I have to say I was a little wary after reading some reviews on here but after contacting Trish through email I begun to feel a lot more positive; she was a gods send, answering all questions, ensuring we had the best stay possible - for anyone who's questioning staying here, contact her!
The hotel its self is great, we're (we check out in 2 hours) in building 5, 14th floor meaning we get to watch the fireworks each night from Disney - its not an amazing view purely due to the distance but its good enough for the kids & thats what matters.
The shuttles were fine, only once did one run late due to thanks giving day traffic but thats to be expected. The hotel shop is a little expensive but typical hotel prices nothing you wouldn't find any where else.
The outlet is small but I found some brilliant deals in the Nike, Hilfiger & GAP shop to do have a look. The one day we went shopping I brought 2 pairs of Nike trainers (1 for me & 1 for my son), a GAP hoodie for my daughter & a Tommy Hilfiger thick winter coat (for my son, perfect for English winters) all at unbelievable prices - when translated into pounds it worked out to only be £80 for all of it!! & none of was last seasons items or things nobody wanted.
Could the hotel improve? Yes & no. Overall they're doing a brilliant job with things, but I do feel the Wifi could be improved & that an extra night time shuttle from Disney should be added, we found that 6:20pm meant we didnt get much done but 10:30pm was too late & cold (in Nov) for small kids, one about 7/8pm would of been ideal.
Would I come back? Yes in a flash!
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