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“The perfect place for our family.” 5 of 5 stars
Review of Disney's Saratoga Springs Resort & Spa

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Disney's Saratoga Springs Resort & Spa
4.0 of 5 Hotel   |   1960 Broadway, Lake Buena Vista, Orlando, FL 32830   |  
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Ranked #71 of 327 Hotels in Orlando
Certificate of Excellence 2014
Manchester, United Kingdom
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
278 helpful votes 278 helpful votes
“The perfect place for our family.”
5 of 5 stars Reviewed December 19, 2013

My husband and I travelled with our 2 year old son to Saratoga Springs and I have to say, we loved every moment of our stay.

It was the first trip to Walt Disney World for our son and we chose Saratoga Springs for a few reasons: we wanted to stay on Disney property, the included transportation to the Disney parks and Downtown Disney, and the amount of space in the villa. It didn't disappoint on any count.

Before we travelled, we had requested a room on a higher floor, in the Grandstand area after speaking with someone who had stayed there before. Both requests were granted and we were on the 4th floor in Grandstand. The location was absolutely PERFECT. We were less than 5 minute walk to the Carriage House, Artist's Pallette, the Springs pool and the boat transportation to Downtown Disney, a couple of minutes' walk to the Grandstand bus stop and steps away from the Grandstand quiet pool. Absolutely ideal.

The villa itself was great. We had a one bedroom, and so had plenty of space to live in. We ordered some items from Garden Grocer which were delivered to the hotel, so we made breakfast every morning before heading off to the parks. The kitchen was well equipped with everything we needed, and everything was in good working order. The villa itself was clean and well maintained, and housekeeping came every day and replenished items such as laundry detergent and washing up liquid (found it very handy to have a washer/dryer). We liked having a separate living area so when our son had gone to sleep in the bedroom after a busy day, we were able to watch some tv or read and unwind in the living area, without disturbing him. We found it very peaceful, and were never disturbed by any outside noise or noise from other guests.

Happily, we found the buses to be absolutely fantastic. I think a big part of that, was staying in the Grandstand area. It was the first stop going to the parks (the order was Grandstand, Carousel, Paddock, Congress Park and The Springs) so always had a seat, and first to be dropped off coming back from the parks after a long, tiring day. The time from the resort to the parks averaged around 10-15 minutes, and we were always dropped off within a couple of minutes' walk from the entrance to whichever park we were going to. The longest we had to wait for a bus one morning was 20 minutes (the buses are supposed to run every 20 minutes anyway) and every other time, they were much sooner. We had similar experiences coming back from the parks, and never felt at any point like we would have been better off with a car. We only used the boat transportation a couple of times to go across to Downtown Disney, and found it a nice and peaceful way to head over. Again, we never had to wait very long for the boat.

We didn't have many meals at the resort, as there are so many fantastic places to eat across Walt Disney World. We had breakfast once to use up a counter service credit, and found it to be good. We also tried a turkey club wrap there which we enjoyed, but we weren't a fan of the meatloaf, which we found rather salty.

I know for some people, the resort doesn't feel 'Disney' enough, in that the theming is very understated. Well for me, the 'Disney feel' comes from the staff. Everyone we encountered made us feel so welcome, and were so helpful and kind. From when we checked in, and our boy was given a '1st trip' badge and Mickey balloon, to housekeeping who made a Mickey with towels and left it on the bed as well as tucking in our son's toys in his bed, to the chatty and helpful cashier in the store (which is very handy for basics like bread, milk and snacks) to the guy who actually took us all the way to Downtown Disney in one of the golf carts with our cases, so we could do a morning check in for our flight home, to the lovely lady on reception when we checked out who nearly made me cry with her kind words...every single one of them made our trip just that little bit more special.

I can't speak more highly of Saratoga Springs Resort. We are already planning when we can return!

