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“Perfect spot” 5 of 5 stars
Review of Blue Heron Beach Resort

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Blue Heron Beach Resort
3.5 of 5 Hotel   |   13428 Blue Heron Beach Drive, Orlando, FL 32821   |  
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Ranked #51 of 326 Hotels in Orlando
1 review
3 helpful votes 3 helpful votes
“Perfect spot”
5 of 5 stars Reviewed April 30, 2014

Stayed hear with my wife and 2 kids. This spot is the perfect location for a family who wants to be in the middle of it all. Disney is across the street Universal is 15 min down the road. On a non park day you can hang out in the pool. Go to Starbucks get some pizza. Bird watching from your balcony is a great way to pass time as well. This place is a hidden gem.

Stayed April 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review, May 1, 2014
Thank you again for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your return when you are in the area again.

The Management and Staff at The Blue Heron Beach Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,165 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (335)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 29, 2014

We visited from 10th April for two weeks and were not disappointed. We booked this over a year ago so have been reading the reviews on here since then. We found the Blue Heron to be perfect for us. Our room was in Tower 1 and was room 12:07 it was great. Very clean and I am fussy. We had all the things we needed and more. There was a flat screen in both lounge and bedroom. The beds were very comfy and the bunk beds were perfect. The location is also perfect and within a quick drive to all parks and a 5/10 min walk to some great restaurants.
If I was being ultra critical I would suggest some nets on the master bedroom so you can let some light in without being exposed. And some umbrellas by the pool would be nice.
We will definitely be back Blue Heron thank you.

Stayed April 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review, April 30, 2014
Thank you for taking the time to complete a trip advisor review and most of all thank you for all of the great comments about your stay. It was fantastic to have you stay with us at The Blue Heron Beach Resort. Thank you for mentioning how wonderful your experience was.

We hope to see you soon

The Staff and Management at The Blue Heron Beach Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Worth, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 29, 2014

This is our second year returning and we love it. There's 7 of us and it holds everybody with plenty of room to spare. You cannot beat the view, it's quiet and comfortable. The value is even better, for the price you pay for practically renting a apartment (washer and dryer, full kitchen, living room, dining room, 2.5 bedrooms [ the kids love the bunk beds!]), it's cheaper than a hotel room. They have shuttle services, but it's still central enough to drive. All the rooms were clean with no smell, tile in the kitchen and bathroom, and carpet in the bedrooms. The pools are nice, but not too deep. The boardwalk along the river is pretty and siting reading a book under the gazebo by the lake was my favorite pastime. The staff is amazing, and listens to you. The only issue were the beds. We like super firm mattresses and these were not comfy. But it's not enough of a deterrent to not come back! Will always recommend!

Room Tip: If you've stayed here before, mention it. They'll look you up and give you a discount.
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review, April 30, 2014
It was a pleasure to have you and your family stay with us. Thank you so much for mentioning how positive your experience was at The Blue Heron .

I am sorry the beds were not to your liking. I know the comfort of mattresses and pillows are so personal to each guest.

Thank you so much for the recommendation, we look forward to your return!


The Staff and Management at The Blue Heron Beach Resort
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 28, 2014 via mobile

My family and I recently stayed at the Blue Heron during spring break. The only complaint I had was the double bed we stayed in was very squeaky! Every time I moved the bed squeak. Maybe they need to replace those beds. Overall the stay was great.

  • Stayed April 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review, April 30, 2014
It was fantastic to have you stay with us at The Blue Heron Beach Resort. Thank you for mentioning how wonderful your experience was.

We do apologize for the squeaky beds. We are glad that this was not a major inconvenience for you, but we will be sending our engineering team up right away to take care of that for any future guests.

We look forward to your return.

The Staff and Management at The Blue Heron Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kaufbeuren, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 27, 2014

We stayed at this location several times and are still excited about it. This time we had a 2 bedroom condo providing a seperate bathroom for the kids as well.
All rooms were clean and had no smell at all. Most of the "living area" like the kitchen, the bathrooms and the living area had tiled floor. The both bedrooms had carpets. Short ones for easier cleaning.
The kitchen is fully equiped with stove, fridge (huge for EU-citizens), double sink, toaster, coffee-maker, microwave and everything you might need. Behind the kitchen there is a small area where there has been a clothes washer and dryer. The living room and the two bedrooms had TV and opposite the masters bedroom is a walk-in closet, providing a vacuum cleaner, just in case...
One big pool in front of tower 1 and a smaller one in front of tower 2 along with the hot tub made our kids perfectly happy and the barbecue in the far corner of T2 us.
The only thing what is missing is WIFI in the room. But LAN is there and if you have a Laptop...
For us this is what we expect if we talk about "Home from Home"

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review, April 28, 2014
It was a pleasure to have you and your family stay with us. Thank you so much for mentioning how positive your experience was at The Blue Heron Thank you so much for the recommendation, we look forward to your return!

