We stayed in this hotel for 2 days after a cruise. Let me start with a few positives: the guys working the valet were amazing job. They were Very helpful, quick and kind. The lobby and outside pool area are amazing. The beds and the pillows were nice. Now for the negatives and there were many: we found several pieces of hair in the sink and shower; although the sink was new, the drain was dirty, the paint and grout in the bathroom were cracking. There were rust spots on the bathroom door. It looked as if someone painted over old paint and/or grout. The water in the shower does not get very hot. Our view was of an old dirty wall and a parking lot. The worst thing was the a/c it was very loud and it didn't get cold. they sent the "engineer" up on the first day...on the second day they sent him up again when I realized the a/c wouldn't stay on. He came up checked a few things and then told us that it has a mind of its own and that some times it's controlled by opening the door "really". Later that night when we got back to the room, the room was 75 degrees we had it set at 68. I called to complain and they sent the same guy back up. At roughly 1130 the engineer told us that it couldn't be fixed and that we could move to another room. Of course we were not interested as we needed to get up at 4:30 AM. Management, please consider spending more resources on updating the ACs and cleaning the rooms and less on the lobby. After all, guess sleep in the rooms not in the lobby.
- Official Description (provided by the hotel):
- B Resort and Spa, an Official Walt Disney World(R) Hotel, is a new lifestyle resort near the Downtown Disney(R) area. The resort features 394-newly renovated guest rooms and suites that showcase stylish, yet playful, decor and are equipped with the most desirable amenities. Guests are invited to enjoy incredible onsite amenities, such as the zero-entry pool; creative culinary concepts, FreeB WiFi and the B Indulged(R) by AVEDA full-service spa. Guests can ride the complimentary shuttle to all Walt Disney World(R) Theme Parks and the Downtown Disney(R) area, receive preferred tee times at Disney championship golf courses, and explore the nearby, expansive retail outlets. Whether planning a fun-filled vacation or attending the corporate event of the season, B Resort & Spa, located in the Walt Disney World(R) Resort, is where you'll want to B. ... more less
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