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“Great service but food falls below expectations” 4 of 5 stars
Review of Primo

Primo
4040 Central Florida Parkway, JW Marriott Orlando Grande Lakes, Orlando, FL 32837
407-393-4444
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Ranked #320 of 3,166 Restaurants in Orlando
Price range: $25 - $48
Cuisines: Italian, Mediterranean
More restaurant details
Restaurant details
Good for: Romance, Large groups, Special occasions, Entertaining clients
Dining options: Dinner, Reservations, Late Night
Dining style: Casual Elegant
Cross street: John Young Parkway
Description: Primo specializes in Italian cuisine with an emphasis on fresh ingredients, an outstanding wine list and exceptional service. The restaurant features on-site organic gardens. Located at the JW Marriott Orlando, Grande Lakes with a captivating view of a tropical paradise and Greg Norman designed golf course, you will enjoy the Primo experience.
Orlando, Florida
Top Contributor
84 reviews 84 reviews
77 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
“Great service but food falls below expectations”
4 of 5 stars Reviewed May 12, 2013 via mobile

Primo at the JW Grand Lakes is an elegant setting and the service was as good as any restaurant where we've fined this year, but the pork Saltimboca was far too salty and the spiciness of the sauce on my pasta course overwhelmed the flavor of the fresh rigatoni. The Chicken main course was outstanding. A pasta course and a second course with one drink for each of us totaled $140 before tip, about 20% more expensive than better restaurants nearby. That said, the service was perfection, which I have to again commend, and I recognize that even the best chefs have off nights. With all the positive reviews, it's worth a try if you're staying at Grand Lakes.

  • Visited May 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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193 reviews from our community

Visitor rating
    118
    36
    17
    10
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Florida
Top Contributor
133 reviews 133 reviews
90 restaurant reviews
Reviews in 30 cities Reviews in 30 cities
60 helpful votes 60 helpful votes
“High quality ingredients”
4 of 5 stars Reviewed May 7, 2013

Don't expect Maine, we love Primo in Maine. However, the menu is fresh and Primo uses top ingredients in their cooking. The restaurant offers many local foods with an Italian flair. Decent wine list and fair service.

Visited May 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Contributor
11 reviews 11 reviews
5 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Great dinner at Primo”
5 of 5 stars Reviewed May 7, 2013

I was visiting Orlando for a work conference. After a long day of lectures, Primo provided and excellent dining option in Orlando. Nice quiet table with great service. The antipasti was huge for two to share. Delicious down to the last bite. The octopus salad was also flavorful and grilled to perfection (not dry). The gnocchi and my straw and hay pasta dish were also innovative. All around nice dining option in Orlando inside the JW Marriott.

  • Visited April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponce
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“A+”
5 of 5 stars Reviewed April 30, 2013

Great food, service, good wine list. A little expensive, but totally worth it. Pork Saltimboca was great

  • Visited April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore
Senior Contributor
44 reviews 44 reviews
Reviews in 33 cities Reviews in 33 cities
49 helpful votes 49 helpful votes
“Outstanding restaurant”
5 of 5 stars Reviewed April 29, 2013

Our group of 6 had a wonderful experience. The server was very knowledgeable and attentive and provided excellent service. We mostly had seafood, which was excellent.
The restaurant is a bit on the expensive side, but in my opinion it provides a good value for the price.

  • Visited April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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