Room Tip: Choose the Grandstand area for a location which is central to everything, and first on the bus route...
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,320 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (639)
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College Station, Texas
Top Contributor
160 reviews 160 reviews
31 hotel reviews
Reviews in 57 cities Reviews in 57 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed December 19, 2013

This is our second time staying at Saratoga Springs and it is a superb place to stay for longer Disney trips. We had nine people in our group, including 6 adults and 3 young children and had a two-bedroom villa and a studio unit (for our two honeymooners). The villa is just like having a vacation home with a fully equipped kitchen and laundry. Our main bedroom was a nice master with comfortable king sized bed, and a unique bathroom. The main part of the master bath had a jetted tub, vanity and sink, and closet with wall safe. Separated by a door was a shower and again separated by a door the toilet. For large groups (the villa sleeps up to nine) it is easy to turn the master bath to double duty. The second bedroom had two queen-sized bed and its own bath with combo tub/shower. Both bedroom have a TV. Between the two bedroom is the kitchen and dining area with a table for a least 6. Also between the bedrooms is the living area with chair and sofa (both make into beds), large screen TV, and a balcony. Our second unit was a studio which is much like a normal suite hotel room with two queen beds, small refrigerator, microwave, and bath. All was in good repair and clean.

There are five sections to Saratoga Springs, The Grandstand, The Carousel, The Paddock, Congress Park, and The Springs. It is a large resort, but each area has it's own pool and bus stop. We were in The Springs which is right across from the Carriage House (check-in, restaurants, main pool, store, spa, and other recreation). Bus service was reliable, but it can sometimes be up to 30 minutes between buses and we spent about an hour and a half on buses each day. As resort guests you can drive and park for free at the theme parks.

Saratoga Springs is a Disney Vacation Club (DVC) resort. It is across the lake from Downtown Disney. Because it is not near a theme park like so many of the other DVC resorts it tends to be (along with Old Key West Resort) the last to fill-up. Still Saratoga Springs is a great place to stay and it's great to unwind with peace and quite after a day in the theme parks. A big plus is the budget savings from having a kitchen. I know Disney is pushing their dining plans (which are good deals), but I don't want to eat that much. Having a kitchen we had breakfast in the room every morning, and packed sandwiches for lunch (Disney allows you to bring food into the theme parks). We were there for nine nights and had dinner in the room for 3 nights, ate Disney quick-service 3 nights, and had sit-down dinners 3 nights.

Overall I highly recommend Disney's Saratoga Springs Resort.

Room Tip: The Springs is nearest to the main resort area, but is the last bus stop in Saratoga Springs which m...
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  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corpus Christi
Top Contributor
93 reviews 93 reviews
23 hotel reviews
Reviews in 41 cities Reviews in 41 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 19, 2013

We finished our recent trip to Walt Disney World at Saratoga Springs. We have stayed here before and it is a great place to stay if you enjoy spending time at Downtown Disney Marketplace and Westside. Our room was in area called The Paddock and was a short walk to the front of the resort. We enjoyed our studio accommodations and the food at The Artist's Palette. The main walking trail to Downtown Disney is closed due to ongoing construction but there is a second, longer trail you can walk. You can also get there by bus or boat too. It was a great stay and we were pleased with all aspects of this resort.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Durango, Colorado
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 19, 2013

From the moment we arrived until we reluctantly left, we two senior ladies encountered only friendly and helpful staff, and we felt so well taken care of. The resort is large but there is an internal bus route, parking seems adequate and our bus service to the parks was great, plus we enjoyed taking a boat up and down the Sassagoula River on the day we visited Downtown Disney. Our suite was quiet and very comfortable, and spotlessly clean. Each evening we sat out on the porch and enjoyed the little lake, the birds and an occasional rabbit--so relaxing! The food service in the store off the lobby was open late and quite good, reasonably priced with specials every night and the option to take dinner on back to the room. We did have a delicious dinner at the Turf Club our first night, outside on a balcony overlooking the river. Disney theming is minimal at this resort. I've stayed at the All Star Movies and Music and enjoyed the motifs but it really was nice to leave the parks each evening and return to the serene 19th century Victorian environment. If you are considering Saratoga Springs, look into the descriptions, maps and pictures on the various Disney sites to decide on the area that would suit you best, and learn about the many activities that are available within the resort.

Room Tip: Buildings close to the lobby/store/pool may be preferable if you are without a car.
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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Leeds, United Kingdom
1 review
5 of 5 stars Reviewed December 18, 2013

I really enjoyed my time at Saratoga, the whole complex is huge and is also close to all the facilities you need at downtown Disney (or Disney springs which its soon to be called). This has a number of good sized pools but I wouldn't recommend going if you have issues will mobility, not unless you have any other mode of transport as you have to walk far to reach all the different areas. really good stay would recommend to anyone really!!

