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“NICE PROPERTY LYING STAFF” 3 of 5 stars
Review of Wyndham Bonnet Creek Resort

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Wyndham Bonnet Creek Resort
3.5 of 5 Resort   |   9560 Via Encinas, Orlando, FL 32830 (Formerly Fairfield Bonnet Creek)   |  
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Ranked #93 of 327 Hotels in Orlando
GreenLeadersSilver level
Bossier City, Louisiana
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“NICE PROPERTY LYING STAFF”
3 of 5 stars Reviewed January 13, 2013

As are most hotels in Orlando the money is spent on what you see on the outside and the lobby while the rooms were ice not great but nice the outside and lobby are great as long as it's clean it was fine now on the my staff issue while this was our fault kind-of my daughter left her ipad after we switched to a new hotel we wnt back the same day they told us osmeone had checked in the room at 1:00 amazing how we could not check in until after 4:00 but anyways they asked the location of the ipad said they would have security go up and get it it was in a well hidden place since the room safe was broken it's been almost two weeks back home and no call from resort staff my guess is that the new guests would have never found it once we told the "staff" about it they went to the room knocked on the door no guests were in the room and they helpe themselves my guess no proof again our fault but a working safe would have been nice we did tell the front desk but the staff really seems more interested in griping about doing there job then helping you out we had reservations at another Wyndham in TN. but we won't be uisng that reservation now as if they care this is basically a form to complain about some stuff that can't be fixed but just to let future guests know

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,273 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (708)
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Boxford, Massachusetts
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 12, 2013

We stayed here for almost two weeks b/w Christmas and past New Years day, while visiting Disney. We had an AMAZING time! The resort is immaculate. There are a ton of things to do with the family and all of us enjoyed our time there. You can easily spend most of your time there, rather than the parks... We spent a day at the resort and the rest of the days in the Disney Parks and we returned to eat and sleep at the property.
I would come back in a heart beat!

My only advise is to avoid the whole timeshare sales pitch. It's not worth it. If indeed you are interested in buying a timeshare there, just buy something from eBay or another reputable online seller. We were aware of how expensive it is buying through them, going into the sales "pitch" but hoped to be able to get some information regarding the point system etc. We were told that it was going to take 90 min. We ended up staying in there for more than 2.5 hours. We got nothing out of it. Waste of our time.

Vacation time is precious, don't waste it on a timeshare presentation. Other than that, I can't find anything wrong with the resort!!!

We'll be back again, but this time around, we'll very politely decline the sales pitch :)

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly Springs, North Carolina
Top Contributor
71 reviews 71 reviews
22 hotel reviews
Reviews in 49 cities Reviews in 49 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 12, 2013

We absolutely loved our room. It was a presidential deluxe and it was bigger than our house! This was an upgrade. Didn't get the parking pass that everyone says is a complaint. Of course we were only there 1 night. I was warned about the sales pitch. We avoided it. Very convenient to all Disney

Room Tip: Just say no to the tour.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island, New York
Top Contributor
65 reviews 65 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed January 9, 2013

This was my second stay at Wyndham’s Bonnet Creek (third if you count my stay last year at the hotel located on property). I stayed from November 27-30, 2012.
I had requested a one bedroom condo in the main building. When I checked in I was told that was not available, but they had a condo for me in the “newly refurbished” building 1, and that it had a “great view.”
The “great view” turned out to be a view of the parking lot.
But other than that, it was fine. It was near the elevator, but due to the size of the condo, I did not hear any noise.
If you’ve read other reviews, you know what’s in the condo. It is a nice size unit.
The resort itself is very nice. They have 5 pools, 2 water slides, 2 lazy rivers, a child splash area, free mini golf, pool tables, exercise room, many activities, etc.
And of course, it is much cheaper to stay here than at a Disney resort. Condos are available at what I would consider bargain prices, from timeshare owners who rent them out. Search around and you will get a bargain.
The resort has an excellent location. It is “inside” Disney World, a few blocks from Downtown Disney, and practically around the corner from Typhoon Lagoon.
I also drove from Bonnet Creek to Universal. This took me 20 minutes on a weekday morning at about 8 am.
Upon arrival, watch out for the “go to the next desk for your parking pass” trick, which is just intended to get you to a timeshare sales presentation. If you do go to the presentation, please—I implore you—before you go, look up prices for a Bonnet Creek timeshare on ebay. I am a Wyndham owner. I went to their new “non-pressure seminar” for owners, for which I was given $100. After the “seminar” the salesman offered me timeshare points at a “dirt cheap price”: $13,000 (Wyndham Cypress Palms). You can get an ownershipon ebay for free, from owners looking to bail out and not pay maintenance fees any more.
Bottom line: Bonnet Creek is a very nice resort, and you can save a lot of money by staying there as opposed to a Disney resort. Of course, you will be giving up the amenities of a Disney resort stay, as well as the “total immersion” Disney experience. If you’re willing to sacrifice those, you will not be disappointed in Bonnet Creek.

