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“Nice stay” 4 of 5 stars
Review of Wyndham Bonnet Creek Resort

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Wyndham Bonnet Creek Resort
3.5 of 5 Resort   |   9560 Via Encinas, Orlando, FL 32830 (Formerly Fairfield Bonnet Creek)   |  
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Ranked #94 of 327 Hotels in Orlando
GreenLeadersSilver level
Frisco, Texas
Top Contributor
59 reviews 59 reviews
27 hotel reviews
Reviews in 38 cities Reviews in 38 cities
50 helpful votes 50 helpful votes
“Nice stay”
4 of 5 stars Reviewed June 24, 2013

Had a great stay with Bonnet Creek. We stayed in Tower 5's Presidential Suite, had to reserve it a year in advance but was a nice stay. The furnishings were a tad old, but was clean and well stocked. We liked the pool area! 4 pools, 2 with water slides - a great time for the kids. Check-out is rather early, but if you work it right you can load your car, grab a swim bag and enjoy the pools. There are plenty of restrooms to change, even a pizza shack that smelled really good!

Room Tip: If you are looking to reserve one of the Presidential Suites, I heard Tower 6 had the best and most...
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2,126 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (653)
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English first
Plainfield, Illinois
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 24, 2013

Worst bed I ever slept in my life floors in room was not clean smelled really bad I didn't complain because they told me I couldn't get a refund it was Irreversible and that it wouldn't do any good the staff was not knowledgeable about the little thing and certainly not friendly,

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
colorado
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 23, 2013

The resort has all of the amenities that are depicted, however we had several problems. Our initial room overlooked the parking lot and trash receptacles. And along with it, we had live cockroaches. It took over 20 min for someone to attend to my initial call, and their solution was to spray the room and have us continue to reside in it. Needless to say, we requested a room AND building change - one that did NOT overlook the trash. It was fulfilled. In addition, we requested an extra blanket one evening and waited, after 4 hours and several subsequent calls, for the blanket to finally be delivered. This same scenario was repeated several days later when we requested fresh towels. When I placed the secondary call, I was told that they "encourage residents to wash their own." Also be aware that the $5 per day per person shuttle only runs until 7 pm. Plan on renting a car and parking at Disney. So, buyer beware. The rest of the complex is indeed beautiful and the restaurants and pools are very nice, but I will NOT be returning. Between the lack of response to the residents and the cockroaches, this is NOT the luxurious resort that is purported.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marietta, GA
Top Contributor
66 reviews 66 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed June 23, 2013

If you understand the premise of this resort--all time share condos, and not a hotel then you will be pleased. There is no maid service, you strip your own beds/take out trash at the end of the stay, no free transport to Disney, not a high level of customer service as you might see with Disney, etc.. We stayed in building 6 in a 2bedroom condo. There is a pull out couch in the living area but was deemed extremely uncomfortable by those who attempted to use it. This is a newer building so overall the condo was nice, but the cleaning was not up to my standard. Just a little more time on vacuuming, sweeping and wiping down services would have improved the situation--but nothing gross like mold, bugs, etc. The lazy river near the pirate pool was nice, lots of shade, relaxing. My sons enjoyed using the billiard table and mini golf. The kitchen in the unit is well-equipped. Parking was free and not a problem. Location is ideal and cost was very affordable compared to comparable accommodations in the area. We did not try out any of the restaurants on the property.

Room Tip: You can request views facing fireworks.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WI
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 22, 2013

Wyndham will try to sell you this timeshare as a "5 star" resort. It is NOT a 5 star resort. Had to call to get toilet paper and extra garbage bags. We asked for Dish soap and we were told to buy some in their market.... hmmm we decided to leave the dirty dishes for housekeeping. We were told that the resorts were remodeled every 5 years, this can't be true, this place shows lots of wear. shuttle service over priced to Disney parks, and inconvenient return times. small pools. sales presentation flat out lied to us about some of the perks and couldn't provide documentation without a payment in their hand. You are better off purchasing a week or days from a current owner, than buying an ownership yourself. Check in was a circus, concierge desk rude, phone kept ringing-no one there-then we magically have a "pre-recorded voicemail" . Good = it's a nice sized condo, bigger than a hotel room. Nicest person at resort was the lady working in the Market shop.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sachse, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2013

We stayed at the Wyndham Bonnet Creek June 9th-16th of 2013 and really enjoyed our stay. It is a great non-Disney Resort but is on Disney property so it’s a short 5-10 min drive to Disney parks and about 20 to Universal. My in-laws are owners and we had 2-2bed 2 bath condos in Tower 2. Both rooms were very clean and comfortable and well-stocked. The only thing missing in our unit were sheets for the pull out sofa bed, which we just ended up borrowing from our inlaws room. Halfway through the trip I called down for more towels and within 30 minutes had dirty towels swapped out no problem. Beds were comfortable and everything seemed to be in working order in the unit. Beautiful view of the lake and pool from our balcony, enjoyed sitting and drinking morning coffee out there! Full kitchen including coffee maker, blender, utensils, cookware and dishes as well as washer and dryer in units. TV in both bedrooms and living area. Pools and lazy river were great for the kids and got great service from Jim and Shaun at the La Cocina Pizza pool bar. The Hibiscus mojito from Bar1521 inside the large hotel on property was to die for. There were many other activities on-site we didn’t get to partake in due to timing and visiting of Disney parks, but would really recommend this as a great non-Disney resort.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
champaign, Illinois, USA
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 21, 2013

I've stayed at multiple Wyndham resorts since my family has the timeshare. This one is by far the worst. They don't restock any of the supplies (toliet paper, soap, shampoo, dishwasher) so prepare accordingly. That wouldn't be so bad if they would have told me upfront. Where it gets gross is that there was a toenail in my bed. Not only did I not get new sheets, but I couldn't even get a free soap to wash them myself, I had to pay for their oversight of not changing the sheets. The place itself was not clean, the lotion half used, cockroaches in the room, overall gross. The internet signal was also "poor" and would often disconnect because it lost signal, the front desk (after they gave me three different shuttle numbers) made me call their internet provider. The provider said that the resort is just setup to have "some" signal in the rooms that doesn't mean that it will be a good signal.
I travel for work, been all over the world in all sorts of hotels. Don't stay here.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Bonnet Creek Resort

Address: 9560 Via Encinas, Orlando, FL 32830 (Formerly Fairfield Bonnet Creek)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Green Hotel in Orlando
#21 Top resorts Hotel in Orlando
#67 Business Hotel in Orlando
#68 Romantic Hotel in Orlando
#81 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Bonnet Creek Resort 3.5*
Number of rooms: 1100
Reservation Options:
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Also Known As:
Wyndham Bonnet Creek Hotel
Wyndham Orlando
Fairfield Orlando At Bonnet Creek Resort
Bonnet Creek Resort Orlando
Orlando Wyndham
Fairfield Bonnet Creek
Bonnett Creek Resort

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