My brother and I had a special evening planned to have dinner here and then go to see a play at Bob Carr. As we walk in, we were not greeted right away, but once we did, we were seated by the bartender/hostess/server for 12 other tables in the restaurant. Yes,it was a Saturday evening and the place was running with ONE server! She was very nice, but clearly overwhelmed. We finally got our order taken about 15 minutes later and then after asking twice, we finally got some bread about 25-30 minues once seated. We told the waitress that we can have everything delivered all at once as we were leaving for a show. Nonetheless, the appetizer arrived about 50 minutes from the time we sat down and we just kept waiting and waiting for the entrees while other table (that came after us) were served their entrees. Meanwhile, we were able to witness food coming out and taken back to the kitchen as they did not know where it supposed to go. A busser also started to address our table a couple of times and kept saying "2 more minutes", "2 more minutes" for the entrees which never arrived. He was wearing baggy jeans and a baseball hat backwards. Not exactly what you would expect a somewhat fine dining restaurant. Disaster all the way! Then we finally got up and left. Noone addressed our table from the management or ownership at all, however we saw the owner coming out a couple of times and also heard him yelling in the kitchen.
STAY AWAY from this place! I have been in the hospitality industry for 15 years, seen and experience many things, but this definitely has topped it all!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.