everything in my power to make it right. We work with a lot of hotels so I know how much leeway they get to rectify a situation, it just depends on who you deal with. I guess Trip Advisor should warn about the resort fees as well. In hind site, we should have just driven home drunk and slept in our own bed. The AC works and the water is free.

  • Stayed September 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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144 reviews from our community

Traveler rating
    87
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    13
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for the night for a quick girls get away. The hotel was very clean and the decor was very hip and current. Newly renovated. Clean fresh feel. Nothing fancy but great for the price. Very close to downtown Disney and I-4.

  • Stayed September 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Got emailed all summer from B Resort touting their new hotel opening in Orlando. Prices were very appealing and thought perhaps we'll try it one time. Usually we stay at the Swan and Dolphin. We read the reviews on this site before booking our overnight stay and the reviews about the air conditioning were absolutely correct. Ours worked but it was so loud - all day and all night no matter how you adjusted it. Luckily my four and a half year old slept fine, but my husband and I didn't. I appreciated the competitive rate, the beauty of the hotel, and the staff helpfulness, but if we can't get a decent night's sleep, we'd rather stay elsewhere. If they would fix the air conditioning system so that it wasn't as loud as a train, we'd tell people to stay there.

  • Stayed September 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed yesterday NEW

We stayed in this hotel for 2 days after a cruise. Let me start with a few positives: the guys working the valet were amazing job. They were Very helpful, quick and kind. The lobby and outside pool area are amazing. The beds and the pillows were nice. Now for the negatives and there were many: we found several pieces of hair in the sink and shower; although the sink was new, the drain was dirty, the paint and grout in the bathroom were cracking. There were rust spots on the bathroom door. It looked as if someone painted over old paint and/or grout. The water in the shower does not get very hot. Our view was of an old dirty wall and a parking lot. The worst thing was the a/c it was very loud and it didn't get cold. they sent the "engineer" up on the first day...on the second day they sent him up again when I realized the a/c wouldn't stay on. He came up checked a few things and then told us that it has a mind of its own and that some times it's controlled by opening the door "really". Later that night when we got back to the room, the room was 75 degrees we had it set at 68. I called to complain and they sent the same guy back up. At roughly 1130 the engineer told us that it couldn't be fixed and that we could move to another room. Of course we were not interested as we needed to get up at 4:30 AM. Management, please consider spending more resources on updating the ACs and cleaning the rooms and less on the lobby. After all, guess sleep in the rooms not in the lobby.

Stayed September 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafael O, Guest Relations Manager at B Resort & Spa, responded to this review, yesterday
angeldgood, greetings from B Resort & Spa and thank you for sharing your recent experience with us. I am disappointed to read about the inconsistencies in the level of service during the two days you were here. I have shared your comments with the Directors of Housekeeping and Engineering for their review and follow-up. We are currently in the process of rectifying opportunities identified within our AC units. On the other hand, I am delighted to read about your positive interactions with our valet team and lobby and pool areas. If you would like to discuss your experience, please feel free to contact me at rafael.ortiz-martinez@bresortlbv.com. Once again, thank you for your feedback and being our guest at the B Resort & Spa.

Rafael Ortiz-Martinez
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Orange, Florida
Senior Contributor
28 reviews 28 reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My daughter, her two young teens and I stayed here for two nights this weekend. Are 1st impression was WOW! Beautiful lobby. Check in was quick. Front desk was very pleasant and friendly. They even gave us a 1/2 coupon for their Americana restaurant. We had an 8th floor room facing Downtown Disney. The 2 queen beds were very comfortable. There was a loveseat ,that converted to a twin bed, that my grandson slept on. No complaints. The room also had a cold , empty refrigerator ready to keep your drinks etc. Bathroom was nice, not huge, with a glass enclosed shower. No bathtub. Aveda toiletries were heavenly. We spent most of our time enjoying the pool. Plenty of lounges and towels. They even came around with ice cold cloths a couple of times a day. Pool bar and the snack bar finally opened the day we left. Room service is also available for pool guests. We all had a great weekend. Would definitely recommend the B.

Room Tip: The rooms around the pool had outdoor patios.
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  • Stayed September 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weston super Mare, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived after a long trip from the UK to be greeted with a cool bottle of water and a free room upgrade!. The room which was on the 11 floor was just prefect. I would say that this was the best room we have ever had in the 10 years that we have been coming to Orlando. The pool was lovely, they are still waiting for the pool bar to open but offers iced water and one of the lovely staff members pop round often to check if anyone want food or drinks. The shuttle to the Disney parks is useful and offten. The hotel is near downtown Disney and it is a very pleasant walk which takes about 15 mins. I would highly recommend this hotel. The only thing that was disappointing was the $16 dollar a day car parking fee and the $20 resort fee, some of my family stayed next door and they had no resort fee!!!

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafael O, Guest Relations Manager at B Resort & Spa, responded to this review, 2 days ago
Sarah B, greetings from B Resort & Spa! I am thrilled to read that you enjoyed your stay with us, that the location of your guest room was perfect and that you would highly recommend our resort. Thank you for being our guest and your feedback.

Rafael Ortiz-Martinez
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

Had a wonderful time at the B! The service was fantastic, everyone working there genuinely wanted to make your stay memorable. The room was clean, spacious and just perfect. There is a free shuttle that takes you to downtown Disney so you don't have to worry about traffic and parking. Definitely will recommend and stay there myself the next time I'm in the area.

Room Tip: try to stay at this resort and you will enjoy
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafael O, Guest Relations Manager at B Resort & Spa, responded to this review, 2 days ago
sussana w, thank you for sharing your recent experience with us. I am delighted to read that your recent stay with us was ‘fantastic’ and I have shared your comments with the team at the resort. Once again, thank you for your feedback and being our guest…we look forward to your return visit!

Rafael Ortiz-Martinez
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about B Resort & Spa

Address: 1905 Hotel Plaza Blvd, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #74 of 326 Hotels in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — B Resort & Spa 3.5*
Official Description (provided by the hotel):
B Resort and Spa, an Official Walt Disney World(R) Hotel, is a new lifestyle resort near the Downtown Disney(R) area. The resort features 394-newly renovated guest rooms and suites that showcase stylish, yet playful, decor and are equipped with the most desirable amenities. Guests are invited to enjoy incredible onsite amenities, such as the zero-entry pool; creative culinary concepts, FreeB WiFi and the B Indulged(R) by AVEDA full-service spa. Guests can ride the complimentary shuttle to all Walt Disney World(R) Theme Parks and the Downtown Disney(R) area, receive preferred tee times at Disney championship golf courses, and explore the nearby, expansive retail outlets. Whether planning a fun-filled vacation or attending the corporate event of the season, B Resort & Spa, located in the Walt Disney World(R) Resort, is where you'll want to B. ... more   less 
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