We came to this resort 4 years ago after we found a person on the internet who sold nights off without having to be a timeshare owner. We were skeptical of what we'd find but this resort is amazing! It has everything you could ask for. Since our first year, we have come back and not even had to leave the resort because there is so much to do here. The location of this resort is right inside the Disney Properties and all of the parks are within a 10 minute distance. They offer shuttles to all of the Disney parks. The resort is located on a lake with 8 towers surrounding it. Each tower has it's own attraction like a pool, lazy river, playground, mini putt, etc. When you stay here, you can use any pool or attraction that you'd like. There is a path around the lake where you can walk to get some exercise, not to mention a few of the towers have gyms. There are daily scheduled activities for kids and adults that range from movies on the field, bouncy castles, bingo, a Gatorland experience, karaoke, pool parties, wine down Wednesdays, etc.
The condos are fully stocked. All you need to bring is your clothes. Upon arrival in your condo, they provide you with starter coffee, paper towels, dish soap and laundry detergent. There is a full fridge, oven, microwave, dishwasher and washer/dryer. Also frying pans, pots, baking dishes and all the utensils you'd need. There are BBQ grills located around the property that you're able to use whenever you want. Over the last few years, we've moved around units (between 1-3 bedrooms) and each one is exactly the same and everything is in perfect condition and so clean.
The customer service from all of the staff is better than I've experienced anywhere else. Everyone is extremely friendly and when something isn't right they ensure that the problem is rectified immediately. The management is prudent in ensuring that you have a world-class experience here. You will be called and asked to do a time share presentation and will be compensated for your time either in discounted tickets or a cash card. They are good sales people and will put some pressure on but all you have to say is no if you decide to take in a presentation. It's not a bad place to own a timeshare. We will definitely be bringing our family back here to enjoy Florida winters for years to come. You will not be disappointed at this resort.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.