Let me start by saying we have never heard of Bubbalou's prior to the day we ate there. We were leaving the UCF campus and saw a sign. When we got there the parking lot was almost full which as you know is a great sign. Here is how it works: as you walk in there is a menu board at a cash register where you order and pay. You are given a receipt,sent to get your drinks and find a table. The restaurant itself is very basic, yet neat and clean. The service was very friendly, the food was great and we were served quickly after being seated! If you are in the area and like BBQ we recommend you giving this a try.