The Staff and Management at The Blue Heron Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medina, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 24, 2014 via mobile

We have stayed at Blue Heron several times. The location is great. Close to the parks but far enough away you get a break. There is plenty of room for a family and a washer and dryer to help you save on packing room. You can we the Epcot ball and fireworks from the front of the condos and Lake Bryan and the pools from the back. The only downfall would be no wi-fi, but there is a Starbucks right out front.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review, April 24, 2014
Thank you for sharing your experience to other travelers who are wanting to make a reservation at the Blue Heron Beach Resort. Your review is greatly appreciated and well stated. I am glad you enjoyed everything that we have to offer and do hope we will see you back again soon.

The Staff and Management at The Blue Heron Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed April 23, 2014 via mobile

We stayed in room 307. The room had the potential to be nice if it was properly maintained. It was filthy! I wouldn't even let my kids walk around barefoot because the floors made their feet black from the dirt. The unit smelled when we walked in and I immediately noticed how dirty the carpets & grout on the tile flooring was - not to mention mold growing in the shower & cobwebs hanging all over the chandelier in the dining room. We checked in very late the first night & quite honestly I didn't have the energy to complain and/or move to a different unit if that was even an option. The unit needed a serious deep cleaning & I'm sensing from other reviewers the cleaning staff isn't up to par to handle it. On a positive note the location is great & the staff were very friendly.

  • Stayed April 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review, April 24, 2014
I am sorry to hear about your experience with the cleanliness of your guest room. I would like to take this opportunity to apologize, as that was not the way we typically take care of our guests. We have discussed this topic with the housekeeper who cleaned the room before your arrival, and the Supervisor who should have double-checked the room, and given the room an additional preventative maintenance cleaning. I know that does not change your experience but I hope that you can feel confident that we heard your concern.I apologize again for the problems, and thank you for taking the time to let me know about it. Without your guest feedback we cannot continue to improve our services. We look forward to your return to the area.

I apologize again for the problems, and thank you for taking the time to let me know about it.
If you do return to the area we do hope you will give us the opportunity to exceed your expectations. Please call the hotel directly and we will be happy to assist you.

The Management at The Blue Heron Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Blue Heron Beach Resort

Address: 13428 Blue Heron Beach Drive, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Romantic Hotel in Orlando
#53 Family Hotel in Orlando
#96 Business Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Blue Heron Beach Resort 3.5*
Number of rooms: 280
Official Description (provided by the hotel):
The Blue Heron Beach Resort, a lakefront resort featuring one- and two-bedroom, condominium-style suites is just one mile from the entrance to the Walt Disney World and located just off Interstate 4 at exit 68. In addition to our immediate proximity to Disney World, we are also just four miles from SeaWorld and their new water park, Aquatica. Universal Studios and Islands of Adventure are eight short miles north on Interstate 4. The Premium Outlet Mall, just one mile from our front door offers discounted merchandise from some of the world’s most recognizable names. We are in the midst of Lake Buena Vista, the primary tourist area where you’ll find hundreds of restaurants, shops and entertainment venues.The Blue Heron Beach Resort offers one- and two-bedroom suites with living room and patio overlooking the resort pools and Lake Bryan. Each suite also has a full kitchen, dining area and two full baths. In-suite amenities include flat screen TVs with DVD players, high speed internet, washer and dryer and Jacuzzi-jetted tub in the master bath. Resort amenities include two heated pools, a kid’s pool, an outdoor hot tub, fitness center, game room, access to the miniature golf course adjacent to the hotel, and water sports available from our own docks on Lake Bryan. Services include a complimentary shuttle to the major theme parks. Parking is free. Our full service concierge can help you with car rental, attraction tickets and/or restaurant reservations. ... more   less 
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Also Known As:
Blue Heron Beach Hotel Orlando

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