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“Excellent Hotel !!!!!!!” 5 of 5 stars
Review of Knights Inn Orlando

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Knights Inn Orlando
1.5 of 5 Hotel   |   5870 S Orange Blossom Trail, FL Tpke Exit 254/B-Line Exit 4, Orlando, FL 32839   |  
Hotel amenities
Ranked #302 of 326 Hotels in Orlando
Christiansted, St. Croix
1 review
“Excellent Hotel !!!!!!!”
5 of 5 stars Reviewed December 17, 2012

My stay at the Knights Inn was a wonderful experience. The staff was friendly and made me feel right at home the moment I got there. They answered any and all my questions and catered to my every needs. The lobby was clean and if there was any problem, Mr. Lewis Belle was there to handle it in a timely manner. I would recommend this fine hotel to all my friends and family that is visiting Orlando area.
My thanks to the staff and management of Knights Inn,
for making my stay a memorable one.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AjalManagement, General Manager at Knights Inn Orlando, responded to this review, February 26, 2013
Thank you so much for your comment. We always try to surprise our guests with the level of service, cleanliness, and value that we provide. We will always work to give each guest a spotless room & lots of amenities and services such as our free wi-fi, mivrowaves & mini-fridges, complimentary coffee to start your day off right. Thank you again!

Lewis Belle
General Manager
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59 reviews from our community

Traveler rating
    24
    11
    4
    4
    16
See reviews for
13
4
9
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Orlando, Florida
2 reviews
5 of 5 stars Reviewed November 6, 2012

After a few weeks of peace and quite, loving the friendly staff, the first hotel with no bugs inside or out.The experience staying here has been wonderful. Can walk to eat or cook in room. I have to say any one that ask me. I would recommend this hotel.

Room Tip: Rooms on west side are quieter!
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AjalManagement, General Manager at Knights Inn Orlando, responded to this review, February 26, 2013
Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future

Lewis Belle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dalton
1 review
1 of 5 stars Reviewed November 4, 2012 via mobile

Dont bother with this dump. Toilet didnt work, sink was stopped up, hotel staff was RUDE. Greedy with the "breakfast". They said only two could eat when I reserved for 4, not really a breakfast at all, it was only a muffin. Greedy with towels/wash cloths as well. Everything about this hotel was terrible, but I guess you get what you pay for.

  • Stayed November 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AjalManagement, General Manager at Knights Inn Orlando, responded to this review, February 26, 2013
I would like to provide you with a discount during your next stay. When calling to make the reservation, please ask for me and I will personally assist you. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 407 859 5410
Lewis Belle
General Manager
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Allegany
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 17, 2012

Checked into the hotel and when opening the sheets in the bed, found a live roach roaming between the sheets. The hotel night clerk was very understanding and immediately refunded our payment and checked us out. I would not recommend this hotel, even given the low price.

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AjalManagement, General Manager at Knights Inn Orlando, responded to this review, February 26, 2013
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

If I can provide any assistance, don't hesitate to contact me directly at 407 859 5410

Lewis Belle General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama City, Florida
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 26, 2012

I was booked into this hotel by the group leader of the group I was carrying to Orlando. I got to the hotel a little after 11:30pm and firstly could not get my bus into the hotel parking lot because it was too narrow. Second, there were two girls working the street right outside the hotel. Thirdly, when I finally got to the front office I was forced to speak to the woman working there through a tiny hole in the window. I could not understand a word she said. Fourthly, I asked where I could park my bus and she said the lot was full so she didn't know. Fifth, the whole place was filthy on the outside with trash everywhere.

I finally gave up and told her to cancel my reservation as I was not prepared to go and park my bus somewhere else and walk back to the hotel through the local area. I would rather argue for a refund with hotels.com than put up with this.

I know sometimes that hotels can't be responsible for the area, but this place should be avoided at all costs if you expect service and cleanliness and a safe environment for your family.

I finally checked into the Days Inn down the road at 12:30am. It had plenty of parking and an ARMED security guard patrolling the site, but at least the check-in was friendly, helpful and courteous.

  • Stayed July 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AjalManagement, General Manager at Knights Inn Orlando, responded to this review, February 26, 2013
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, don't hesitate to contact me directly at 407 859 5410.

Lewis Belle General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santiago, Chile
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 1, 2012

We decided to stay for a night on APR/12ecause it was close to shops and the airport. We checked in, everything looked normal, nothing fancy, nothing terrible at that point. We slept the afternoon and went out for shopping and dinner. When we came back our worst nightmare begun, the room was full of roaches, we saw roaches everywere. Roches over the bed, roaches running over my newborn son clothes, in our bags. We went to the desk and complined about it, the desk boy, did not gave us any solution at all. He made a phone call and after that told us that they were unable to put us on any other hotel. We checked out and request a refund (it's been 18 days and we still haven't got our money back) and left trying to find a room at almost midnite with our newborn boy. Please, stay out of here, as far as you can

  • Stayed April 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AjalManagement, General Manager at Knights Inn Orlando, responded to this review, May 25, 2012
First off let me start by saying I'm Sorry we failed to meet your expectations. As the new manager of the Knights Inn we are 100% committed to providing a clean comfortable room. We have since taken many steps to insure this problem never happens again. If there is anything i can do for you please contact me directly at 407-859-5410. Lewis Belle GM
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Kanata, Canada
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 11, 2012

We had read the reviews for this hotel but thought we'd give it a chance, particularly since much of Orlando seemed to be booked up when we were seeking a place to stay.
Both my husband and I were very impressed with the hotel's condition and cleanliness. The hotel seemed above par given the non-tourist location.
The staff were extremely helpful and friendly. We got the impression that they are under new management and working hard to gain and keep clientelle.
We would have stayed an extra day but the hotel was booked up!

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AjalManagement, General Manager at Knights Inn Orlando, responded to this review, May 25, 2012
Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future

Lewis Belle
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Knights Inn Orlando

Address: 5870 S Orange Blossom Trail, FL Tpke Exit 254/B-Line Exit 4, Orlando, FL 32839
Location: United States > Florida > Central Florida > Orlando
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #302 of 326 Hotels in Orlando
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Knights Inn Orlando 1.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Knights Inn Orlando Hotel Orlando
Orlando Knights Inn

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