I'm sure the perspective on this resort varies depending on whether you visit for a timeshare presentation and preview or wehther you are visiting as a timeshare owner. The visits to the nearby welcome center, check-in and presentation are very corny. The intake staff is very disinterested, and I wondered how they distinguished between timeshare presentees and those staying there as guests. The resort is very well-manicured, clean and modern (despite ongoing construction of a spa and fitness center). The housekeeping and general staff are average. Our two-bedroom unit was very impressive, nicely furnished and equipped and comfortable. The downsides: thin walls, strange odors coming through vents (we had to change rooms), the jacuzzi tubs are very loud, hot water for showers is very unpreditable. Two out of 5 showers were cold. The two pool areas are great and there are a couple of kids activity supervisors who try really hard. The resort needs a better equpped convenience-type store for forgotten necessities, juice, water, hygiene products, etc.