Room Tip: Ask for a fireworks view.
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 9, 2013

The room layout was great with the two bathrooms, both with separate sink area although quite outdated. We did get a room with a view of nightly fireworks, BUT it started with our room not being ready until 9 pm on day of check in. Then we were sent to a line to supposedly get a parking pass and were then hit with the time share sales pitch. We were promised big discounts on Disney tickets if we attended the 90 minute sales presentation the next morning. Come to find out that evening, what they were offering was no special deal, so we skipped that! The bus service to the parks was inconsistent and took up to an hour each way. This made the long days even longer. Then, we didn't know there was NO HOUSEKEEPING service included, so we requested service for an additional fee THREE days in a row and they never came! We finally requested extra towels which took several hours to get. When we went check out, there were housekeeping charges on our bill! They did, fortunately, reverse them. This is not our type of vacation accommodation and would NOT stay here again.

Room Tip: Ask for a room with a view of fireworks.
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 7, 2013

Room was spaciou/comfortable and tastefully decorated but for the price charged during peek season from 12/28/12 to 1/2/13, it was a HUGE disappointment. The room had a pitiful view of the parking lot from every window in the 2 bedroom suite. The room was located next to the trash shut/dumpster room and every time the staff worked on emptying the dumpster the noise woke us up in the morning. The toaster in the kitchen only toasted on one side so you had to put the toast in, and then flip it to the other side and toast it again. Front burner on stove didnot work. Toilet plugged up and took a couple of hours for the staff to deliver a plunger to unplug it ourselves. Fitted sheet on one of the beds tore on the second night from normal wear. For the price I would not stay there again, especially during peek season pricing. Thankfully we were away at the Disney parks most ofthe time so any additional potential disappointments we were not around to notice them. I've stayed at some of the local Disney Resorts before and regret probably would have been happier going with one of those instead again on this trip. Shuttle's to the Disney Parks are provided but depending on the time the shuttles may come every couple of hours so you might have to sit around and wait a while for a shuttle. Shuttle do come a little more frequently during the peek morning and evening hours to shuttle to/from the Disney parks. Extra $15/[person charge for shuttles to Universal parks.

Room Tip: Try another resort or if you do choose to stay here request upper level accomodations that might be...
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 6, 2013 via mobile

The resort was great! Plenty to do if you don't want to go to the parks every day. The rooms were immaculate and the service was awesome. No hidden charges and great bus service to Disney parks. We had a 2 bedroom/2 bath condo that was perfect for 5 adults and 2 kids under 8yrs old.
There were plenty of dishes, pots and pans and glassware including wine glasses. The washer and dryer worked super and the dishwasher did as well. They even had sample laundry soap, dishwasher soap and salt and pepper. Toaster, blender, oven, coffee pot......everything worked. There truly was nothing bad about the room.
When we got there we were given the option of hearing a presentation about becoming a member of the time share and we would get our Disney tickets at a great discount. We took the option.....however wont again. It was high pressure and in the end, they tried to give us cheaper tickets then promised. We ultimately got a good price but wasn't the one promised. There were 4 people in line to get tickets after the presentation with the same complaint. Another side note: the tickets they give you can not be upgraded in case you want to add days to them. Disney doesn't even sell those tickets so they can't work wih you on that option. I would recommend paying full price for tickets and not doing the timeshare presentation. We won't do that again. However, we will be back to this resort again ......AND AGAIN! :-)
We did not eat at the resort but I can't imagine it being anything but great.
They really have everything covered here. We have rented a lot of condos all over and I can truly say that this is one of the few that I was completely comfortable in.

Disney fan from Indiana

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Bonnet Creek Resort

Address: 9560 Via Encinas, Orlando, FL 32830 (Formerly Fairfield Bonnet Creek)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Green Hotel in Orlando
#21 Top resorts Hotel in Orlando
#55 Business Hotel in Orlando
#66 Romantic Hotel in Orlando
#82 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Bonnet Creek Resort 3.5*
Number of rooms: 1100
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Also Known As:
Wyndham Bonnet Creek Hotel
Wyndham Orlando
Fairfield Orlando At Bonnet Creek Resort
Bonnet Creek Resort Orlando
Orlando Wyndham
Fairfield Bonnet Creek
Bonnett Creek Resort

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