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“Good food-bad waiter” 3 of 5 stars
Review of UNO Chicago Bar & Grill

UNO Chicago Bar & Grill
12553 State Rd 535, Orlando, FL 32836-6724 (Lake Buena Vista)
(407) 827-1212
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Ranked #338 of 3,175 Restaurants in Orlando
Cuisines: American, Italian, Bar, Pizza & Pasta, Grill
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Restaurant details
Good for: Families with children, Large groups, Special occasions
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Delivery, Late Night, Dessert
Neighborhood: Lake Buena Vista
Indianapolis
Contributor
16 reviews 16 reviews
4 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Good food-bad waiter”
3 of 5 stars Reviewed June 2, 2014

Ate here during a trip to Orlando. Got seated quickly and our waiter was very friendly at first. However, he disappeared for long stretches of time and never brought the bill. Ended up using credit card on device at table and was unable to ask for take-home box. Won't name names as I complained to someone working at the entrance but needless to say the tip was about as good as the service. Food was good though although a bit pricey.

  • Visited June 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnoChicagoGrill, Public Relations Manager at UNO Chicago Bar & Grill, responded to this review, June 9, 2014
Chi_townfan_7, thank you for your review. We're so sorry to hear that your server was not attentive to you during your recent visit with us. Please allow us to help! Send us an email at Social@Unos.com with these details, including the location, so that we can further look into this and address the issue. We would greatly appreciate your feedback and hope that you can give us another chance.
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353 reviews from our community

Visitor rating
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    54
    13
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Edgewater, Florida
Contributor
12 reviews 12 reviews
11 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Not bad,Not good”
3 of 5 stars Reviewed May 19, 2014

Our family ate here for the first time on Friday 5-16-2014. Everything was just OK. I had fish and chips. The fish was alright but the fries were not very good. My wife and two boys said their food was OK . Nothing to rave about. One thing that was a little annoying was that our waitress talked very low and it was extremely hard to understand her. I would say this restaurant is not bad but not great either. Might try the one in Daytona in the future since we live about 20 minutes away just to see how that one is.

  • Visited May 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnoChicagoGrill, Public Relations Manager at UNO Chicago Bar & Grill, responded to this review, May 22, 2014
Ringdog32141, thank you for review. We're glad to hear that you and your family decided to stop by and dine in our restaurant. If there is anything we can do to help make your experience better, please feel free to email us at Social@Unos.com with details, including the location you visited. We appreciate your feedback and hope to see you again soon.
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Contributor
11 reviews 11 reviews
9 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Will be back”
4 of 5 stars Reviewed May 1, 2014 via mobile

Found uno on last night as it always happens , staff very attentive and kept the refills coming food was very good and taste as was the large selection of beers which our waiter had plenty of knowledge about . create yr own pizza at the table for kids great idea , also the game tablet on table 99cents for the time you are at the table only one problem we have two kids but a quick call to our waiter and another one came straight away no extra cost .we only went to this one but have heard others just as good .

Visited April 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnoChicagoGrill, Public Relations Manager at UNO Chicago Bar & Grill, responded to this review, May 9, 2014
Albionmick, thank you for the great review. We're glad to hear that you and your family enjoyed our service and meals. We appreciate your feedback and hope to see you again soon!
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Miami Beach, Florida
Contributor
15 reviews 15 reviews
8 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
“Cool menu for kids!”
4 of 5 stars Reviewed April 25, 2014

First time trying this place and it was nice. Kids could make their own pizza, out on pepperoni, sauce and sprinkle the cheese and they would get there own little plastic aprons. They also had these game systems on the table were you could pay games for $1 the whole time and pay your meal bill at the end if you would of liked as well. My kids loved it.

Visited February 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnoChicagoGrill, Public Relations Manager at UNO Chicago Bar & Grill, responded to this review, April 28, 2014
JENNYD2817, thank you for the great review. We're glad to hear that you and your family enjoyed dining with us. We appreciate your feedback and hope to see you all again soon!
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Contributor
14 reviews 14 reviews
8 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Great food”
4 of 5 stars Reviewed April 21, 2014

Visited here twice while on holiday and was very impressed with the food. Was made to feel very welcome. Can't recommend the steak highly enough. One thing I would say tho the staff can be very pushy when it comes to tips. We gave a tip only to be told it wasn't enough and the staff member wanted more and pointed out that if it was good service she wanted a certain amount. In the uk staff members are great full for anything you give them. $25 seemed an awful lot for a tip. I felt this spoilt our 2nd trip and put us off going back a third time.

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnoChicagoGrill, Public Relations Manager at UNO Chicago Bar & Grill, responded to this review, April 22, 2014
J3nnifer36, thank you for your review. We're glad to hear that you enjoyed your meals but sorry to hear that you were pressured to pay more of a tip than you were comfortable with. Please email us these details at Social@Unos.com, and be sure to include the location and name of your server if you remember it, so that we can address this issue. We would greatly appreciate your feedback and hope that we can make it up to you!
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