I always read up reviews extensively before making a decision to stay at a non-branded-large-chain hotel or resort. As we were staying in Orlando for 7 nights and we were travelling with a toddler, we wanted a place which came with a kitchen, washer and dryer for the convenience. Blue Heron seemed to meet our requirements based on the reviews here. Its affordable pricing and location made it a good compromise from the more luxurious accommodation types we are used to staying in .
After an 8-hour drive, we were just glad to finally arrive at the resort. Check-in was quick and efficient and we were up in the unit in no time. We did, however, end up being locked out of the apartment on the first night due to faulty keys. It didn’t happen again for the rest of our stay since we were careful to keep the keys in the paper sleeve provided after that. Being Spring Break week, traffic was horrendous but we were mentally prepared for it.
Our unit was in Tower 2, Room 1405, a one-bedroom unit. Location of the master bedroom was less than ideal as it was right along the corridor and main door of the unit - noisy. This is followed by a long corridor where the 2nd bathroom was and opposite it, the double-decker bunk beds were tucked into a hole in the wall. This was really not a good location, it was dark and felt dirty. The room then opened up into the kitchen and living room, which felt spacious and relatively clean.
As the main purpose of our trip to Orlando was to visit the Disney and Universal theme parks, we were only in the apartment at night to sleep. We didn’t use any of the services..
During the week, I woke up on two different mornings with a couple of bites on my left arm and forehead. I assumed they were mosquito bites and thought nothing of them until the very last night of our stay because the itch wasn’t going away. We suspected that there might have been bugs in the master bedroom, so I decided to sleep in the hallway on the lower bunk bed instead. BIG MISTAKE. By the end of our 9-hour drive home, my entire body was covered in huge red welts and the itch was unbearable. My neck, chest, face, arms, legs and middle torso were covered in over 200 bites. These were confirmed to be bed bug bites by the doctor I saw the next day.
I informed the owner of the apartment, who then informed the resort’s management. They were quick to get in touch with me to follow up. A week later, the resort did confirm that they found ONE bed bug in the apartment, although the number of bites on me couldn't have been the work of just one bug.
Perhaps I am one of the unlucky few that had to battle with the reaction from the extensive bites for such a long time even till today. Multiple visits to the doctor and dermatologist, thousands worth in medication and injections, have still not been able to treat my bites and scars fully.
Needless to say, I do not recommend staying here, unless you are prepared to take the risk of getting bitten by bed bugs, and carrying them home with you (which thankfully did not happen to us).
- Official Description (provided by the hotel):
- The Blue Heron Beach Resort, a lakefront resort featuring one- and two-bedroom, condominium-style suites is just one mile from the entrance to the Walt Disney World and located just off Interstate 4 at exit 68. In addition to our immediate proximity to Disney World, we are also just four miles from SeaWorld and their new water park, Aquatica. Universal Studios and Islands of Adventure are eight short miles north on Interstate 4. The Premium Outlet Mall, just one mile from our front door offers discounted merchandise from some of the world’s most recognizable names. We are in the midst of Lake Buena Vista, the primary tourist area where you’ll find hundreds of restaurants, shops and entertainment venues.The Blue Heron Beach Resort offers one- and two-bedroom suites with living room and patio overlooking the resort pools and Lake Bryan. Each suite also has a full kitchen, dining area and two full baths. In-suite amenities include flat screen TVs with DVD players, high speed internet, washer and dryer and Jacuzzi-jetted tub in the master bath. Resort amenities include two heated pools, a kid’s pool, an outdoor hot tub, fitness center, game room, access to the miniature golf course adjacent to the hotel, and water sports available from our own docks on Lake Bryan. Services include a complimentary shuttle to the major theme parks. Parking is free. Our full service concierge can help you with car rental, attraction tickets and/or restaurant reservations. ... more less
- Reservation Options:
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- Also Known As:
- Blue Heron Beach Hotel Orlando