As a travel agent I find that the staff truly makes the stay, not the hotel itself. Our company had the pleasure of working with Alyssa at the hotel to accommodate several important guests during a very busy weekend. Normally in a case like this other hotels would not have gone to the extent to help us that Alyssa did. Not only was Alyssa helpful, but she was polite, funny and made me feel like my concerns were important to her and the hotel.
We will always recommend this hotel to our Orlando guests not only based on the quality of the hotel but the quality and care the staff provides. Keep up the good work Alyssa and the rest of the team! :)
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