We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Scrumptious Sundaes, but.......” 4 of 5 stars
Review of Ghirardelli Soda Fountain & Chocolate Shop

Ghirardelli Soda Fountain & Chocolate Shop
Downtown Disney, Marketplace, 1710 E Buena Vista Dr, Orlando, FL 32830
(407) 934-8855
Website
Menu
Improve this listing
Ranked #25 of 3,254 Restaurants in Orlando
Certificate of Excellence 2014
Cuisines: Dessert, Ice Cream
More restaurant details
Restaurant details
Good for: Families with children, Large groups
Dining options: Breakfast/Brunch, Takeout, Late Night, Dessert
Orlando, Florida
Top Contributor
80 reviews 80 reviews
48 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
44 helpful votes 44 helpful votes
“Scrumptious Sundaes, but.......”
4 of 5 stars Reviewed May 24, 2013

We were VERY happy with our sundae selections (a basic Hot Fudge Sundae and a Peanut Butter and Hot Fudge Sundae)---awesome!! On the plus side, the ice cream and toppings were fabulous, and we struggled to finish our orders--they are big. My husband and I have toured Ghirardelli's Chocolate factory in California in the past--that in itself is a treat if you get the chance!! Another plus was that this was the first place (out of any Disney park restaurant) that asked if we had a Annual Pass--we do.....and were given a 10% discount on our order!!) That was a very nice surprise! The prices are nothing unusual for Disney food purchases in my opinion--you can anticipate and plan for it. **A few suggestions for improvement**......it is apparently very popular, and it was quite crowded--there were no seats either inside or outside at 5:15 in the afternoon. They need more seating.---especially inside. No sooner had we started to stand up to leave, than a man came up asking if we were leaving so he could have the table, thanking us, and saying he had already ordered and there were no tables (inside or outside) at which to sit. We had the same experience when we arrived and placed our order. Who wants to sit outside in the 90 degree heat/sun with your ice cream melting before you can eat it? If I want to sit in the heat, I'll go to the Margarita place near Cap'n Jack's Marina there, and sip a cold one under an umbrella while listening to calypso/steel drum music. Secondly, it appeared that no one was assigned to keep tables and chairs (kids/chocolate--you get my drift), cleaned, so people were sitting down to messy tables as we observed in the 40 min we were there. The floors were surprisingly untidy too. Albeit, I'm sure it is virtually impossible to clean up the floors in between all guests, but good grief.....it wasn't pretty, unlike the pristine restaurant floors in the quick serve and table service restaurants we have visited recently in Magic Kingdom, Animal Kingdom and Epcot.

  • Visited May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,270 reviews from our community

Visitor rating
    800
    342
    90
    27
    11
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
tennessee
Senior Contributor
33 reviews 33 reviews
17 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“Cool Treats”
4 of 5 stars Reviewed May 24, 2013

This was my first time at Ghirardelli and I was very pleased with my selection. The treat was great, atmosphere nice but the lines were very long. It took forever to get our ice cream. Time was on our side so I guess to take the good with the bad. Walking around Downtown Disney was fun. The music was great and a nice evening.

  • Visited May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hollywood, Florida
Top Contributor
88 reviews 88 reviews
66 restaurant reviews
Reviews in 34 cities Reviews in 34 cities
43 helpful votes 43 helpful votes
“Overpriced”
3 of 5 stars Reviewed May 24, 2013

Nothing you can't get at the best local ice cream shop in your hometown. I guess if you really like their chocolate...not me though. Was just average.

  • Visited January 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old Bridge, New Jersey
Senior Contributor
45 reviews 45 reviews
26 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
“delicious ice cream”
4 of 5 stars Reviewed May 23, 2013

treat yourself and the family at this sweet shop and you will be rewarded. a little crowded but the lines move. and the free sample as you enter is worth the trip into the store

Visited May 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Man, United Kingdom
Top Contributor
131 reviews 131 reviews
103 restaurant reviews
Reviews in 47 cities Reviews in 47 cities
73 helpful votes 73 helpful votes
“Fabulous”
5 of 5 stars Reviewed May 23, 2013

This has the best chocolate in the states, it's simply fabulous. Make sure you visit the shop with a cool bag and buy!

Visited May 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Ghirardelli Soda Fountain & Chocolate Shop also viewed

Orlando, Central Florida
 
Orlando, Central Florida
Orlando, Central Florida
 

Been to Ghirardelli Soda Fountain & Chocolate Shop? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Ghirardelli Soda Fountain & Chocolate Shop, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.