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“Should not call this Italian food” 1 of 5 stars
Review of Ciao Italia Ristorante

Ciao Italia Ristorante
6149 Westwood Blvd, Orlando, FL 32821-8083
407-354-0770
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Ranked #388 of 3,000 Restaurants in Orlando
Certificate of Excellence 2014
Price range: $5 - $30
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Restaurant details
Good for: Special occasions
Dining options: Dinner, Dessert, Delivery, Late Night, Reservations, Takeout
Description: At Ciao Italia Ristorante you will always be greeted by one of the family members on any given night! Since 1991 Ciao Italia Ristorante, founded by Antonio and Josephine Navarra, has been Orlando finest Italian restaurant The family has established they roots in to the restaurant industry for the last 23 years making Ciao Italia one of the oldest restaurant on the International drive area, and they are dedicated to maintaining the best quality food, impeccable service and attention to every detailSo when do go come in, look forward to sit back, have a good glass of wine and enjoy the Italian ambiance as the family and staff looks upon your every need, and let the Chefs Antonio, share his culinary delights with you!
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Should not call this Italian food”
1 of 5 stars Reviewed September 3, 2013

My family went there on a Friday night at 7:30. We were greeted by a tall body builder whose shirt was two sizes too small. The restaurant was empty one and a comment to the waiter prompted a half-assed remark, that it was early and more reservations were coming in later. That should have sent us packing. Two other family's arrived later but that was it when we left at 9pm. Anyone calling this food real Italian or great needs a reality check. I have had better Italian food at the Macroni Grill. Bread was ok, Cesar salad was great, but it ended there. Two orders of Rigatoni alla vodka with sausage and an order of chicken Marsala was awful. The vodka sauce looked like ketchup was mixed with heavy cream. No flavor at all no indication that it was even made with tomato sauce. The chicken Marsala was dry overcooked and probably frozen.

Don't waste your time or money.

  • Visited August 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 1 of 5 stars Food
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321 reviews from our community

Visitor rating
    171
    77
    28
    21
    24
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Senior Contributor
42 reviews 42 reviews
28 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
40 helpful votes 40 helpful votes
“Hidden gem best place around!!!”
5 of 5 stars Reviewed August 19, 2013 via mobile

The food is great the place is hidden but worth finding. Little family itialian place like in little Italy NY food is great!!! Will always come back here

  • Visited August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida, United States
Senior Contributor
32 reviews 32 reviews
19 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“Excellent "Real" Italian meal”
4 of 5 stars Reviewed August 3, 2013

I'm looking forward to dining again at Ciao Italia, especially when it relocates to the heart of international drive in Nov 2013. The food was excellent! Italian food they way we enjoy it in the Northeast part of the USA. Quality ingredients, well seasoned and prepared, the food was a real treat. My veal was tender and my husband's seafood was fresh and delicious. Even the bread that came with the meal made us think of 'back home'. It was a crunchy crust, soft in the middle, hearty peasant bread that you don't usually find outside the NY metro area.

Two reasons we didn't rate it a 5. First was our server. While giving the appearance of being pleasant and professional, there was an underlying attitude that was condescending and pompous and he was not overly attentive to our table. If it weren't for the Hostess (an owner) working the room and attending to guests, we would have been disappointed with the service. The second reason was because of some of the prices. We were told the 'specials' for the evening. I ordered an appetizer special and my husband ordered an entree special. Since we had seen the menu and the prices, we were shocked when we reviewed the bill and saw the cost of the specials. Of course you expect a slightly higher price on the specials then the menu. However, these were priced 30% higher then our guesstimate, and we are seasoned restaurant patrons. Stick to the menu. If our waiter wasn't so condescending, had been more attentive to our table and the prices of the specials more in line with the menu prices I would have given the restaurant a 5. The food was outstanding and the owners warm and charming.
I'm sure when it relocates after being in the same location for 22 years, we'll be able to enjoy updated decor with outstanding meals from welcoming owners. So glad we finally found a great 'real' Italian restaurant here in Orlando.

  • Visited August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 5 of 5 stars Food
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Jersey, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Great food.”
4 of 5 stars Reviewed July 27, 2013

This place may not look much on the outside but food and service inside is great.A family business.All food nice and fresh and comes with bread.The decor needs updating,but found out they are moving to a new location in the near future.All staff very friendly,relaxing place.Can have take away also.

Visited July 2013
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Knoxville
Senior Contributor
48 reviews 48 reviews
36 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
“Not great”
4 of 5 stars Reviewed July 25, 2013 via mobile

This place was a surprise based on the outside. It was very nice inside and the service was good. My husband seemed to enjoy his entree but my lasagna was a mess. I thought I would play it safe with something that can't be bad at an Italian restaurant but I was wrong.

  • Visited July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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