We arrived around 10 p.m. and the bellman who greeted us was great. Check in was a little weird, as the woman at the desk had to have the manager "release our room," whatever that meant. Nothing was mentioned about the "parking pass" desk. We discovered that the parking garages require a pass, which is a scam, as getting the pass is when they try to sell you the time share. There was plenty of outside parking. So, please note: DO NOT FALL FOR THE PARKING PASS SCHEME! They slid a note under our door asking us to come down for the pass, and we just ignored it. We had a two-bedroom condo, and I slept in the room with two beds. I was surprised at how thin the walls were for a time share. I could hear the man in the next room snoring, and in the morning I could hear a woman's full conversation on the phone. It was not muffled, it was like she was in the room with me. The condo was OK, and met our needs, but we did notice how cheap the construction was. Shower door in the master bedroom was broken, but maintenance fixed it while we were at Universal. There was plenty of seating at the pools, but they insisted on blaring rock and pop music over the speakers all day. Made it a little hard to fully relax. We were in Tower 6, so the hotel was attached. Great little cafe with Starbucks and pastries. The bottom line is, we are far from snobs, but we are used to a little better. It's good for families and fine if you are going to be out at the parks all day. If you want more of a pool/spa vacation, choose another resort. Or another city!
Room Tip: Tower 6 is connected to the hotel and VERY close to pools. We stayed on 8th floor overlooking parkin...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.