Stayed June 2013, traveled with family
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Barnsley, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 15, 2013

I came here with my husband, mum and 2 children (girl - 15 and boy - 12) for 2 weeks. This is our 4th visit to Florida/Disney world but our first stay in a Disney world Resort and we thoroughly enjoyed it! Our room was a 2 bedroom suite and despite what some reviews say about it being dirty, our room was extremely clean and we couldn't find anything wrong with it. We were waiting about 20 minutes upon arrival to get checked into our room, however we didn't mind at all and it really didn't seem like a long wait. We were on the third floor and had a view of some other balcony's but if you looked just slightly to your left then there was a beautiful lake and at night you could see fireworks in the distance. The view did not bother us as we were hardly in the room through the day. Just outside our room there was a bus stop, a playground and a small pool with sun loungers and Jacuzzi.

The main pool and eating places were only about a 10 minute walk but the walk was lovely and there was so much to look at. The food was also lovely and we never got bored of it. The pool was clean and friendly but there weren't many sun loungers around so you will have to get up early to make sure you get one. We only stayed round the pool about 3/4 times as we mostly went into the Disney Parks and visited Universal Studios/Islands of Adventure a couple of times.

The bus service is really really good and there is a bus around every 10 minutes so the wait is not that long at all. The ride is pleasant and the bus is neither to cold or too hot. I can not think of any reason to not stay in this resort, it is truly worth the money!

The only bad thing that was said about this resort in our family was by my daughter who didn't like it being quite so old fashioned and hated the music that was played around the pool areas (it was mostly quiet classical) but I suppose that's just her teenage opinion where everything has to be modern lol! I would definitely recommend staying here, as would the rest of my family.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Headingley, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 15, 2013

My mom and I stayed at the SS Springs resort Dec 7th- 14th. We have nothing but good things to say. I requested a lake view at the Springs due to Mom's mobility issues-- we received a beautiful 3rd floor 1 bedroom villa with balcony view that had a picture perfect view of the fountain! Bell service staff especially Dale & Eugene were very courteous, informative & humorous, obviously love their job. Jerry in his suit and top hat made people coming in for check in/check out very special. Housekeeping very attentive especially Tania. Thanks to Anthony & Fariz at checkout in readjusting my account- there was an extra charge from a restaurant that was obviously not mine. Remember to keep all your dining/ merchandise receipts as mistakes can happen in this computer world. The Magic bands made everything easy! A special thanks to Joanne at Concierge who arranged all our fast passes! Her time and effort really helped in getting in all the attractions.
I have read several reviews that the busses take too long and this resort is too remote-- initially I was concerned about this-- these reports are absolutely incorrect--- the most time my mom & I spent waiting was exactly 7 minutes! Yes, the SS Springs is not a monorail resort-- It does take 15-20 minutes maximum from the resort to the Parks--- we're on vacation, people! All the drivers took special care of my mom with her scooter, with attentive & courteous care by Lewis, Victoria and Jesus (in the case of Jesus-- maybe it's the name!).
My husband & I stayed at the Beach Club Villas in 2011 and loved it. Here- this resort we also loved- beautifully kept grounds, wonderful staff great pools! We both felt the this was our home away from home. The staff is the heart of this resort. Thanks to you all for making it memorable especially for Mom's 75th.

Take care!

Lorilee

Room Tip: All the rooms are well kept-- the bus service was great for all buildings. Get the building that sui...
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Disney's Saratoga Springs Resort & Spa

Address: 1960 Broadway, Lake Buena Vista, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Spa Hotel in Orlando
#24 Luxury Hotel in Orlando
#52 Family Hotel in Orlando
#60 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Disney's Saratoga Springs Resort & Spa 4*
Number of rooms: 1320
Official Description (provided by the hotel):
Inspired by historic Saratoga Springs-a late-1800s' New York retreat famous for its spas and horse racing-this charming, Victorian-style Resort hotel is nestled between rolling golf course greens and the shimmering Village Lake. Delight in stately Studios and multi-bedroom Villas, dazzling pools and a spa. You can also explore the fun activities and exciting dining options of the Downtown Disney area, just a boat ride away. ... more   less 
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Also Known As:
Disneys Saratoga Springs Hotel
Saratoga Springs Disney
Disney Saratoga Springs Hotel
Saratoga Springs Resort Florida
Disneys Saratoga Springs Resort & Spa
Saratoga Springs Orlando
Disney Saratoga Springs Resort
Saratoga Springs Fl

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