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“Upscale resort and prices to match” 3 of 5 stars
Review of Rosen Shingle Creek

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Rosen Shingle Creek
4.0 of 5 Resort   |   9939 Universal Boulevard, Orlando, FL 32819   |  
Hotel amenities
Ranked #34 of 328 hotels in Orlando
West Tennessee
Top Contributor
59 reviews 59 reviews
42 hotel reviews
Reviews in 35 cities Reviews in 35 cities
22 helpful votes 22 helpful votes
“Upscale resort and prices to match”
3 of 5 stars Reviewed December 2, 2013

Attended a convention at the resort. The accommodations are very nice and upscale. The staff was very nice and seeing as how I was not paying for it, I enjoyed it..but...if I was paying, I would have to go someplace else. Internet access was not free and way over priced...parking was $16 a day in a lot that was easily 300-400 yards from resort, several restaurants on site but the prices!! Like going to the movies and getting gouged by concessions, they got ya because there is NOTHING around except a Publix supermarket 1/2 mile down driveway...I made the walk because I refused to pay what they were asking at the hotel....Oh yes, its nice, but not for regular folks like me.

  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review, December 4, 2013
I’m sorry, TBIColumbo1 about the prices of some of the options on property. I am happy that you were able to have other options.

Although our hotel is secluded, within the next couple of years I’m sure we will not be.

We hope you come back soon. Have a great day and pleasant holiday season.

Thanks for staying!

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (517)
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English first
Fort Lauderdale, Florida
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 2, 2013

Hotel is huge, it has a lot of adjoining conference space, which is great if you are attending a conference, wedding, or ceremony that is happening in the same complex. Rooms are clean and well taken care of. The lobby and common areas are also very nice. Amenities, amenities, amenities are great, huge swimming pools, tennis courts, and nearby golf and trails.

They have plenty of parking space, but decide to charge you for it, which I don't get. Charging for parking is like price gouging all the people visiting...they basically have no choice but to pay for it, and there are no alternatives. I suppose you could park in the Publix across the street, but you'd have to walk approximately 1.4 miles to the hotel, since the hotel is so far inside the complex. -2 stars for that.

Room Tip: The usual, high floors, away from elevators.
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  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review, December 4, 2013
Thanks for the kind words, Mohsan H.

We appreciate you and your review. I am sorry about the parking charges. Because we have such a large convention center we do charge for parking.

We hope you come back. I want to add 2 stars to your next review so please reach out to me personally the next time your travel needs bring you to Orlando.

Safe travels.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dunfermline
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 29, 2013

Treated ourselves to the buffet thanksgiving meal at cafe Osceola at this hotel. We were not staying there but recommended by homewood suites. Thought at first a bit pricey but this included a massive buffet and unlimited champagne or mimosas. Food was amazing as was the free flowing champagne. Our server angela was brilliant and never was too intrusive. Would definitely recommend

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review, December 4, 2013
I’m so jealous, Kathleen g-

I’ve worked here for 7 years and I haven’t had the chance to experience the Thanksgiving buffet yet!

Thank you for the kind words. We hope to see you next year. Book quickly, it sells out fast!

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2013

My husband and I have just returned from holiday staying at this hotel, beautiful hotel, pleasant and attentive helpful staff. We played golf and made use of the tennis and on site pools and restaurants, the golf facilities and staff were second to none. We will definately use this hotel again. We both couldn't understand the comments regardng the 'car park' being far from the hotel, a short walk if that and, on a day it rained we were provided transport to our car.

Room Tip: Rooms overlooking the pools and golf corse have the best views
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review, November 28, 2013
Wow, chaps9499! Thank you so much for the amazing review!

We appreciate it so much. Hopefully we will be able to have you back soon.

Happy Holidays to you and your family.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 25, 2013

My husband and I stayed for a long weekend in October. All the staff we encountered were very friendly and helpful. I think we ate or drank at all of the on-site restaurants, and everything was very tasty. We had a lovely corner room, which was very clean and quite modern, with a huge bed. Would happily recommend to anyone.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review, November 28, 2013
The hotel does have some tasty treats, Judith B! Thanks for sharing this with us.

What was your favorite restaurant? I’m sure it is too difficult to choose.

Hope to see you again soon. Safe travels in the future.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2013 via mobile

I was pleasantly surprised at how nicely this mega hotel showcased the real Florida. It is designed and decorated like resorts from the Old Florida boom times but on an enormous scale. This hotel is beyond grand but the service was very warm and friendly.

  • Stayed November 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review, November 28, 2013
The hotel is huge, Maryswood… believe me, we walk it every day!

Thanks for the friendly review and the awesomely kind words you said about us.

Please visit us again soon. Tampa is only an hour away!

Thanks again,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 25, 2013

Had a great time at convention and was able to enjoy some R n R poolside and at the cabana. A beautiful resort and place to gather. Service and food was top-notch! Definitely would recommend! xoxoxo really enjoyed gathering in all the spacious rooms and gathering spaces. Great trip!

Room Tip: Spas was very peaceful and accommodating! I did not want to leave!
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review, November 28, 2013
So kind of you smoorman….thank you very much.

Although Charlotte has a beautiful uptown, we hope you come to our town again soon.

Please let me know if there is ever anything I can do for you in the future.

Thanks again,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rosen Shingle Creek

Address: 9939 Universal Boulevard, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Orlando
#9 Spa Hotel in Orlando
#11 Luxury Hotel in Orlando
#22 Romantic Hotel in Orlando
#29 Business Hotel in Orlando
#34 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rosen Shingle Creek 4*
Official Description (provided by the hotel):
Rosen Shingle Creek proudly presents a combination of 1,500 luxury guestrooms and suites that are functional and classically styled with soothing earth tones and sumptuous bedding. Most guestrooms feature views of our beautiful manicured gardens, pools, and Shingle golf course. Our alluring suites, ranging from expansive hospitality parlors to the 1,744-square-foot presidential suites provide the perfect atmosphere for intimate gatherings. ... more   less 
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Also Known As:
Rosen Shingle Creek Hotel Orlando
Rosen Shingle Creek Orlando
Shingle Creek Resort
Rosen Shingle Creek Resort

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