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Rosen Shingle Creek: Traveler Reviews

4.0 of 5
9939 Universal Boulevard, Orlando, FL 32819
Hotel amenities
Rosen Shingle Creek
Ranked #62 of 328 hotels in Orlando
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1,375 reviews from our community

Traveler rating
    661
    437
    162
    72
    43
See reviews for
Families
313
 
Couples
343
 
Solo
69
 
Business
512
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Good but not wow”
4 of 5 stars Reviewed February 17, 2013 via mobile

Restaurant options are average, rooms are borderline outdated but the facility is clean and the staff is friendly and helpful. If you get the chance to go for a conference or convention it's worth the trip but don't plan your Orlando vacation around this location. Not very kid friendly but overall fairly enjoyable.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
See 4 more reviews by Lkander for Orlando
Ask Lkander about Rosen Shingle Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review
February 18, 2013
I'm really sorry to hear that you were not 100% happy with your most recent stay, Lkander.

If there is anything I can do to have you visit us again in the future, please let me know.

Thank you,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels and Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
west midlands
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“family holiday”
4 of 5 stars Reviewed February 15, 2013

Rooms spacious and clean,staff were helpful, pools were amazing,booked this room while travelling around florida,excellent value for money,a few of us stayed for two nights would definately stay again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Wendy D about Rosen Shingle Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review
February 18, 2013
We are pleased to read about your family holiday stay, Wendy D!

Thanks for sharing and the kind words. Please never hesitate to reach out to me if I can be of any assistance.

Thank you for choosing Rosen Shingle Creek.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels and Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com
We are pleased to read about your family holiday stay, Wendy D!

Thanks for sharing and the kind words. Please never hesitate to reach out to me if i can be of any assistance.

Thank you for choosing Rosen Shingle Creek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
“Comfortable, roomy, but unremarkable”
4 of 5 stars Reviewed February 15, 2013

The Rosen Shingle Creek is like many Orlando-area resorts. It's comfortable, spacious, has all of the amenities, plenty of restaurants, and pretty much will fit the bill for either leisure or business. I was here for a conference, and the meetings rooms are large, audio-video services were good, and the hotel staff was quite attentive. The decor is getting a bit weathered, but ultimately the hotel is well-kept. Furniture in the rooms is composed of some odd heavy-looking wooden pieces. Ultimately, the hotel will serve your needs. It doesn't have much of an individual personality or specific charm - but it's a fine place to stay for business or pleasure.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask morr316 about Rosen Shingle Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review
February 18, 2013
Amazingly kind words, morr316!

Thank you very much for your review of the property.

Please feel free to reach out to me if your travel destinations point towards Orlando in the future.

Thank you,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels and Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com
Amazingly kind words, morr316!

Thank you very much for your review of the property.

Please feel free to reach out to me if your travel destinations point towards Orlando in the future.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
“My favorite hotel on a convetion trip.”
4 of 5 stars Reviewed February 14, 2013

The Staff is fantastic, wonderful greetings and help on the drive, pleasent and quick check in, even when it was busy. The lobby is beautiful and has a couple of bars & restaurnts, a large coffee house, and a gift shop with everything you need. The room was up to date, very clean, and comfortable. Ask for rooms 5400 -02-04-06-08-10-12-14 They are easy to get to from the main lobby with the quickest elevators I have ebver seen! These rooms also have Great Golf Course Views. I thought that this hotel although too far to walk to the convention center, the transportation set up was great. I never waited more than 2 minutes for a cab or town car. If you are traveling on a convetion, the buses are very easy to get too. The gym downstairs is also up to date and very clean with lot's of machines.

Room Tip: Ask for a Golf Course View. Main Lobby elevator access.
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask DJCJR_11 about Rosen Shingle Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review
February 26, 2013
We love hearing from our frequent guests, DJCJR_11

I hope to meet you next time you are in the area. Let me know if you need help with reservations in the future.

Thank you very much,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels and Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Rosen Shingle Creek is great for business meetings”
5 of 5 stars Reviewed February 13, 2013

I recently stayed at Rosen Shingle Creek for a conference and it was a great hotel for such an event. It has a nice degree of luxury for reasonable room prices. The convention facilities are good with a staff that runs everything efficiently. Great food both from catering and in the restaurants. And very personable staff throughout the hotel. A bar by the pool for down time from the conference works nicely in the warm weather (especially when it's snowing back home) and the golf course was an added bonus to get out and conduct some business. Very solid, all around hotel and conference experience.

Banari, the sushi restaurant, was very good. Tobias Flats had terrific food, most notably the steak flatbread sandwich and the white bean chili. Latch, the bartender at Headwaters Lounge had a great personality and was a lot of fun.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask BlueNumber2 about Rosen Shingle Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review
February 18, 2013
My favorite item on the menu at Tobias is the White Bean Chili, BlueNumber2!

I'm so happy to hear that you enjoyed your stay and I will make sure that Latch gets the recognition that he deserves for his great work.

Please visit us again soon.

Thanks,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels and Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com
My favorite item on the menu at Tobias is the White Bean Chili, BlueNumber2!

I'm so happy to hear that you enjoyed your stay and I will make sure that Latch gets the recognition that he deserves for his great work.

Please visit us again soon.

Thanks,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Rosen Shingle Creek

Also Known As:
Rosen Shingle Creek Hotel Orlando
Rosen Shingle Creek Hotel
Rosen Shingle Creek Orlando
Shingle Creek Resort
Rosen Shingle Creek Resort
Address: 9939 Universal Boulevard, Orlando, FL 32819
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Romantic Hotels in Orlando
#22 Luxury Hotels in Orlando
#32 Business Hotels in Orlando
#34 Family Hotels in Orlando
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Rosen Shingle Creek proudly presents a combination of 1,500 luxury guestrooms and suites that are functional and classically styled with soothing earth tones and sumptuous bedding. Most guestrooms feature views of our beautiful manicured gardens, pools, and Shingle golf course. Our alluring suites, ranging from expansive hospitality parlors to the 1,744-square-foot presidential suites provide the perfect atmosphere for intimate gatherings. ... more   less 
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Rosen Shingle Creek
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