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“Excellent for a breakfast place” 5 of 5 stars
Review of First Watch

First Watch
7500 W Sand Lake Rd, Orlando, FL 32819-5110 (Doctor Phillips)
407363-5622
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Ranked #63 of 3,263 Restaurants in Orlando
Certificate of Excellence 2014
Price range: $0 - $10
Cuisines: American, Coffee Shop, Diner, Healthy
More restaurant details
Restaurant details
Good for: Dining on a budget, Families with children
Dining options: Breakfast, Lunch
Neighborhood: Doctor Phillips
Description: Voted Best Brunch in Orlando Magazine for the 4th consecutive year, First Watch specializes in delicious creations freshly-prepared to order. Their fresh, award-winning Breakfast, Brunch and Lunch dishes are made using only the best ingredients without the use of heat lamps or deep fryers. The best part is their creative menu features traditional favorites like omelets, pancakes, salads and sandwiches.
Newton, MA
Top Contributor
181 reviews 181 reviews
83 restaurant reviews
Reviews in 64 cities Reviews in 64 cities
108 helpful votes 108 helpful votes
“Excellent for a breakfast place”
5 of 5 stars Reviewed January 20, 2014

We have eaten at the First Watch in Columbus, OH a number of times and found it to be a great place for breakfast. Many interesting combinations at reasonable prices. Menu is the same. Quality is consistent. Service is very good. Ordered ice tea. Just as I was finishing one glass the server brought a fresh one. Overall a very well run chain with good value.

  • Visited January 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica R, Guest Relations Manager at First Watch, responded to this review, January 21, 2014
Mark S - Regardless of the location, it is wonderful to hear you consistently experience fantastic food and service when you're dining at First Watch. Thank you for all your visits!

Jessica, First Watch Customer Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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237 reviews from our community

Visitor rating
    137
    74
    18
    7
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Orlando, Florida
Top Contributor
58 reviews 58 reviews
40 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“Coffee issue”
3 of 5 stars Reviewed January 19, 2014

Two people in party... One orders coffee and receives entire pot which we were not expecting ( new customers) and could not be finished by one person... Second person's cup was removed from table so she could not share coffee..this seems rather petty practice...at $2 plus for pot why couldn't it be shared without paying a second price and receiving another whole pot of coffee? When leaving, we questioned a manager about this and he said servers are trained to remove all unnecessary items to keep table clear of clutter..No, I think it is a childish way of punishing a customer for not ordering/paying for a second entire pot of coffee...silly thing to make a customer feel uncomfortable

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica R, Guest Relations Manager at First Watch, responded to this review, January 21, 2014
Thank you for coming by and sharing your feedback. It is never our intention to make our guests feel uncomfortable. To explain our thinking a bit more, our servers are trained to fill the pot to varying levels based upon how many people at the table are having coffee to minimize waste. We charge one price “per customer” (not per pot) which we feel delivers the best value to you – the customer. We feel the benefit to the customer is never having to wait on a server for a refill. It’s piping hot in a pot right at your table. That said, we are very sorry our coffee policy made you uncomfortable and we will take your feelings very serious and share them with the team.

Jessica, First Watch Customer Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandler, Arizona, United States
2 reviews
“Love the healthy menu”
5 of 5 stars Reviewed January 15, 2014

Recently I changed my diet to be more health conscious as I travel 40 weeks out of the year. Finding actually healthy meals on the road that are reasonably priced can be challenging. First Watch has a really good selection of options, friendly staff and super reasonable prices.

  • Visited January 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica R, Guest Relations Manager at First Watch, responded to this review, January 18, 2014
Ernie H - We are thrilled you have found wonderful service and healthy, tasty food with us at First Watch! Especially since you travel so much, it's great to know we can satisfy your need for an affordable and healthy meal. We look forward to seeing you again soon and safe travels!

Jessica, First Watch Customer Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Senior Contributor
32 reviews 32 reviews
25 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“Found Bugs in Salad”
2 of 5 stars Reviewed January 13, 2014

I was so looking forward to this place opening and when I first ate here everything was quite wonderful. My second experience was such a disappointment. I order a sandwich with a side salad. I found a bug in my salad, put it in a white napkin, and brought it to my servers attention. I could not eat anything else after finding the bug. I tipped the server and left.

  • Visited November 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica R, Guest Relations Manager at First Watch, responded to this review, January 15, 2014
Disatisfied50 - Especially after a great first visit, we are very sorry this is the second experience you had with us. The issue you describe here in no way represents the high standards we hold ourselves to and will be immediately addressed. We appreciate you reaching out and we will take your review very serious.

Jessica, First Watch Customer Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
322 reviews 322 reviews
105 restaurant reviews
Reviews in 152 cities Reviews in 152 cities
180 helpful votes 180 helpful votes
“A Truly Different Meal”
5 of 5 stars Reviewed January 13, 2014

The menu for First Watch is filled with healthy and delicious choices. It serves breakfast, brunch, and lunch only (no dinner). There are several choices to include avocado with your meal. They provide free WiFi and the morning newspaper to encourage you to linger. There is usually a 15to 20 minute wait because they are so busy (or people are lingering?). Absolutely worth the stop. The prices are reasonable, too.

  • Visited January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica R, Guest Relations Manager at First Watch, responded to this review, January 15, 2014
Melodycthomas - Wonderful to hear how much you enjoy all of our breakfast, brunch and lunch options. Thank you for coming in and we hope to see you back for another leisurely meal soon!

Jessica, First Watch Customer Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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